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The Inn at University Village

2650 Ohio State Dr, Massillon, OH 44646

18 reviews
Add review
5 star
66%
4 star
0%
3 star
11%
2 star
17%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
The Inn at University Village
The Inn at University Village
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The Inn at University Village in google map
street view of The Inn at University Village

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Colleen
-
Family/friend
5.0
My review of The Inn at University Village (The Inn at University Village)
Our grandmother is there now and she is enjoying her stay at The Inn. The staff members have been very wonderful and help. They did such a great job keeping our loved one and all the residents safe during the pandemic, and were very helpful with the move in process. Our family is really ha

About the facility
The Inn at University Village

The Inn at University Village in Massillon, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Compare

The Inn at University Village
The Inn at University Village

2650 Ohio State Dr, Massillon, OH 44646

Glenwood Assisted Living
Glenwood Assisted Living

820 34th St NW, Canton, OH 44709

Sanctuary Grande outdoor common area
Sanctuary Grande

850 Applegrove St NE, North Canton, OH 44720

Danbury in Massillon community exterior
Danbury in Massillon

2550 University Drive SE, Massillon, OH 44646

Review score not available
9.8
Review score
10 reviews
9.8
Review score
10 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
13 reviews
9.5
Review score
13 reviews
5 star
54%
4 star
46%
3 star
0%
2 star
0%
1 star
0%
9.4
Review score
18 reviews
9.4
Review score
18 reviews
5 star
61%
4 star
28%
3 star
11%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Inn at University Village

18 reviews
5 star
66%
4 star
0%
3 star
11%
2 star
17%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Inn at University Village with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Inn at University Village has 18 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.0
Care Services
3.9
Staff
5.0
Meals & Dining
5.0
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored The Inn at University Village with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Inn at University Village has 18 reviews with an average "overall experience" of 4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Jennifer - Toured community
Assisted Living
May 6, 2022
5.0
Verified Review
My Tour Experience at The Inn at University Village
The community would be good for the individuals that have a more active lifestyle.
Colleen - Family/friend
Assisted Living
July 6, 2021
5.0
Verified Review
My review of The Inn at University Village (The Inn at University Village)
Our grandmother is there now and she is enjoying her stay at The Inn. The staff members have been very wonderful and help. They did such a great job keeping our loved one and all the residents safe during the pandemic, and were very helpful with the move in process. Our family is really happy so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
October 27, 2018
3.0
The Inn was very nice and so was the staff that we encountered. The only accommodations that was available at this time was a studio apartment and was not at all what we were wanting for our Mother. We were told that she could move in and be placed on a waiting list for a larger apartment but that is not our wishes as our mom has moved several time in the past few years and want this move to be last. This was not a good match for our mom.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Todd Machan - Family/friend
Memory Care
August 7, 2018
2.0
Like a beauty pageant... Pretty but no substance
Anyone can agree that no one is going to care for a loved one as well as you. That aside, this facility is very much just for show. They are nothing more than a laundry and meal service wrapped in a very pretty package. While claiming to have memory care and more specialized help for those with dementia, etc. the assistance there is minimal at best. If all you need is the minimum, it is a great place both in look and feel. Anything beyond that, however, is extremely lacking. The management staff will lie, misinform, and, as in our case, kick you out of the facility if you are hurt while there. Additionally, stringing you along to take you or your loved one's money for as long as they can. Also, be very careful if your family member is on Medicaid. It is accepted and works out great unless the person is moved to their "memory care" side. They then get dropped from Medicaid and you have to go through the hassle of reapplying when, inevitably, the person ends up at a nursing facility or hospital. Again, it isn't all bad but isn't what they would have you believe either.
Cleanliness
3.5
Friendliness
2.5
Value for Cost
1
Care Services
1
Activities
3
anonymous - Family/friend
Memory Care
April 23, 2018
1.0
Not good
We had a horrible experience. Very dissatisfied and untrained people.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
September 22, 2017
3.0
Verified Review
not much interaction
This was a very nice community and the staff did a great job showing us around, they took their time doing so and they answered all our questions. While we were there I did notice that there was not much interaction/activity amongst the residents that where which concerned me some.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
June 7, 2017
5.0
This facility is beautiful. [Removed] has been so helpful with getting mom a room. All of the staff have been very helpful as we have had a lot of questions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 28, 2017
5.0
Verified Review
5 stars!
The staff they have at this community are really nice and we could not be happier with them, however mom thinks they could use some more staff. The community is pretty active. Mom is the memory care unit and there are less activities available. She loves the food and the community is nice. They are a little expensive. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 18, 2016
5.0
My mother and I really loved everything we saw at the Inn yesterday. We had planned to look at 4-5 places, but my mom is confident that this is where she wants to live. The spaciousness and graciousness of the place are impressive. It did not have the institutional feel we were so dreading. The look, feel and friendliness of the place are what matter most to my mother.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Larry D. - Resident/client
Memory Care
October 9, 2016
5.0
Verified Review
My mother receives more than just her physical care needs (Medicine – Meals etc.). She gets individual attention from both the staff and management. They get my mother to smile, laugh, sing songs, & interact with her however they can. She gets compassionate consideration & a sense of involvement in life. It’s not just physical care. It’s also emotional care. Mom is comfortable, and happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Larry D. - Resident/client
Memory Care
October 9, 2016
5.0
Verified Review
My aunt received superior care from a staff & management that truly put those in their care, first. This attitude is universal among the staff and management because it is the attitude of the administration. Genuine compassionate & considerate attitude that simply grows the organization.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Polly - Family/friend
Memory Care
June 19, 2016
1.5
Many improvements needed
The Inn At University Village used to be a nice place. They are consistently short staffed. The food is horrible and now the big meal is served at lunch. With having a lighter dinner it is not enough to last till morning/breakfast. We have been told several times the lettuce and tomato are the vegetables. Large turnover and staffing so low they have had to use agency staffing. No consistency. The phone system is terrible. You can't even call to check on your loved one. We are leaving ASAP!
Cleanliness
3
Friendliness
2
Value for Cost
2.5
Care Services
1.5
Activities
1
anonymous - Family/friend
Memory Care
August 13, 2015
2.0
Verified Review
mom is not happy
My mother has fallen in the shower and had to go to the hospital. She is not supposed to be showering without supervision and help. She also is not happy with the food. I know it is a beautiful facility, but we have had these and other challenges. It can be challenging communicating with them. My mother is not very happy there.
Cleanliness
5
Friendliness
2.5
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
July 14, 2015
5.0
Verified Review
We have our meeting with them and there was nothing, it is really good. They did tell us up front about this, but the only thing is that my dad is now a diabetic and they don't do any food alterations for anyone with dietary restrictions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
February 16, 2015
5.0
Friendly, warm and engaging. Tonya took the time to learn about our parent's needs and showed us their facility. Very impressed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Family/friend
Memory Care
September 22, 2014
5.0
Verified Review
The Inn at University Village is really a phenomenal place.
The Inn at University Village is really a phenomenal place. They are taking very good care of our loved ones. She gets the medical attention she needs, her medication management and all of that. He is like a whole new person! It's very clean, no odors or anything. It's almost like you are in a hotel, it's not like a hospital room setting or a nursing care setting at all. We haven't heard any complaints at all. They keep us well informed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 4, 2014
5.0
Verified Review
Very professional and very ...
Very professional and very attentive. Seems like an upscale apartment complex and the residents all appear happy. Staff is very professional, caring and responsive. The building and grounds are beautiful and well maintained. Different levels of care are provided and include two different levels of memory care. We selected this facility for all these reasons.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael Freytag - Family/friend
Memory Care
February 21, 2014
4.5
Verified Review
My brother and I are very pleased wit...
My brother and I are very pleased with the nurturing care my mother has received at the Inn. The facility is wonderfully pleasant and the staff is incredibly attentive to her every need.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-18 out of 18 reviews

Amenities
at The Inn at University Village

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Restaurant Style Dining
  • Special Dining Programs

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Outside Patio
  • Computer or Media Center
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Meeting Room
  • Main Street Shops
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Private Bath

Recreational areas

  • Fitness Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Activities

  • Activities Off-site
  • Live Musical Performances
  • Dances
  • BBQs or Picnics
  • Happy Hour
  • Live Dance or Theater Performances
  • Activities On-site
  • Devotional Activities On-Site
  • Holiday Parties
  • Birthday Parties

Neighborhoods
around The Inn at University Village

See what the neighborhood has to offer and what’s nearby:
The Inn at University Village in google map

Frequently Asked Questions
about The Inn at University Village

The Inn at University Village offers Studio and 1 Bedroom. Learn more.

Call (330) 837-3000 to reach a resident at The Inn at University Village.

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