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Holiday Inn at Cass Lake

900 North Cass Lake Road, Waterford, MI 48328

9.5
Review score
80 reviews
Add review
9.5
Review score
80 reviews
5 star
60%
4 star
29%
3 star
6%
2 star
1%
1 star
4%
See all reviews
8.8
Review score
12248 reviews
199 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Holiday Inn at Cass Lake
Holiday Inn at Cass Lake
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1616 Floor plans available
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Doug
-
Family/friend
4.0
Mom feels home again
We chose based on price and proximity to family members. (And appropriate staff quality). We would recommend it to others.

About the facility
Holiday Inn at Cass Lake

Holiday The Inn at Cass Lake is a grand, pet-friendly Holiday Retirement community surrounded by tranquil lakes and scenic parks. Admire the vibrant flower beds and lush greenery that line the front entryway from the privacy of your own balcony, or check out the nearby Waterford Historic Village or senior center.

At Holiday The Inn at Cass Lake, you have access to many convenient services, stimulating recreational and leisure activities, premier amenities, and 24-hour emergency response services. You can also choose the perfect home from the multiple studio, one-bedroom, and two-bedroom apartment options. Should you need additional care, custom-tailored health and personal care options are available through a third-party provider for an added fee. The culinary team also prepares three well-balanced meals daily.

Great Place to Work Institute has honored Holiday The Inn at Cass Lake with certification as a Great Place to Work® for their 2022-2023 awards. Live better, age more successfully, and stay independent longer!

To help reduce waste, save on postage, and avoid the risk of delays and late fees, Holiday residents can make secure online payments automatically each month. The Office Manager at the community of your choice can help you sign up upon move-in.

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Senior living options offered

Independent Living

Pricing
for Holiday Inn at Cass Lake

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Holiday Inn at Cass Lake
Holiday Inn at Cass Lake

900 North Cass Lake Road, Waterford, MI 48328

Independence Village of White Lake Community Exterior
Independence Village of White Lake

935 Union Lake Road, White Lake, MI 48386

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2080 South Telegraph Road, Bloomfield, MI 48302

Addington Place of Clarkston community exterior
Addington Place of Clarkston

5700 Water Tower Pl, Clarkston, MI 48346

9.5
Review score
80 reviews
9.5
Review score
80 reviews
5 star
60%
4 star
29%
3 star
6%
2 star
1%
1 star
4%
9.8
Review score
182 reviews
9.8
Review score
182 reviews
5 star
80%
4 star
15%
3 star
3%
2 star
0%
1 star
2%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
65%
4 star
25%
3 star
6%
2 star
2%
1 star
2%
9.4
Review score
32 reviews
9.4
Review score
32 reviews
5 star
75%
4 star
13%
3 star
6%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

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Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Holiday Inn at Cass Lake

9.5Review score80 reviews
9.5
Review score
80 reviews
5 star
60%
4 star
29%
3 star
6%
2 star
1%
1 star
4%
Holiday by Atria
8.8
Review score12248 reviews199 communities
Write a review
A Place for Mom has scored Holiday Inn at Cass Lake with 9.5 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Holiday Inn at Cass Lake has 80 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.8
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Holiday Inn at Cass Lake with 9.5 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Holiday Inn at Cass Lake has 80 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Holiday by Atria
8.8
Review score12248 reviews199 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 80 reviews
Anonymous - Resident/client
Independent Living
February 29, 2024
5.0
Verified Review
A nice place to visit a great place to live.
I love the location and the people. They met all my needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Doug - Family/friend
Independent Living
February 8, 2024
4.0
Verified Review
Mom feels home again
We chose based on price and proximity to family members. (And appropriate staff quality). We would recommend it to others.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Lorraine G - Resident/client
Independent Living
November 27, 2023
5.0
New Resident
I love it here. I live on the first floor and when other residents come by and I invite them to my patio and ask them to sit with me on my rocking chair to conversate. Everywhere I go I tell people about the community. I even pass out the telephone number so they can call.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Yolanda B - Resident/client
Independent Living
November 22, 2023
5.0
Happy Resident
I really like living here and I would definitely recommend this place to my close friends. It's friendly, clean and activities that I enjoy. One of my biggest concerns was safety and I feel safe. It's a great place to live!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Shanon H - Family/friend
Independent Living
November 22, 2023
5.0
Such a great place!
I visited eight different places, and the I@CL is the only one I wanted to show my MIL. It’s bright and vibrant. There are so many activities, the staff is so friendly and helpful. The food is delicious (I’ve enjoyed it a few times) and there are so many choices! Six months later, she tells me every time, how much she loves her apartment, the people, the food - and how happy she is to be there! Add it to your list - you’ll see how much better it is.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Debra C - Family/friend
Independent Living
November 22, 2023
5.0
It was very difficult deciding mom needed to move to a senior facility. It was even more difficult getting mom to agree. The staff at the Inn at Cass Lake were extremely helpful providing suggestions and support during this process. [name removed] has been a constant means of support. She is always cheerful and ready to help with whatever is needed. She is professional, knowledgeable, helpful and lighthearted. She understands the struggles we have with mom's dementia and is always willing to extend words of encouragement and great hugs! Mom is comfortable at the Inn and my sisters and I are also. It is like having an extended family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Bill H - Family/friend
Independent Living
November 22, 2023
5.0
Inn at Cass Lake
I have had a personal experience with the staff at Cass Lake especially the Customer Service/Sales manager. She gave me her cell number for any questions that I needed an answer or any help. I was very pleased with the above and beyond that she provided. When you have a loved on in independent care, it's nice to know the staff is there for any need and assistance. Thank you Cass Lake staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Leigh R - Family/friend
Independent Living
October 19, 2022
4.0
Verified Review
Would Recommend
My biggest disappointment is that they promote that they provide transportation, but only Monday-Thursday from 9 am -12 pm. And that's only if they have a driver available. But overall, they've been wonderful and easy to work with. The food is really good - my mom can't stop talking about how great the food is. They are part of a group of Holiday communities that just got selected for renovations. They'll be redoing public spaces, carpeting, paint, furniture, all this winter. And it is a much needed update. Things were always clean but looked a little old. We assume there might be a rent increase afterward. But we're happy about the updates. Like all places currently, they're experiencing a staff shortage, but they're dong the best they can. Right now they have two housekeepers for 70 units, so we've had to supplement a little bit. My mom is really getting involved in the activities. They have exercises every day, so she's more active than before she moved in. And we've already seen an improvement in her spirits. She has already made some friends and is getting more involved, which our family is very pleased about. We like that it's a place where as she needs more help eventually, they will bring it to her and she won't have to move to a different part of the facility. They wrap those services around her in place, right where she is. Obviously there's more cost involved with that, but we knew that going in. So we are optimistic about her continued care in the community.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Sharon M - Resident/client
Independent Living
October 9, 2022
5.0
Inn At Cass Lake Living
It has been good living here at Inn At Cass Lake. It's very comfortable and clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Joanne B - Resident/client
Independent Living
October 9, 2022
5.0
Inn at Cass Lake Living
Everyone is very helpful and friendly. I feel very safe here. The food is great!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
None - Resident/client
Independent Living
October 8, 2022
3.0
Food Review
Alright. , could be better. Too much beef.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Phyllis A - Toured community
Independent Living
October 7, 2022
3.0
Phyllis
I moved in on September 10, 2022. The rooms here are very nice and very spacious. I have enough room for myself and when my family visits. The kitchen could have a little bit more lighting and a taller refrigerator but I enjoy it every day.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Patricia D - Resident/client
Independent Living
October 7, 2022
4.0
No Problems here
I have been here for 6 years and I have anjoyed the comforts of living in this community . As the world continues to change I think I would like security cameras installed , although I have been safe here for years
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Jo C - Resident/client
Independent Living
October 7, 2022
4.0
Overall I love living here.
Some things that are unsatisfactory are due to the state of the country at large; such as lack of supplies, available workers, and the economy. A few things could be improved, such as when something is spilled in the dining room, no one takes time to clean it up right away. I've seen food carts just drive through it, which is bad for the carpet. The head chef could be a little more compromising and flexible. I believe a percentage should be set on rent raises, so that we know what to expect. When I signed my contract they said the rent would increase 3 to 4%. The first year it increased 6% and more than 4% thereafter. Most of us are on a fixed income and have to be very careful of our spending. Now because they will be remodeling, rent will be increased accordingly. I believe part of this cost should be included with the cost of doing business.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Debbie B - Family/friend
Independent Living
October 7, 2022
4.0
Dining
My mom moved here because of the food, Just wished there were more options for diabetics.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
nacy d - Resident/client
Independent Living
October 7, 2022
2.0
food review
the staff that works at the inn are wonderful from the management and below. Ready care is not great. Food service is wonderful a little to much salt at times
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tameika B - Family/friend
Independent Living
October 7, 2022
5.0
I will be there when its time
I toured the community and learned allot about independent living and all it offers. I was surprised with all of the enrichment activities and the great selection from the culinary team
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Geoffrey N - Resident/client
Independent Living
October 7, 2022
5.0
Everyday better
the bus services have been extremely helpful to me. The staff is always friendly and I feel comfortable here
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
stanley b - Resident/client
Independent Living
October 7, 2022
4.0
food review
I feel the meat is either too thin so its cooked fast and dried out. I also feel there are many people with dietary needs for low sugar, there is never a zero sugar or low sugar option for desserts or drinks offfered. that would be really nice to have a cup of coffee and having a dessert with friends. Jello can even be made sugar free. And last, the food needs to be served hot, almost each time it is luke warm or cold.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Lucia L - Resident/client
Independent Living
October 7, 2022
4.0
keeps getting better
I have been living here for a long time and the food keeps getting better. Everyone is friendly
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Viewing 1-20 out of 80 reviews

Amenities
at Holiday Inn at Cass Lake

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Meeting Room
  • Main Street Shops
  • Indoor Atrium
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Game Room
  • Piano or Organ
  • Fitness Center
  • Billiards Lounge

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Karaoke
  • Art Classes
  • Birthday Parties
  • Bible Study Group
  • Trivia Games
  • Activities On-site
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Wine Tasting
  • Devotional Activities On-Site
  • Stretching Classes
  • Protestant Services
  • Live Well Programs
  • BBQs or Picnics
  • Tai Chi
  • Day Trips and Outings
  • Happy Hour
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Dances

Neighborhoods
around Holiday Inn at Cass Lake

See what the neighborhood has to offer and what’s nearby:
Holiday Inn at Cass Lake in google map

Frequently Asked Questions
about Holiday Inn at Cass Lake

Holiday Inn at Cass Lake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Inn at Cass Lake 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 780-7724 to reach a resident at Holiday Inn at Cass Lake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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