The Gardens of Port St Lucie

Based on the experience our family has had so far with The Gardens of Port St. Lucie we can say that everything is going fine so far.

Our family had an in person tour with The Gardens of Port St. Lucie and It was not very clean, and smell was very bad. Turned us off in arrival. Room they showed us as example very nice. Room my step dad was to go to very old and run down and next to an exit door which he would have done.

I picked them because of the "vibe" and sense of connection I saw there when I was touring and checking out communities in the area. Also the size seemed just right, and others seemed bigger or even fancier but with common rooms and areas too spread out, long empty hallways, etc. Others seemed too small/cramped. When you walk into The Gardens, you sense a level of activity, there's an upbeat atmosphere, friendly staff members around, etc. I would recommend The Gardens to anyone looking for a residential option for a family member. Staff, from management to med techs to aids, are engaged and create a sense of community. They treat residents with kindness and patience. It's been a huge help, not having to worry about my mother's well being and safety compared to her living alone, or even living with family when we all work and are gone all day. [name removed] from A Place for Mom was fantastic -- explaining options, putting together a short list based on my mother's needs and financial situation, and helping with how to introduce the idea and navigate the transition from living with family to a residential community. It was such a relief to feel like I didn't have to figure it out all on my own. Other referral services or sites were nothing but sales pitches or lists of articles, but working with [name removed] and A Place for Mom was incredibly valuable (yet free!).

They are very friendly. They staff communicates pretty well. We picked this community, because it was smaller, and more family orientiees. They could be more proactive, when it comes to offering promotions. I would recommend to other families

The tour experience with The Gardens of Port St Lucie was good, but when we visited we noticed all of the residents were in wheelchairs and not active. This would not have been a good fit for my loved one since she is younger.

We do like the staff members here we do think they are very friendly and do a really good job. According to our loved one the meals need a lot of improvement - the service seems to be okay but the meals a lot of the times come out cold and the daily options they can pick from sometimes are completely out of.

Our loved one was at a previous community and it had a very cooperate feel to it - the day to day staff were great and very reachable but the management staff was not. Now here at The Gardens all of the staff members whether you are day to day workers, management, front desk, maintenance, kitchen staff, etc. everyone is very responsive and accessible. This community had a much homier feel to it and we would recommend The Gardens to other families.

This was a nice community. The Gardens had a bad plumbing problem in one hall and you could smell all over.

Everyone was so nice and helpful. The entire staff was friendly and cared about my mom. My mom liked it there and all the people that worked there. It was the perfect place for her. Another reason we liked it was because it was smaller than others which suited my mom better.

The tour experience itself was good, but we did not care for the facility as far as independent living goes. It was a bit more depressing atmosphere.

They are often short staffed, and the care services have not been that great. They could improve on laundry services, handyman repairs, and care services. There has been some challenges. The people do seem to care, and the front desk staff is helpful. My advice to other families, is to get your own internet service becasue the communities service is not good.

I have no complaints. This is an A1 community, and my loved one loves it here. I would highly recommend the community to others for their loved ones. The administration is very helpful. The reception is great! The food is very good, the times I have enjoyed dining with my loved one. There are three meals a day served and there are choices for the residents to choose from.

We picked this community becasue of the value for the dollar, proximity, and friendliness of the staff. My loved one is getting good care, eating well, and interating with other residents.

This is a very caring community The staff know all the residents by name and visitors who are visiting family members. They truly seem to care about the residents. There are three meals a day served to the residents and they have choices to choose from. Ice cream socials, exercise group, singing, entertainment, religious services, and more are some of the activities available for the residents to engage with.

The Gardens is wonderful! The staff is very good with the residents. They do a lot for them and make sure they're clean and well cared for. They have a lot of nice activities. Lots of game times. Twice a week they go on excursions. They always have entertainment (musicians, etc.) at least three times a week. They allow small cats and dogs. The other residents are all nice. It has been a very nice experience. I don't have a single bad thing to say about it. My mom, who I thought would have trouble setting in, has adapted very well and very quickly!

our family had an in person tour it was nice but its an older community and there was an odor to it. It just was older but the lady who was giving the tour was very nice and we got a little gift at the end of the tour.

It's a good place with the quality, and the staff is friendly. It's a place you'd want to leave your mom in their care.

The main thing we were not happy with is that if something needs fixed, we cant find the maintenance man if there is one. Her door handle was loose and it took a while, but it is fixed. Also, we were told that we would be given a key to her room, and we've asked several times. The ladies are so kind at the reception area. We liked the Christmas family get together.

I've been impressed with how warm and friendly the staff are. They seem like they really know how to deal with a variety of issues and situations, which really gives me peace of mind. Overall for the money, it's a good value over other places we saw.

We had a virtual tour with The Gardens of Port St. Lucie. It seemed nice, but they did not provide the amount of care that we were needing for our loved one so it was not going to be the best fit.