The Gardens of Germantown

This was a good place, but nothing stood out to me about it.

My mom moved in two months ago. A few things have come up when I call I can’t get anyone to answer the phone and they said the phone is broken.and the ac keeps going out on her unit. when We visit the patients are always watching tv instead of activities. They have music performed. She likes that. My wife and I went to meet with the director but he was to busy. He said he would call me back but it’s been three weeks.It takes me and my sister and my brother to help out to pay for her rent.

They still stay in touch with me from time to time. It looked very nice, they were doing some construction during our tour so not everything was done yet. It was a clean facility. We met a couple of residents and they were very friendly. I do wish I saw more staff during our tour. The pay is al a carte so they have different tiers of care.

The residents were all clean, nicely dressed, closely watched, and well cared for. The staff members treated our father and the other residents with compassion, dignity, and respect. Every staff member we encountered was very kind to our precious dad, and we highly recommend the Gardens of Germantown.

Mom has done so much better since living at the Gardens and has asked many times "Can I stay here?' The staff has been so helpful since this is a new experience for our family.

Dear Gardens of Germatown Memory Care Adminstation and Business Office RN and Cna and the Chef [name removed]. And his help And For the Activity Directors Y'all are Awesome and So is the Front Desk [name removed] I wanted to Thank all of y'all for your love and Support fory Mother [name removed] she has been there For 2 years I also want to Thank all you y'all for helping and loving my Mother Our Family my Dad and My brother [name removed] and his Family Thank y'all So much for everything The Bishop [name removed] is a Great Preacher as he has helped me slot and my Family I wNt to do something for all the Caring People All of y'all Linker and [names removed] are wonder people also and they do a Great job I want to Donate some Money for y'all to all get a raise the money I am about to receiveYall need a raise and I love each and every one of y'alG9d has blessed our Family beyond means and I want to Share it with Y'all also want to Donate Money to the Alzheimer Association In Honor of our Loving Mother and to support the Association! God Bless y'all All~?(??? ????????????????????????

This is a good community for good care.The staff are excellent and keep me informed on her progress. The menu is not what she is wanting The community is clean. They do offer a lot of nice activities for her to participate. This is the best of best of communities for excellent care for a loved one.

My visit this facility was helpful. The location is good for me, the contact person was informative and pleasant, and I found the facility to be clean, comfortable, and overall a good place to place a loved one.

We like that this is a total memory care unit. The staff are friendly and helpful. My mother in law seems to like the food. They offer daily activities and she likes to participate in some of them. They keep the community clean and I would recommend it.

This is the best community we could have found for my father and his needs. We are 100 % satisfied with all they have done for us. This is a wonderful community, and they are caring for him very well. I really like the staff, they are wonderful. They have been personable and very loving to my father. They keep him and active with the activities they available. He is gaining weight, and I know he is eating well. He is happy, and we are pleased with his move here. I would highly recommend this community.

This facility has so many turn over! As soon as my family get comfortable with someone that person either get fired or quit due to not enough staff members to take care of our love ones... Not only that I've found "bed bugs" in the rooms and which has been addressed to the overhead staff. I wouldn't recommend this place for a dog to call home! My family has since taken our love one out of the facility!

The Gardens expressed genuine concern and compassion for my family member. Each staff member worked very hard to insure the living experience was pleasant. I especially appreciated the activities offered for residents and that family involvement was encouraged.

Can't say enough good things about the staff and the facility as a whole. They are meeting all our needs.

Excellent facility -- Strong management, customer service focuses, clean - smells fresh, bathrooms and bedrooms clean. Food is delicious. Staff receptive to suggestions and appropriate daily activities. Wonderful special events and entertainment. My mother loves being there and considers it home.

This is a wonderful facility. They provide loving care and I feel they treat each resident as if it were their own parent. Highly Recommend!

Before selecting the Gardens for my wife, I visited nearly all the Assisted Living/Nursing Homes in the Memphis Area. Most had no memory units and only one other was dedicated, like the Gardens, to memory care. The Gardens has been a good choice to date. Overall I am very happy with the care.

I am happy with the community, I don't have any complaints. I haven't heard any complaints about the food either. They are clean and the staff is friendly. I think the value is there. They are quick to respond if there are any concerns. The activities are pretty good too.

mom has not been at this facality long enough for me to rate them properly. I feel a 3 or 6 month evaluation would be more accruate.

Very nice people but rooms and bathrooms are very small. AT the present time I do not think my mother would be happy there.

$4200/mo prob too much. incl incontinence care, Lisa former emp at Alzheimers assoc. 3 neighborhoods...