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Truewood by Merrill, Ocean Springs

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1260 Ocean Springs Rd, Ocean Springs, MS 39564

9.2
Review score
40 reviews
Add review
9.2
Review score
40 reviews
5 star
66%
4 star
25%
3 star
3%
2 star
3%
1 star
3%
See all reviews
8.8
Review score
2364 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Ocean Springs
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Truewood by Merrill, Ocean Springs community exterior
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44 Floor plans available
Truewood by Merrill, Ocean Springs in google map
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Christy L
-
Family/friend
5.0
Very helpful and courteous staff
They were all so very helpful. No complaints at all. I wouldn't hesitate to make a referral. It just wasn't a good time for my mom who made the decision., she was only there for about 30 days. It was great proximity to us and very clean. We didn't look at any others.

About the facility
Truewood by Merrill, Ocean Springs

This astonishing community boasts a red-brick colonial exterior adorned with serene walking paths and a gorgeous courtyard. Truewood by Merrill, Ocean Springs aims to offer residents a luxuriously comfortable home that enables them to lead fulfilling lives. The community features incredible amenities and thoughtful services, so residents can live free of worries. Residents can choose from independent living or personal care options to best accommodate their care needs.

Although the community offers plenty of entertainment, residents also have a variety of nearby options for dining, shopping, and activities. Enjoy dining at one of the city’s unique restaurants, shop at big-box and local stores, or explore the beautiful trails near the Halstead Bayou. The community is also close to the city’s expansive health campus, so medical care is never far from reach. Come explore the wonders of a freeing retirement in Ocean Springs, today!

Community Services and Amenities

The independent living option gives you the freedom to live the life you desire. Dedicate your time to making friends, maintaining hobbies, and trying new things. Team members will happily take care of housekeeping, home maintenance, and cooking, so you can focus on what matters most.

The personal care option offers the same core...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for Truewood by Merrill, Ocean Springs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Ocean Springs

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Truewood by Merrill, Ocean Springs community exterior
Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

SummerHouse Bay Cove indoor common area
SummerHouse Bay Cove

670 Bay Cove Dr, Biloxi, MS 39532

Dorcester
Dorcester

2820 Government St, Ocean Springs, MS 39564

Samaritan House undefined
Samaritan House

642 Jackson Ave, Ocean Springs, MS 39564

9.2
Review score
40 reviews
9.2
Review score
40 reviews
5 star
66%
4 star
25%
3 star
3%
2 star
3%
1 star
3%
7.8
Review score
12 reviews
7.8
Review score
12 reviews
5 star
76%
4 star
8%
3 star
8%
2 star
0%
1 star
8%
Review score not available
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at Truewood by Merrill, Ocean Springs

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • Anytime Dining
  • Restaurant Style Dining
  • Meals Provided
  • International Cuisine
  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Cable or Satellite TV
  • Bath Tubs
  • Kitchenette
  • Ground Floor Units
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Other Religious Services
  • Live Musical Performances
  • BBQs or Picnics
  • Holiday Parties
  • Quilting or Sewing Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Activities Off-site
  • Trivia Games
  • Catholic Services
  • Stretching Classes
  • Happy Hour
  • Devotional Activities Offsite
  • Karaoke
  • Visiting Chaplain or Priest
  • Walking Club
  • Birthday Parties
  • Men's Club
  • Bridge Club
  • Protestant Services
  • Gardening Club
  • Dances
  • Yoga / Chair Yoga
  • Art Classes
  • Brain fitness / Dakim
  • Bible Study Group
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Live Well Programs
  • Cards / Pinochle Club

Reviews

for Truewood by Merrill, Ocean Springs

9.2Review score40 reviews
9.2
Review score
40 reviews
5 star
66%
4 star
25%
3 star
3%
2 star
3%
1 star
3%
Merrill Gardens
8.8
Review score2364 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Ocean Springs with 9.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Truewood by Merrill, Ocean Springs has 40 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.0
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored Truewood by Merrill, Ocean Springs with 9.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Truewood by Merrill, Ocean Springs has 40 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Merrill Gardens
8.8
Review score2364 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Anonymous - Family/friend
Assisted Living
March 27, 2024
3.0
Verified Review
Would not recommend
The facility looks good. It is clean and the staff is friendly. But I would not recommend them. The medical staff misses important details. They do not have the ability to transport patients. They overcharge for services they do not perform. Much of her jewelry disappeared. And they staff took advantage of her, knowing she had frontal lobe dementia.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
2
Meals & Dining
1
Activities
4
Value for Cost
1
Response from Truewood by Merrill, Ocean Springs
March 30, 2024
Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at patrickp@merrillgardens.com with your preferred contact information and we’ll reach out to you.
Christy L - Family/friend
Assisted Living
January 25, 2024
5.0
Verified Review
Very helpful and courteous staff
They were all so very helpful. No complaints at all. I wouldn't hesitate to make a referral. It just wasn't a good time for my mom who made the decision., she was only there for about 30 days. It was great proximity to us and very clean. We didn't look at any others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Response from Truewood by Merrill, Ocean Springs
February 27, 2024
Hi Christy, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Mariah - Family/friend
Assisted Living
December 8, 2023
5.0
Verified Review
A truly wonderful place for family
Overall we love Truewood. It is much smaller & more personable than [community name removed]. We have found all of Truewood to be very clean. I keep my mom's apt. clean, but they offer that service. One of the best things about Truewood is their friendliness. Every single person on the staff is always smiling & helpful to the residents & their families. Even when we ask about things written plainly in the manual. :). I believe my mom is in very capable hands. The staff takes no chances w/ the health & especially mobility of the residents. That includes meds that need to be taken in an exact manner. Meals are always an issue for my mom, who cooked for herself forever. What Truewood does is offer a "Cook's Chat" so residents can weigh in on what they like & don't like about the various meals & also gives them a chance to have input into future dishes!! (I think it always smells great!). There are usually 3-4 activities a day which offers something for everyone. My mom is still very active so the chair exercises are a good way to start her day. At Truewood, if you want to do something not on the schedule, you can ask or you can start up something yourself! Cost is relative. Truewood is priceless for me- my mom has friends & people she knows are looking out for her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Ocean Springs
December 12, 2023
Thank you for taking the time to leave us this review! Your feedback is greatly appreciated. We are so happy to hear that you and your loved one have had a good experience with our community and team. Please don't hesitate to reach out if you ever need anything.
Mack - Family/friend
Assisted Living
November 27, 2023
5.0
Verified Review
Review for Truewood by Merrill, Ocean Springs
I would say if we couldn't be happier and they should try it. I picked this one because it was the best one for mom in the vicinity she wanted to be. She's very happy there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Ocean Springs
February 29, 2024
Hi Mack, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
October 27, 2023
4.0
Verified Review
Review for Truewood by Merrill, Ocean Springs
The aides and cooks were wonderful. I had quite a lot of trouble with [name removed] the nurse. She refused to send all of my mothers prescriptions to the Lighthouse when mama had to move. After 4 times begging her I took action to get the information and even though she sent 2 prescriptions over there were 5 more. I had to go to Keesler and pharmacy to track down other medications meanwhile I had to go 2 times a day for 15 days to give my mom her medication because of[name removed]delay. She absolutely refused to even look at me. She refused to let me look with her for the orders. This caused me a lot of stress and I ended up having a panic attack and had to go to the hospital. Also they charged me for the month of October. [name removed] said she would refund it but it's been almost a month without refund. I should not have been charged. Very unprofessional management
Cleanliness
4
Friendliness
4
Care Services
4
Staff
1
Meals & Dining
4
Activities
4
Value for Cost
4
Lillian - Family/friend
Assisted Living
March 9, 2023
4.0
Verified Review
Would Definitely Recommend
Truewood is a clean, comfortable facility. The staff is adequate, they provide good care to the residents. I would definitely recommend Truewood as it is a clean, comfortable, caring facility.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
3
Response from Truewood by Merrill, Ocean Springs
March 15, 2023
Hi Lillian, thank you for taking the time to leave us this review! Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
Buck - Resident/client
Independent Living
November 8, 2022
5.0
Verified Review
Highly Recommended For Anyone Needing Assisted Living for Themselves or Loved Ones
This is a really nice community. The staff are really friendly and helpful. The location is close to doctor appointments, grocery stores, and a hospital. There is always some type of activity going on, even if it is just sitting and talking with other residents. There are three meals a day provided and there are choices to choose from. The food is very enjoyable. I would recommend the community to others for their loved ones, and have already recommended the community to friends. The management team is very nice and they get to know the residents quickly. My loved one and I are happy here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
November 3, 2022
5.0
Verified Review
Tour experience
I had a wonderful tour experience with Truewood by Merrill Ocean Springs. I absolutely loved this facility and it was in our top picks. Unfortunately my loved one did not qualify because they needed too much care. The location of this facility was further from us but I think the drive would have been worth it. I would definitely tell others to check this facility out during your search.
Response from Truewood by Merrill, Ocean Springs
November 7, 2022
It's so wonderful to see you had such a positive experience with us! We do our very best to provide top-notch service, so it's great to see we're living up to this goal. Though ultimately it did not work out that your loved one could live at our community, we wish you the best of luck in your search for care and greatly appreciate you would recommend us to others.
Cecil B - Resident/client
Assisted Living
October 31, 2022
5.0
Great place
Very family orientated place. It touches me to see families coming together
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Ocean Springs
November 3, 2022
Hi Cecil, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Tammy - Family/friend
Assisted Living
October 14, 2022
5.0
Excellent! A true God send!!!
Truewood staff went above and beyond for my family helping to make it possible for my dad to become part of their community. I have personally witnessed their deep compassion for residents mental and physical well-being. I had struggled for months trying to find an assist living home for my dad that we could help dad afford. I honestly was beyond hope. Dad just did not meet “long term” criteria but definitely fell into the category of “assist living”. The staff at Truewood followed up with me and listened to my story of the struggles I had come up against in finding a place for him. Since dad’s moving into Truewood, he has become “my dad” again! He has his independence yet has the security of caregivers. Thank you for caring and listening to me. You guys are professional, caring, creative, lively and awesome!!! I can not Thank you enough. You have truly been a God send??
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Ocean Springs
October 19, 2022
Hi Tammy, thank you so much for taking the time to leave us this review! We do our very best to provide top-notch service, so it's great to see we're living up to this goal. Please don't hesitate to reach out if you ever need anything.
JD - Resident/client
Independent Living
October 6, 2021
4.0
Verified Review
I would recommend it.
The caregivers are just wonderful. And one of my minsters came to see me the other day and commented on how different it was here under the new ownership. Everyone is so friendly. And they do anything to help you. I like my apartment very much. It's roomy, and it's homey. And it looks out over the garden, which is nice. I am a Celiac, so that's been a struggle. It's a constant question of Can you eat this, Can you eat that? Every day. But that would be any place I would go. And they're at least interested in trying to accommodate that for me. They do have a lot of activities. I just don't care for the ones that they offer.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Mike E - Family/friend
Assisted Living
September 23, 2021
5.0
Verified Review
Just What My Mom Needed
Everyone is very nice. The staff is very friendly and accommodating. The activities fit my loved one's lifestyle. Bingo, gardening, and more are some activities available for the residents to choose from.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
June 18, 2021
4.0
This facility was pleasant and had charm. The staff and residents were extremely friendly. We toured Truewood in the morning prior to lunch, and they seemed to have many activities listed for the day although none were going on at the time we were there. There was no unpleasant smell, and the facility seemed manicured outdoors. We decided on another facility as that one fit my mother in law better, but this would have been our next on the list as the price was reasonable for what they offer.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
June 15, 2021
4.0
Verified Review
Tour of The Gardens
The Gardens is a beautiful facility. It is more of a hospital type environment, I would say this is a facility that is the next step after assisted living.
anonymous - Family/friend
Assisted Living
May 3, 2021
4.0
Verified Review
Just an opinion
We chose this facility because of their health record, the proximity to family, and the lack of covid cases at the time that we transferred her and their covid safety protocols. They send emails frequently and are semi responsive to requests made but I do know they are busy. My mom loves the food and has had no complaints about it. I would recommend to others looking.
Cleanliness
4
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
January 25, 2021
1.0
Verified Review
Care is not adequate here
Our loved one has diverticulitis that needs to be on a special diet, the community has orders from the doctors stating this and they still allow her to chose from the regular food menu. For the amount of money we are spending, we were expecting better care.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
anonymous - Toured community
Independent Living
October 11, 2019
5.0
Very clean facility. [Name removed] was very informative and helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
July 16, 2019
4.0
The staff was friendly. We went at 3 p.m. so the residents were out and about with various activities. The rooms were clean. This was my first tour so I am not sure how to rate the facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Independent Living
November 12, 2018
4.0
Toured without an appointment. Staff were friendly and allowed us to tour on our own. Residents seemed happy and content.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
jackieosms - Family/friend
Independent Living
June 28, 2017
5.0
Professional and caring
We are so happy to have this as our mom's new forever home. The staff and nurses are wonderful. Very caring and professional.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 40 reviews

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Frequently Asked Questions
about Truewood by Merrill, Ocean Springs

Truewood by Merrill, Ocean Springs offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Truewood by Merrill, Ocean Springs 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (228) 818-0650 to reach a resident at Truewood by Merrill, Ocean Springs.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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