The Courtyard At Lakewood

for a local A Place for Mom advisor

Read More

118 Reviews

• (17)

  A Place For Mom

• (32)

  SeniorAdvisor.com

My sister lived at the Courtyard at Lakewood for several years. I have never written a poor review in my life but I want people to really think about it before they ever commit to living here. After she passed away one of the people who worked there told us we would not be charged for a "30 day notice" so we worked so hard during a horrible time in our lives to get the apartment cleaned out within 1 week. Then, we found out they took $800.00 from her checking for a "30 day notice" and they refuse to refund it. Just a couple of the issues she experienced when alive: Refusal to fix the moldy carpet caused by the A/C leaking, refusal to pay for fixing her van when something leaked on it in the garage and would not come off, no help when the storage unit in the garage leaked and her stuff was completely saturated, etc.

Located in a peaceful neighborhood with RTD light rail station nearby. Adequate facilities and diverse daily activities, but food quality has become mediocre at best. Staff is friendly, but turnover is constant. Unfortunately management is predatory, with obtuse pricing and exorbitant annual rent increases. Don't stay here. Other places are friendlier and more affordable.

The people is what makes this place. Lots of love and mental stimulation. There are some areas that are lacking but [name removed] and [name removed] are good listeners, responsive and eager to assist every single resident in the facility. That's a big deal! The kitchen is staffed by professionals and every week there is a meeting that include management, the chef and residents who seek and find not only menu alternatives but menu choices and other great ideas that make for a better dining experience. [Name removed] is a high energy and loving person whose intent is to make thing better on every level and for every resident. Mark is a marvelous manager who spend the time to talk to whoever wants an audience with him. [name removed] is a great Manager who should be applauded for what he brings to the Courtyard. Over all, The Courtyard is home to many a satisfied resident. These residents sign up to go to do their banking, grocery shopping at Kings Soopers and even shop at Walmart. They are also transported by one of the most gracious and humble drivers I've ever witnessed and are taken to their doctor and hair appointments. What could be better? The residents here are always treated with great respect.