The Courtyard At Lakewood

This community is not the fanciest but it has a really warm atmosphere. The staff really look out for the residents here also. Right now they are having a little bit of a staffing issue just like everyone else but it only slows down a few things. They have activities like trips to the casino and more for the residents to do. They also have work out classes that my loved one attends all of the time and really enjoys them. This community has a big kitchen and we liked it a lot.

The Courtyard at Lakewood is in a great, quiet location. It is in a neighborhood across from a church. They have a therapy program on site called Legacy and that has been a big plus. My loved one is thriving from the care. They are supposed to have housekeepers, but they are short staffed so the rooms are not being cleaned like they were supposed to. They are supposed to have transportation but they do not have a bus driver and we cant get an idea of what their plan is to hire one. A lot of things that were promised in the beginning that were big draws for us are not being carried through with due to this staffing shortage. I think there are a lot of improvements that could be made, it has great potential.

Outstanding job in helping me look for the right place for my father.

This is not really independent living there are a lot more people there that really do need assistance than what we were told in the beginning. The environment is a lot different. My loved one is not very happy here.

I have the smallest apartment, but it's fine for me. I'm happy with it overall. Privacy is one the reasons that I moved in. It's very quiet and private here. The cleaning lady only sometimes shows up. The staff has changed over twice since I've been here The ones we have now are pretty good, but before it was pretty bad. The food varies. Sometimes it's pretty good, sometimes pretty bad. I don't participate in a lot of the activities, but the other residents seem to be happy with them.

The community is clean but the basement has some clutter in there which should be cleaned out. The staff members are so kind, i am grateful that they are there I could not ask for better. The food is repetitious which could be caused due the dining room being closed, they also offer house keeping. I do have a large one bedroom, and they have a beautiful outside area and they have underground parking. I am very happy here and wouldn't go anywhere else.

The food needs to be healthier and not just quick meals. My dad loves his apartment, and overall it's ok for now. I wouldn't recommend this community unless the food was better.

I would recommend this community to others

The staff was friendly and the community was kept clean.

Overall our loved one is pretty happy there, the only issue we have ran into is on the paperwork side of things, it is a little disorganized and pushed to the side.

The meals are very small, but the dining services was pretty good. The accounting department is terrible, their response to an issue is terrible. They refer it off to cooperate and cooperate never gets back to you.

The Courtyard at Lakewood has been great, it is everything that we were looking for for my dad. The food has been exceptionally good, but he does say the portions are too big. The rent has gone up a little since he has moved in. They have been very good about communicating with us throughout the virus and letting us know what is going on inside the community. I would recommend to others.

Happy overall. One exception is the food. The food is poor quality and portions are often small. Staff is for the most part quite helpful and well-informed and prompt to meet needs of residents. Apartments need to be brought up to more comfortable conditions I need more adequate lighting and paint needs to be redone and carpet is desperate for a cleaning.

Food- okay Apartment - okay Bathroom is hard to shower in. Housekeeping has nice people. Can they empty trash if bagged? Receptionist is friendly. Staff is very nice, helpful. Transportation not too good, needs to be more helpful. Activities are okay, more going places. Wait staff is nice.

This place has really gone down over the last year or two. Management seems to either not care or they're just not qualified to do this type of job. The place is dirty. Stop on friendly. Management incapable. Very disappointing.

It's an okay place to live. They don't have the kind of food that I like. They don't serve burritos. I don't like the eggs because they are too scrambled. I like the exercise room and I'd like to go outside. I go out with my relatives, but I want them to be able to visit my room.

I think under the current circumstances we are in excellent management. The food tends to be somewhat routine but the extra cost for serving it would certainly interfere! The staff is really friendly and always there to help whatever problems come up. The general persuasive feeling is terrific: attitudes and helpfulness.

[Name removed] is wonderful. He is cheerful, polite, and just friendly. She is willing to help and is never rude or short with residents. We have other workers that are not friendly and polite as she is. I truly commend her. I wish her disposition would rub off on everyone.

My mom lives at Courtyard at Lakewood. The room where she lives is nice. The people are friendly and accomdoating.

Food id good and my apartment is good.