The Courtyard At Lakewood

The food is adequate, sometimes it is good and sometimes not so good. It is better than other places I have been but not as good as the best place I have been. The staff is kind of removed. You can not go to them with a problem. They have no solutions.There is no staff after 7:30 pm. I was told there was daily van service but as it turns out there is only one day a week that the van can take you to medical appointments. When the driver got sick there was no van service at all.There were a lot of things I had to figure out on my own, I had to ask several staff people about the laundry. There was no information about the hair salon. They are not good with giving you information on the services that are available.Laundry services are spotty.

My sister lived at the Courtyard at Lakewood for several years. I have never written a poor review in my life but I want people to really think about it before they ever commit to living here. After she passed away one of the people who worked there told us we would not be charged for a "30 day notice" so we worked so hard during a horrible time in our lives to get the apartment cleaned out within 1 week. Then, we found out they took $800.00 from her checking for a "30 day notice" and they refuse to refund it. Just a couple of the issues she experienced when alive: Refusal to fix the moldy carpet caused by the A/C leaking, refusal to pay for fixing her van when something leaked on it in the garage and would not come off, no help when the storage unit in the garage leaked and her stuff was completely saturated, etc.

Located in a peaceful neighborhood with RTD light rail station nearby. Adequate facilities and diverse daily activities, but food quality has become mediocre at best. Staff is friendly, but turnover is constant. Unfortunately management is predatory, with obtuse pricing and exorbitant annual rent increases. Don't stay here. Other places are friendlier and more affordable.