Brookdale Meridian Westland

I'm a people persona nd everyone here is friendly. If you need anything staff and neighbors are more than happy to help. Nothing could make me leave this place.

Administration is resident oriented both financially and actively, multiple opportunities to go to lunch, dinner, ball game. Staff pays attention to the small things that make this a home.

I love this place! The people in my village are from all over, interesting, and very friendly. I have been made to feel at home living here. There are lots of walks and paths to walk and the neighborhood is wonderful.

Some things regarding our loved ones care has fallen through the cracks due to the staffing shortages so hopefully once that improves things will get better.

I have lived here since 2016 (I believe) and was drawn to the community as soon as I walked in the door. It's a beautiful building and have enjoyed it while my husband and I resided here. He is no longer with me, and I moved to a one-bedroom and love it.

I'm impressed with everyone here, the residents and staff are really friendly. I'm not able to see clearly but I do like to participate in all the games and events. The only thing I'm not happy about is the rent increase, but I understand everything goes up.

The employees are very helpful, and make an effort to know residents' names. I appreciate that very much. The facility is clean and the appearance is attractive. On holidays there is seasonal decoration. The ladies at the front desk are especially friendly as is.

We really like the socialization with other residents. The fun things they have for the residents on a daily basis. The food isn't what I had hoped for. However the resident that I am talking about has some esophagus issues with most meats. It would be nice if they included some non meat based proteins. She is very happy at Brookdale, and just has a little problem with some of the food. However, in fairness, she does like her sweets! She just has a hard time swallowing meat without it not getting stuck in her throat. Overall, she is very happy at Brookdale

BMW is a beautiful community with many indoor/outdoor spaces and activities for residents with all interests. Staff is attentive, available and focused on the residents

When we first talk to our first contact at Brookdale Meridian they were very accommodating and actually really listened to everything we had to say - they have stood by everything they have said to us. The community is very very clean and always smells really god when you first walk in. It really is a lovely place, well decorated and even decorated some for Halloween. They have a lot of different activities and it truly is a nice feeling place. Our loved one for the most part is happy with the meals and dining - there are a few times where it could be a hit or miss. We would recommend Brookdale Meridian Westland to other families.

What a beautiful community tucked away near residential neighborhood in Lakewood. The community was first remodeled with happy residents walking about the safe campus. It was a delight to visit!

Beautiful facility. My tour guides were very friendly and informative.

Meridian Westland was a phenomenal community. The landscaping and interior is absolutely breathtaking. The staff are friendly and greeted everyone with a smile and by name. I would highly recommend Meridian Westland to anyone looking for independent living.

Even though our loved one was only at Brookdale Meridian for a short period of time, it was a great experience. They had a lot of different activities going on like happy hours, chair yoga, bingo, live entertainment, different games and different outing during the week.

We didn’t schedule appointment so no one was expecting us. We waited since all workers were in dining room. The receptionist allowed us to walk around. Pro- lobby is beautiful. People gathered for coffee and snacks Con- Residents in lobby were upset. Lots of complaints at desk about staff leaving and no housekeeping Pro- Residents seem nice Con- A resident said they had 4 Executive Directors since 2020 and lots of staff turnover. Man with her moved in fall ‘21. There’s been 3 Executive Directors since then Pro- Nice library Con- halls, elevator, and hand rails were noticeably dirty. Strong urine odors and pet smells in 2 of 3 halls we walked Pro- Offer rent specials Con- Pricey compared to other places. Apts are old. No washer/dryer. No storage except for closets in apts. No complimentary carpet cleaning or window washing. No meal plan. No internet/cable. No security cameras. No garage Pro- Age in place Con- Bathrooms are tiny. Not sure I’d be able maneuver with walker/wheelchair

The people are great from everyone we have met and dealt with so far. However they seem to have trouble getting people to work there so the meal service is delivered in boxes all the time. They have a beautiful dining room but they are not able to use it right now due to the lack of staff. So that is highly disappointing in that aspect and it is depriving them of that social experience.