The Atrium

Our family toured this community because she will be moving in, in the fall and we liked this community its a nice place. They have already interviewed and evaluated our loved one, and they said before she moves in they will evaluate her again. We are hoping for a positive experience this time around.

The Atrium community in the beginning would be a five out of five, but towards the end it was a two out of five. This was due to them firing the director, she was so wonderful and welcoming. The new director was not quite as warm and comforting. The staff at the beginning was wonderful, but once again the new director and new head nurse were not friendly or comforting. Some of the nurses were very good, and there was on care giver specifically who was amazing. She really loved my mom. The activities were really good, our loved one really enjoyed them. However, once COVID hit they had to completely shut everything down.

My mom loves it at The Atrium. The nurses are so wonderful. My mom repeats stories all the time, and the staff listens to all her stories. The staff calls me and lets me know what is going on. My daughters have visited my mom and they have told me that she looks good. My siblings live in a different state, when they came up to see my mom; [name removed] made it possible for them to see my mom while in town. [name removed] answers my calls even when she is off shift. I would recommend this community. I would choose this community if I need to go to a community. The nurses called me to let me know when there was an issue with my mom, so I knew what was going on with my mom. Heather let me know that my mom loves to do puzzles. My mom found another resident who likes to put puzzles together, and be able to talk to this other resident. The community has bent over backwards to help us. It is relieving to know that my mom is in great hands at this community. I am very confident of the care that my mom is receiving at The Atrium.

The main areas of the community are always clean. The individual rooms, however, seem not be cleaned very well. The staff communicates with me very often. Whenever we are there visiting, they are very friendly with us and they genuinely seem to have personal relationships with all the residents. The care is very good, they will frequently call me with updates about my loved one's care and have been especially communicative with us during the Covid-19 pandemic. They have activities regularly available for the residents during all parts of the day - morning, midday, and evening. Even during the pandemic and ensuing community lock down, they are providing ways for the residents to interact with and talk to other residents while keeping safe distances. The food, however, does seem a little bland, however this might be in an effort to accommodate for the tastes and needs of an aging resident population.

I really like the people at Atrium. I looked at two places. I chose Atrium because it is smaller and devoted to only memory care. I like that it is close to my home so I can visit often. I really feel secure that when I am out of town for the winter that my sister in law is very well cared for and safe.

Great spot for adult day care-my wife attends SAT and SUN

I absolutely recommend this place . My dad is comfortable, happy, and perfectly content . They have a very friendly staff who is always on top of everything. I am very pleased with how competent they are and how knowledgeable. From what I've seen the food smells good and it looks good. My father's favorite snack is a peanut butter and jelly sandwich and he always has it.

They are doing a good job of taking care of my loved one at The Atrium. The staff is caring and friendly. They are easy to communicate with if I have any questions or concerns. The staff seems well equipped of how to handle the residents and their care needs. They are making sure her personal care needs are met. I like the way the staff interacts with the residents. They have a capacity to have up to 39 residents max. There seems to be a good ratio of staff to residents. I'm going today to join my loved one for lunch at the community. I have seen that they provide snacks for the residents two times a day. We are still getting adjusted to the schedule and routines. They put a monthly brochure of their care plan and activities. They provide outings and excursions for the residents. There are two enclosed courtyards that have benches and umbrellas for them to go outside and enjoy the fresh air. I feel we have made a very good choice here at The Atrium. I know that she is safe and secure.

So far it is going pretty good at The Atrium, The staff is very warm and loving and are attentive to her care needs. t is a very clean environment.The staff members are easy to communicate with regarding any questions or concerns regarding her care. They are very welcoming and friendly when we come to visit. Our loved one seems to really enjoy being there, she is happy and comfortable, not frightened, so she spends a lot of her time out of her room. She has a nice studio that I decorated with her things so that it looks like home. There are two nice courtyards where she is able to go outside and enjoy the fresh air. She does enjoy the activities that they provide, she recently attended a bus trip with the residents to a nearby park. We are very happy with the care they are providing her. I would recommend The Atrium to friends and family.

Dad was only at the Atrium for a short period but the love and care he received while there was wonderful to observe. The workers truly care about the residents. One example: One evening Dad and I were the last two to leave the dining room after supper. A lady was cleaning up and mopping the floor. A resident with a walker entered the dining room. The lady asked , "[Removed] (not her real name) where are you going". [Removed] replied, "I'm looking for someone to talk to." The lady put down her mop and said, "Come on [Removed]. I'll find someone for you to talk with." The two of them went out to find someone, probably another resident, to talk with [Removed]. I think this little story represents the attitude and training of the staff at the Atrium.

I took a tour of The Atrium and thought it was a nice place. The person that took me around was very friendly and informative. The facility was clean as nice, but I did not think it was the best fit for my mother at the time.

Caring staff whose focus is on the residents. There interactions with Dad are kind and patient. We are so happy Dad is in such a caring facility. Dad ordered coffee for snack. The staff brought it quickly. When I explained he really wanted black tea, she smiled and went to get it right away. No sign of irritation at all.

The Atrium has been a great choice for us for our Mom.

My aunt was only at this community for a short stay but she seemed to have a pleasant experience while she was there. She had no complaints about the food and seemed to enjoy the company of the other residents through different games and activities. Overall we where happy with our time there and have no issues.

I was able to take a bit of a tour here. I did like what I saw. the residents were out and being active and the staff seemed to be doing a good job.

Mom is new to the Atrium and she is doing very good. My experience with staff has been wonderful, they are very welcoming and helpful with suggestions. The community is nicely maintained and there are plenty of activities for the residents to enjoy. The food could use some improvement. Overall, we've had a positive experience with the community.

Great facility for memory care. Not quite what I was looking for. Too restrictive

The building is very clean and obviously taken care of. The staff seems to really care about the well being of the patients. The residents who participate really seem to be having fun while doing the activities. A great place so far.

Very nice staff,great deal of energy put in to making mom feel welcome

It's been pretty good so far. They are taking pretty good care of my mom so far. I haven't heard any complaints about food or activities. The staff and the other residents are all pretty friendly. I haven't found any extra fees or hidden charges so far. Everything has gone pretty smoothly. I chose them because they were one of the most reasonably priced places we considered.