1240 Brace Rd, Cherry Hill, NJ 08034
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Ask an A Place for Mom advisor at no cost.(866) 819-9754
Meals & dining
No data collected
Value for cost
We are having a little bit of trouble with the billing department which has been frustrating. We first toured virtually, and it is a newer facility so what we were able to see it was clean and seemed modern. Over the phone when we have spoke with the staff members they have all been very pleasant and cooperative, it has been a good experience so far. Our love done due to her health is not able to give feedback over the food but we believe it to be pretty good. They do offer our loved one physical therapy, and she has now built up enough strength to not also need the wheelchair.
Response from Symphony at Cherry HillJune 2, 2021
Thank you so much for taking time to share your experience of Symphony at Cherry Hill. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, or require any assistance please don't hesitate to reach out. - Warm regards, Alison
My loved one was only in the community and we were only able to visit three times prior to COVID. The community did their best to allow virtual visits at different times. This was difficult due to the medical condition and us not being able to see him in person. My loved one fell multiple times. I believe a couple of his falls could have been avoided, had the staff being more attentive. The residents let the staff know both times of the big falls when my loved one fell. The staff did let me know of any of the falls, but the nurses wouldn't call me until after several hours to give me an update on his condition. If you are able to visit and check in on your loved one, it would be a great community. This might have been happening before COVID. The community didn't let us know that my father hadn't been eating or drinking anything for over a week. I had to call another company to have them evaluate my loved one to hear about him not eating or drinking. I then received a call from this other company, stating to get up her quickly so you can see your loved one before he leaves. A hospital bed was ordered for my loved one and a nurse ended up refusing the hospital bed. The nurse stated this is because she didn't see the orders. Th executive vice president and I spoke. He and I spoke and made an arrangement that two family members at a time with masks on be able to see my loved one. The nurse on shift stated that she didn't see my loved one as dying and you shouldn't be here. The nurse came over to me and threatened to revoke this special arrangement, due to my family members not wearing a mask to kiss my loved one. There was no resident or staff that came down with COVID during the time my loved on was there.
Response from Symphony at Cherry HillJanuary 27, 2021
Hello, My name is Alison, and I work at the Support Center. First, thank you for taking time to share your experience at Symphony at Cherry Hill. I have shared your review with our community and regional leadership team. I’d like to learn more about your concerns. If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally. Thank you again, Alison.
[Name removed] was an excellent host; we appreciated the information she shared and the time she spent with us. Symphony is a brand new facility (currently 9 mo old). The building is very attractive, resident rooms are spacious, the ratio of caregivers to residents it good, the list of activities is varied, the food ir given high marks, and the other amenities seem very good. My brother has a friend whose wheelchair bound father is very happy here.
We called ahead to let [name removed] know we were running late and she was very gracious. She greeted us with fruit and cookies when we arrived. It was hard for my sister to conceptualize the facility since we only had room layouts and photos. My nephew and I were a little disappointed that all levels of dementia would be together I know that many families are reluctant to place someone earlier in their dementia and I think this could make the transition more difficult for my sister. We also felt that although this will be an beautiful and well planned community, it may be more than what.my sister is looking for and the fees would limit how long she could afford to stay there.
[Removed], the executive director, met with us at the near site office. Symphony is still under construction and set to be open at the end of June. We are excited to see things come together and will be putting a deposit down in the coming week. We will be visiting other assisted living and memory care locations operated by the same Milestone Retirement to see what the facilities are and how the facilities have been maintained at those locations.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.