Sunrise of Claremont

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

[name removed] is awesome. She is very professional and doing her best to help us arrange the transfer to her facility. The current facility where our grandmother is are very unhelpful and stalling our transfer. But hopefully with. Stevie’s assistance she will be relocated soon. [name removed] nurse on staff went above my expectations by stopping by with an arrange visit with [name removed] to see grandma and evaluate her.

Sunrise was our second choice, we really liked this facility. The staff members here were warm and friendly but the care was not as personalized which is what we were looking for. If my mom was more ambulatory and did not need the amount of care that she did, it would have been a great fit.

Really the only negative experience we had was their Covid practices were a bit inconsistent. They said there would only be window visits, and the first two visits we had they actually wanted us to go inside the room so they didn't have to move our loved one. On move-in day, they had us going in and out without any extra precautions other than face masks. Then 10 minutes later when we came back they wanted us in full protective gear. That seemed a little odd. Also on move-in day, there was no staff there to guide us - they were busy doing other things. But other than that first day, the staff has been great, very helpful and informative. They really have kept us informed about what's going on with our loved one. They were very responsive to any questions we had.

The people here are so kind and caring. Food is variable. Lived here 7 years and feels like home. Also feels like a nice hotel.

Room is very comfortable. Plenty of room for living. Also with my cat. Food is great, service is great, people who work here are great and helpful. Would recommend this community to anyone needing a place to enjoy living well.

Lovely place to live. I look out my window and see the foothills of Mt. Blady. The staff and team members are committed to helping and keeping residents safe and cared for. They show love and respect.

During the short period of time our loved ones were there, this was the best place they could of been. The community was very clean and very nice. The staff members were exceptional, we could not say enough good thing about the care services and the care givers. The dining service was really nice, and the care takers stayed with the residents while they ate. The food itself was not very good, and it was expensive but for what we got it was well worth it.

This community has given me a new look on life after my husband died in Oct. 2007 they brought me here. My apartment is not large but all I need and pretty. The staff and wait staff fix problems pretty quickly and the food is great. Gets better every week.

Sunrise of Claremont is a very friendly community. My mom thinks the food is really good. From a pricing standpoint they are not the cheapest and not the most expensive, I feel they are a good value. I trust them.

I found that the initial visits and the work of the facilitator were very caring and helpful. However, when it became time for my husband to actually move in (two/three days in advance), I suddenly had two very lengthy meetings that really were not scheduled (supposed to be kind of check in kind of meetings) and was not prepared in advance and I felt rather overwhelmed by these kind of unscheduled vital meetings. One involved going over the very detailed treatment plans and one that was primarily money related and also not scheduled with the subject in advance. Once my husband entered, they did keep in touch, but, of course, the coronavirus situation vastly complicated things. I feel they were conscientious and caring, but since we could not visit (the initial waiting for adjustment period and then the virus), I really felt a little out of touch. Overall I would have appreciated if the two IMPORTANT MEETINGS had been handled differently and in my son's presence as well.