Sunrise of Blue Bell

It serves the needs of my loved one. They seem to care about the people that stay there. It is nice.

I really liked Sunrise of Blue Bell. It is a facility that has both assisted living and a memory care unit. The memory care unit was upstairs meaning you had to take an elevator. At the time my mom was not fully ready for memory care, so I know she would have just tried to get into the elevator and go downstairs to the assisted living side.

They did not respond well to the call button. There were several times my loved one had to go to the bathroom and they did not make it in time. She got up early and they would come change her and then they wouldn't take her to breakfast for another 2-3 hours. I think that they were short staffed which had a lot to do with it, but it still had an impact on her. The staff were willing to listen to the issues that we had and they tried to make adjustments.

Our family was able to tour Sunrise of Blue Bell and we really wanted our loved one here. Right when you walk through the front doors it is very bright and gives off a friendly atmosphere.

I would tell others that if you can't keep your loved one at home then this would be a good place to take your loved one. [name removed] was great at helping my loved one make calls, otherwise the staff was intermittent at helping my loved one make calls to me.

Our loved one is a very picky eater so they are not to crazy about the food, however we had eaten a couple meals there and we think the food is just fine. The activities are getting better and better and our loved one is really starting to participate which is great. We also think the value for cost is good.

We chose Sunrise of Blue Bell because they needed respite care since their care taker was out of town. The biggest issue they had was with the food is she says there is not a lot variety on the menu to choose from. It is hard because we were not able to go inside the facility due to quarantine.

ratings above

The Sunrise is a good place. The room is good for our loved one. They are allowing brief visits with our loved one as well.

This community was kept clean most of the time, but sometimes it would have a distinct smell that was not good. Most of the staff was great, others were just okay it just depended on who you talked to. Our loved one only needed a few of the care services that were provided. Some activities they had were sing-a-longs, a piano player, arts and crafts. There was something for the residents to do every day. From our understanding the food was okay, it just depended on who you talked to.

Very nice place, clean and well staffed. A bit pricey, but will shop around to other facilities.

Sunrise was a beautiful place and there was a paved walking path. Much of it overlooks a golf course. Mom could transition from Personal care to memory care. The rooms were nice and they have a shared room options. Their costs are very reasonable.

Overall, I'd give Sunrise of Blue Bell a B, maybe a B+. The staff was caring and competent overall. The place also was clean and well-maintained. There were, however, some glitches like Staff not reading emails while out of town and medicines not being administered as a consequence. Although the issue wasn't life-threatening, I had to scramble to get the prescription filled and administered in time for a dentist appointment. There also were billing and accounting problems that didn't get sorted out for a couple months and their online payment system didn't allow for automatic payments up to a certain amount while making other payments manually. Also levels of care were upgraded (with resulting additional charges) without prior consultation. Although this ultimately was corrected, it was annoying and showed inadequate training and/or attention to detail. Communication with the medical personnel who visited the facility routinely was spotty and those people were unfamiliar and unable to comply with our desire to keep our father's medical records in the cloud for shared access by all concerned. Lastly, specific directions for choice of hospital weren't followed, although it is not clear if that was the facility's or the ambulance's fault.

I had a wonderful experience.The building was being renovated. This made me feel that they take pride in keeping their property up. The staff greeted me so warmly. [Name removed] was friendly and professional. It was evident that [name removed] was knowledgeable about the plight of the elderly and their caretakers. I left the building realizing that my aunt would thrive at Sunrise of Blue Bell. I felt a since of relief as a result.

[Removed] had a sign with my name welcoming me to the facility and it was just the beginning of such a homey and warm place to live. She gave me a lot of information and even had a warm apple pie for me to leave with.

Loved this place. [Removed] was very helpful and was willing to help with pricing. Small community, homey feeling and it didn't smell! It's on the top of our list of places that we have visited.

Sunrise Senior Living of Blue Bell was a nice community that we toured. It was very warm and inviting. The staff members were friendly and gave a good presentation of what their community had to offer. The residents seemed happy and well-kept. We ended up choosing another community that was a shorter commute so that I could visit mom more often.

My tour of this community was a nice one. Everyone was very kind. The community looked nice, everything was neat, and tidy. The staff I met was helpful, and kind. My questions were answered, and my tour guide was great. I did not have any problems with this community, it was just a bad location for myself.

We toured this community for care. The staff was nice and friendly. The community was nice and we needed a lot of help with some of the needs for my parents. the staff might consider activities for the resident according to their needs that should be considered. We would suggest other families tour this community for the care of a loved one.