The girls and I are very pleased with the care my wife is getting. For the most part, the Care Givers are very patient and attentive to the residents in Memory Care. The Med Techs are very professional.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
(24 reviews)
4.3
4.2
5.0
4.7
4.2
4.2
The girls and I are very pleased with the care my wife is getting. For the most part, the Care Givers are very patient and attentive to the residents in Memory Care. The Med Techs are very professional.
During my moms short stay at Sun Oak she was treated with kindness and respect. The staff from front office, caregivers, kitchen etc. were great. When she passed staff was so kind and compassionate to us. I'm impressed!
Mom arrived 2 months ago. Dementia made her angry and combative. She is now peaceful and happy with activities and friends. Staff is excellent. Facility is clean and spacious.
Very comfortable facility with a great staff. Caregivers are first rate.
I toured this community back in April and it was very well kept along with amazing and helpful staff members! I was hoping to put my mother in this community but unfortunately she had a sudden death. This would have been the place I chose!
I can't give them enough praise and thank you's. From day one it has been lovely. My mom could not receive better care or a more loving environment. We love everything about it and my mom is always happy. We highly suggest if you want loving care for your loved one.
Outstanding care facility. My wife is being taken care of 24/7. Excellent communication.
The staff was engaging and very nice. The community is warm and home like. Activities schedule looks good with daily activities and live entertainment. The food schedule looks great. We were told that they are getting a remodel soon with regards to pain, flooring and furniture
The third night he triggered the alarm on an outside door and got out. Staff was "busy" and when they went looking couldn't find him in the dark. The police got involved. His "alarm trigger bracelet" (for which I paid additional $200 per month) worked perfectly, but the staff didn't.. Then he got transferred to the Lock Down Memory Care unit, which was a nightmare. They demanded I get a prescription for Seroquil (a drug not approved by FDA for this purpose), or they were taking him to Sutter Roseville to have an emergency physician order the drug.!!!!! There is very little common space and with uncomfortable furniture, and the bedrooms are locked during the day. Luckily, I had a 30-day letter and we parted ways
Response from Sun Oak Senior Living
February 6, 2020ADG, thank you for taking the time to write a review for Sun Oak Senior Living, and we are sorry about the stress. Fortunately, we offer a multitude of comfortable living options designed for residents who may wander. Our loved ones depend on the loving care and support of our staff, and we couldn’t agree more that the first 30 days can be some of the most challenging moments of life. I sincerely hope you and your loved one are doing well. – Sincerely Kaye, Executive Director
We toured this community. We did not like that the community was dark and the residents were walking. The community was not clean and we were not happy with the environment of the community. The staff was pleasant to speak with. We feel that there are many changes that are needed here. Families might want to consider other options.
Response from Sun Oak Senior Living
August 1, 2017Thank you for taking the time to provide feedback. We take each comment very seriously and are always looking to improve. Based on your feedback, we will be reviewing cleanliness and other aspects of the environment that would create a better experience for families and elders. We are also very glad to hear you had good interactions with the team. Thank you again for your time.
Our activity guy makes fun wherever he can, things you wouldn’t expect to be fun turn into the greatest day! We are always laughing with [Removed].
Response from Sun Oak Senior Living
August 1, 2017Carol, Thank you for the kind words! We are so thrilled to have a great team on board.
My father lived at Sun Oak for 3 years before passing away. The staff were some of the kindest and warm hearted people and have ever met. My dad enjoyed all of the activities, luncheons and events. They always go above and beyond to help however they can. Visiting my dad was always a pleasure. Thank you Sun Oak for all that you do to treasure each individual.
Response from Sun Oak Senior Living
July 20, 2017Thank you for your kind words! We treasure each individual and family we have the pleasure of serving. Thank you for being a part of our family!
Old but updated, didn't like the half walls in rooms. Didn't like the fact the staff was proud of the fact they keep the residents medicated if they speak there mind or argue.
Response from Sun Oak Senior Living
May 22, 2017We are sorry to hear that you got the impression that we would medicate our residents if they speak their mind or argue. It is not a value of ours to ever use unnecessary medication and we apologize for any miscommunication that may have happened. We are mandated by the State of California to follow doctors orders only. The Medtech staff dispenses medication only as prescribed by the residents' doctors.
My father is happy here. The community is just hat we were needing. The menu is good and he is please with all the meals. The activities are offer for him to participate with the other residents. We would recommend this community for the care and value to others wanting a great place for a family member for great care.
Response from Sun Oak Senior Living
March 19, 2017Thank you for your feedback and kind words. We are continually learning about the residents and their interests in order to offer activities and opportunities they enjoy. Please feel free to let us know if there is something you think your dad would be interested in as well. We enjoy all of our families and elders as family and thank you for the opportunity to care for him!
I visited Sun Oak several times before picking it as the place for my Mom. They are very comfortable & family friendly people. Mom's very happy there. They are very loving towards Mom. Communication between them & us is great. I can't say enough GOOD things about them. They are an extension of my family. They have great entertainment, games, parties, their food appears good & smells great. This is a place I would come to if & when I need to. I and my family absolutely LOVE them.
Response from Sun Oak Senior Living
March 19, 2017Thank you for your kind words and encouragement Teresa! We are so happy to have your mom here and both of you as part of our family. We strive to be better all the time and hearing what we do well also helps us. Thank you for entrusting us and being a part of our success!
Bad management with high employee turn-over. Lacking in activities. Most residents sit around bored and looking like the end is near.
Response from Sun Oak Senior Living
December 28, 2016We are sorry you seem to have had a negative experience at our community. As of November 1, we are under new management and ownership and invite you to come in to see what the community is like now. Feel free to call to discuss your concerns in person, we are always looking to improve and appreciate candid feedback. [removed] Thank you.
I think everything is going really good, my dad is very happy there. He's never complained about the food, and the people all seem to be really nice and attentive. Honestly nothing to complain about, everything seems to be going well!
Response from Sun Oak Senior Living
December 28, 2016Thank you for your kind words. We strive to provide great meals and only hire a team that enjoys and loves this work. Thank you again!
Overall things seem to be going well at Sun Oak Assisted Living. The care staff here are friendly, and for the most part seem to take very good care of our loved one. The facility itself is well kept and clean, and they do a good job looking out for the residents. We're satisfied, overall!
Response from Sun Oak Senior Living
December 28, 2016Thank you for your review, we certainly appreciate when we are doing a job well done. Thank you!
Its a wonderful facility. So glad it was recommended by "A Place For Mom"
Response from Sun Oak Senior Living
December 28, 2016Thank you! We appreciate our partnership with A Place For Mom and hope we can continue to meet your needs.
Sun Oak was fine, we just weren't ready yet. The food was very good. I liked the layout, it wasn't too big, it was cozy. There was another place we liked but it would have been too big, this was just the right size. The staff was personable and it was very clean.
Response from Sun Oak Senior Living
December 28, 2016Thank you for your time in submitting this review. If you ever find yourself in need or are ready to make a move, please keep us in mind. We certainly appreciate your time and kind words about your experience!
See what the neighborhood has to offer and what’s nearby:
Sun Oak Senior Living offers Studio and Semi-Private. Learn more.
Sun Oak Senior Living has received an average review rating of 4.2 based on 24 reviews. See all reviews.
Call (916) 722-2800 to reach a resident at Sun Oak Senior Living.
To reach a resident at Sun Oak Senior Living call: (916) 722-2800
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.