South Port Square, a CCRC

They have been wonderful there. I am a long distance from my uncle so I really appreciate that they keep in regular contact with me about his condition. I'm so glad we found South Port Square. Based on the experience we have had so far, we would recommend this community to other families

South Port team has been top notch. Moved my mom in and she’s not a number. The entire team look out for her and ensure she’s engaged, and cared for. The campus is wonderful. Mom likes everything, especially her caregivers. The process to move mom took months, and their sales manager was patient and helpful. I appreciate her attention to my challenges. She always has great solutions. The move in assistant has been very helpful with moms needs. Great place!

Thus far, everything from initial application through move in and first few weeks of residency has been great. Staff extremely helpful. Food is good. Other residents are very polite, friendly and welcoming to new resident. Plenty of activities available to keep residents as entertained and busy as one chooses.

My aunt lived at southport memory care for some time. The attention to patient care was on point. From cleanliness, to nursing attention. Southport provided engaged programing, nutritious meals, and effective communication. My aunt had many clinical complications during her stay and the nurses and director were on top of things and available to offer solutions. Do not pause when it comes to considering Southport Square. This campus and their staff are top notch, and we owe them a debt of gratitude.

Our family felt the needs to leave a review for South Port Memory Care. We have worked with the team for a couple years, and they have been consistently competent, there has been great follow through, and they provide the most fulfilling programming. We are there often and watch some families not be realistic about their loved ones. Everyone at South Port puts their best foot forward and try to make things better for the residents struggling from this terrible disease. I'm in the healthcare field and am in and out of communities in the area. South Port does it best. Do not hesitate to trust your loved ones care to South Port!

Our loved one lived in memory care for a year and we were very happy with the care and programming. The entire staff were on top of things with our father. He had many challenges with the progression of Alzheimer’s and everything was handled with dignity and respect. We highly recommend south port nurses, caregivers and management. Further, we found south port from a place for mom, and the service was a lot of help. The counselor was there for us even after we moved in.

They need better administration and communication. Better staffing ratios and not using outside agency staffing. Oversight of care staff in the memory care units. They can improve on, compassion and professionalism of the Health and Wellness Director. In addition to, realistic staffing ratio disclosure by sales staff. Better nursing follow through with changes made to resident chart, regarding the doctors orders and prescription changes.

South Port Square is simply wonderful. My granddad moved in after the hurricane and he is doing so well, making friends, gaining weight, and he loves his new home. We were worried how he would do, but every staff member from Sales to Housekeeping care about his well being. There's more to do than he has time to attend, and the food is yummy. We have witnessed the care staff encouraging and supporting grand dad, instead of doing it for him because it's easier. They support him emotionally and physically. That was very important to my Dad.

we toured and it was real nice. clean, friendly and the people living there had good things to say. especially like the idea of all the care you need in one place. we experience rehab previously and it was great as well. a place for mom counselor did a good job finding this for us.

Had an urgent situation with my parent over the holiday and [name removed](sales) made our family a priority over hers! She worked quickly to help us get out of an unsafe situation. It was a lot of work, and she moved swiftly. We are so grateful. In a very short time our loved one has come back to life at south port. The care and attention to detail is phenomenal. My parent is more engaged in a week than the last 6 months at the previous community. Cleanliness is great, Food is nutritious and it’s all because [name removed] cared enough over Christmas to help us. South port is family. Thank you.

My father in law was in asst living for a short time and this team of competent people were great. Dad had to move on due to health issues, but he loved everything about sps. Good food, clean, helpful and engaging. Must recognize the sales dir in asst. living. Even today, she helps my sister and dad navigate things in Sarasota. Cant say enough what great representation she is of sps. Dad works hard to improve so he can get back to sps. That should tell readers everything. Also, Place for mom was a great resource.

Very well maintained. Sufficient staff. Good amount of daily activities. Homogeneous resident composition.

South Port Square has been excellent. My mom is very pleased with service and quality. The interview process and financial assessment was very informative in making this decision. I would highly recommend South Port Square.

Love the grounds. Seems so peaceful. Everyone I met was kind and helpful. All the areas I walked thru were clean and neat and the people seemed happy. I did not notice any smells like you do sometimes in other

We toured this community and it was clean and well maintained. We were impressed. Nice staff, energetic activities and beautiful campus. Offer all the levels of care, including rehab. Very helpful Sales staff. This community is at the top of our list.

I toured this facility and was very impressed. We really liked it and would have possibly chosen it, but they only had one apartment available and we couldn't meet the deadline. I was very impressed with the assisted living director. It's a very nice facility, apartments are a little on the smaller side but nice.

Our experience has been positive! [name removed] has been a strong advocate for our father for many months. From hospital, rehab, to asst. living, [name removed] passion for helping was evident to our family. We are grateful and would have been lost otherwise. We can’t say enough about her and [name removed]. South Port can meet all your healthcare needs and my father really liked it there. They have a moving assistant, who helped with his new environment. The community is clean, offers nutritious food, there are lots to do, and kind residents who made us all feel welcome. We highly recommend.

All we can say is WOW! My mother is in Memory Care at South Port and they have always done a wonderful job caring for her, but Hurricane Ian showed our family how phenomenal this team really is. [Name removed] in Sales answered our questions during the storm and helped us with concerns by working with [name removed] the ED, and the Nurses. The caregivers and nurses retained mom's routine and she had no idea there was even a storm. The staff worked tireless hours for the residents and put them first, as always. South Port Square is Steller, and we salute them all!!!

I toured this community and it was not good. The facility wasn't clean and the carpet was dirty. The staff was very friendly, but not a good atmosphere as far as cleanliness. We decided to keep looking.

This has been a good experience and I like the idea of the community. There have been no surprises along the way. The staff communication has been good with us. There are three meals a day served and the residents have choices to choose from.