South Port Square, a CCRC

South Port looked so big that I had concerns it might be overwhelming. Not at all! The assisted living has its own dedicated floor with a beautiful dining room & baby grand piano, a bountiful library and rec room with flat screen TV, activities center (with a full daily schedule) and snack bar kitchens are located at either end. Best part... NO buy-ins for Assisted Living. The fees are reasonable for everything offered. It’s clean, bright and you can feel the dedication walking the corridors. The residents I met were happy and engaged. Residents can enjoy the full campus amenities such as, pool, spa, workout room, crafting room, woodworking shop, and even a bank and restaurant. The grounds are beautiful and well maintained. I met the executive director and was very impressed. The Sales Manager is very helpful, and I felt her passion. This community is worth a visit, and I think it's a great option!

My uncle lives here and these folks do a great job caring for their residents. Covid has made everything unmanageable, but they have stayed focused on the seniors living there. My family is very appreciative and uncle is happy with all the changes.

i live at south port and am happy here. the staff does a good job of caring for us and listening to our needs. there are lots of things to do. food is delicious. my apartments is clean and i dont need to worry about anything.

My stepdad has lived at this community for many years and is very happy. The staff is great about keeping the family informed. He likes the activities, loves the food and caregivers. The grounds are beautiful with so much for him to do both indoors and outdoors. We’re thankful he’s living his best life thanks to these caring individuals.

Had a very nice experience today at South Port concerning memory care for my aunt. The sales representative, [name removed] was knowledgeable, friendly and gave us some good resources and advice.

Had a very nice experience today at South Port concerning memory care for my aunt. The sales representative, [name removed], was knowledgeable, friendly and gave us some good resources and advice.

My stepdad has lived here for years and he loves the food, activities and staff. Great communication. We highly recommend.

Unfortunately this is not the place for rehab and/or long term care. Staff is rude and totally lacks communication. Beautiful on the outside but ugly on the inside Due to my review this facility has decided that they “cannot offer the care for my loved one”. Once again this just proves how unprofessional & uncaring this place really is

I found that you need to be clear with your instructions or desired outcomes with the staff. The rooms sizes and layout of the community were good. The food was good. They do have some balconies for outdoor space.

You will be sold a lifestyle in the lap of luxury, with the "assurance" that your continuing needs will be met as you require more help. You must pay MUCH MORE for that and it is not worth it. My loved one was in Harbor Health rehab, on sight at Southport Square. My loved one was misdiagnosed with a swallowing disorder and fed pureed food and lost about 30 lbs.and was finally hospitalized after loosing conciseness for dehydration, which had happened 3 times before in their care. At the hospital we asked that a swallowing evaluation be done on our parent to put to rest what we already knew. Our parent did not have any kind of disorder as it was checked by the hospital over several days. Southport Square, Personalized Living and Harbor Health Care Pay their hardest workers the lowest. I have often heard employees being reprimanded for taking a little extra time with a resident and told,"I hope you are not putting in for overtime", can you imagine! In Assisted living, room, board and activities are included, but everything costs extra or Al la cart. Your loved one or family end up paying upwards from $4,000 a month for basically a studio without a kitchen. Add on CNA or Personalized living and you are looking at Thousands more a month on top of the $ you already spend. Shop wisely.

mom fell at 6pm broke her hip and didn't call 911, they waited till 4 am the next day to call a private service .it all about payroll and they seem to think that they can play doctor in stead calling 911 . sad to say mom died, think twice about this place!!!!!

Every one in this whole company has really gone far below their jobs to help me get my mother into this complex I will be forever remember them for that help

My family experience in this community was a fair one. My uncle is back at home now, and he is taking care of himself. I was not one hundred percent satisfied with our experiences in this community. Their billing system needs improvement. We are dealing with issue in regarding the bills he received during his stay. The staff is kind, and helpful when needed. They do a good job with the cleanliness of the community. However until we sort out this billing issue, I can not recommend this community.

The first person asked how much income we had. We told him and he said we didn't have enough and walked out the room. I got a call a month later from a woman and she asked us to come view the community after talking with the director about pricing. I saw a beautiful apartment with vaulted ceilings but even with a discount it was too much for us. It was a nice experience but we could not afford to go there.

They are the most dishonest people We have ever met! They wanted to sell my mother a life care plan even when we said no! Her doctor said she needed assisted living and if she was able to live in independent living, we would have left her in her condo with all her friends. My siblings and I went there and met [Removed] she was over bearing, pushy and extremely rude. The fact that she was the marketing director was a shock. We moved our mother into the assisted living but they continued to keep pushing their life care. The assisted living director[Removed] never returns or takes your calls. She too is dishonest and extremely rude! We finally wised up and moved her!

The staff at this community are patient and taking good care of my sister. She is still settling into this community. They offer daily activities and they keep the community clean. She says the food is really good. I think this community is a little high priced. I would recommend this community.

I am really enjoying my new spacious apartment, it has lots of extra room for my things and beautiful scenery right out side my window. They offer all the residents a great activity program with all different kinds of different events and activities to keep us busy through out the week. I have no complaints and am very happy with my choice to retire in this community.

My sister is doing well here at this community. It was a good move for her. They are taking good care of her and her needs. The staff is good, they are very caring and kind. The community is well-kept, they do a good with the cleanliness. She is getting involved in the community and meeting new people. I know she is safe and in good hands here. It has been a lovely experience and I would recommend it this community.

Our family has had a pretty good experience with this community. Overall we are pleased with all they have done for us. They are willing to work with us regarding the issues we have. She is really enjoying the activities that are available. I know she is safe and overall we are pleased with her move here.

A nice, caring assisted living facility.