Simpson House

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Simpson House because it is the one my mothers liked. It was closest to where she had been living and she wanted to stay in the main general area. The apartment sizes here are not bad, she has a small apartment with a separate bedroom and she likes that. The staff is very friendly, but they are not always very responsive. We could not physically help her move in and it took 8 months for them to get her internet working despite us calling them. When she first moved in she had to quarantine for 2 weeks and they sometimes forgot to bring her her meals. But overall I would recommend to others looking, my mom is happy here.

My experience at Simpson House has exceeded my expectations. After four months of residency, I can really say nothing negative. It is extremely welcoming, and has a huge variety of activities from which one can choose. It is very clean, food choices are varied, plentiful, well prepared, and ingredients are fresh. Amenities include a chapel, movie theater, hair salon, exercise equipment, social rooms, large library, and many more. Health services are on site and a van takes you free of charge to local grocery stores. I heartily advise people looking for senior living to check out Simpson House.

We moved from Center City Phila. 3 years ago and we made a good choice: spacious 2 bedroom 2 baths apartment, large living room, and balcony overlooking Fairmont Park. Important to me is the easy access to Center City via public tranportation or company Van. Neigbors have shared similar expriences (selling homes, moving, having new "neighbors," adjusting to communal living and dining). as well as March lockdown re Covid 19 have brought us all closer together. Staff and Management take excellent care of us, especially re Covid: facilities sanitized often; group activities & visitors cancelled; vaccinations (both shots) provided here! Available health care onsite and maybe our lessening ability to care for ourselves will make this move to Simpson House (Cornerstone bldg.) the absolutely right one for the [name removed].

After four months of residency I can only state that my experience here at Simpson House has exceeded my greatest expectations. The atmosphere among fellow residents and staff is excellent, warm and welcoming. There is really no need to leave the facility for there is everything from hair care ,to gym facilities, a small theater, numerous common areas a very large magnificent library, and more than I can mention. There is also a free van service taking us out to various shopping areas on a weekly basis and also available For a reasonable fee,for trips to the airport or Center city etc. The food is varied and of good Quality using mostly fresh ingredients. I heartily recommend people looking for independent living going forward into skilled care or rehab to check out Simpson House.

I needed a safe place for my loved one. They are very caring and conscience of the residents on the memory care floor. There are plenty of activities. The community has a gym, dining room, and the community is near a park. The community provides great activities for memory care residents.

In September2019 we contracted for an apt at Simpson House. We were told verbally and in writing that our deposit and improvement costs would be refunded in full if we decided to cancel. We had planned to sell our home first but they assured us that every penny would be refunded. When the COVID-19 appeared they extended our move in date 90 days hoping that the pandemic would be over. It wasn’t and in June 2020 we canceled the contract. We had invested $5152.60 in improvements which they refused to refund us. The sales staff and Director were extremely accommodating while we were in contract. They were gracious and responsive to our questions and concerns. As soon as the cancellation was signed they did not respond to any texts or phone messages asking for our refund. Now we have no choice but to litigate in order to receive our rightful due that they acknowledged verbally and in writing. It is very sad. We were thrilled to make Simpson House our new home. But we now know truly how poorly Simpson House’s Representitives respect senior needs. Please be wary of the sales staff’s presentation and be sure everything they say is committed to paper as we did.

I give Simpson House Rehab a five-star on all categories all the service that they provide the atmosphere that will make you want to go to rehab and feel comfortable staying as long as you need away from your family I think all of the staff from the nursing housekeeping and dietary social worker for all the help and pleasant this why I stayed there

Simpson House historic and beautiful .Park setting is charming. Safety and privacy need improvement. Clean and quiet. Many wonderful people live and work there.

Pretty landscaping. Park style setting and grand architecture make a stunning first impression. Under the beauty there are serious issues with safety and security both in house and throughout the outside property. Lights, cameras and 21st century security systems and procedures throughout would be helpful. Major emphasis is placed on a new building that is in process of being constructed. Lots of very nice residents. Lots of positives , room for improvement as well.

Everything has been going so well. They are very fantastic and everyone knows everyone by name. They have really bent over backwards for us. They have been so accommodating and helping get my mother in law transitioned. We are very, very pleased with everything here. We love the community porch that they have for the residents to enjoy.