Serene Gardens of DeWitt

I experienced your facility for a family fall event. Was so impressed with the staff for their kindness to the residents and families. Also, the grounds and buildings are beautiful inside and outside. Was so impressed with everything. Also the executive director was very informative and kind.

Excellent customer service, [name removed] and [name removed] answered all my questions. Staff was polite and was very caring. Activity and food calendar was exactly what my mom and dad loved. I left here with the peace of mind that my parents would be cared for and well taken care.

Staff was friendly and helpful enjoyed my visit

They are extremely thorough, and they have had a great covid plan. They encourage activities and the staff is friendly and caring. the facility is very family orientated and they take care of any issues quickly. The food is good, they had buffet dinners for the families and has live music while we ate.

A very quiet and comfortable place. Having the woods and trees gave it a homey feeling. I liked the idea that a number of the staff had longevity. The non-carpeted floors are lovely in looks and I am sure easier to keep clean, however, they do not help with lessening any noise.

I toured this facility earlier this summer and can see why there is a waiting list! I can't wait to get my mom in there next month. She absolutely loved the menu, the activity calendar, and the size of the rooms. The community areas were so spacious and homey. They are pet friendly, too, so I can take my dog to visit whom she loves!

It just felt right. From the time I walked in the door, I felt like this was a special place. I watched how the staff interacted with the people that live there. They were laughing and joking. I was there at lunch time and the food looked so good. Everyone seemed genuinely happy to be there. If i can get my mom to move up from Florida this is where she will move.

Took a tour with my family. They hav a new area. It was so beautiful. [Name removed] was very nice. I know my family will be happy.. Thank you [Name removed].

This home is very clean. The staff is very friendly and welcoming. I visited a friend there and was very impressed with the care my friend received. I would recommend this place and encourage people to tour and check it out.

I can rest easy at night knowing that the staff is monitoring my mom 24 hours a day. The food is great and there is always a fun activity available to join! Our family loves visiting Prestige Pines!

Couldn't ask for more! Wow. The staff at Prestige Pines are amazing. The amount of love and kindness they shared with my family as my mom moved into the community exceeded our expectations by far. All of the staff are friendly and kind. No matter what time of the day or night when I stop in, I am greeted with a smile and a hot cup of coffee. It isn't just my mom who moved into Prestige Pines we all kind of did. Our family is at Prestige Pines so much that it feels like it is our home too. The Family Dinner was so much fun. It was nice to meet other families and other residents. Prestige Pines was a great choice for our family, I am sure it will be for yours too?

I couldn't ask for a better place for my mom. She has been happy since day one. She moved in last month and has all of the staff, including the management did everything possible to make my mom feel special and loved on her first day. You couldn't find a nicer group on people. We toured many communities but didn't get the warm and fuzzy feeling we did when we entered Prestige Pines. You can tell they all just really care. That is what the most important thing is to our family!

My dad lived in the memory care unit at Prestige Pines in the months leading up to his passing. We are so thankful to the staff there for going above and beyond to make Dad's days happy and peaceful. Our family truly appreciated the efforts made by the nurse and staff to ensure he received excellent, personalized care. We truly enjoyed the activities offered by the community, especially the family dinner and music therapy. It was a joy to see our dad singing along to his old favorites! I would recommend Prestige Pines to any family that is looking for a safe place for their loved one to call home.

My mom has lived at Prestige Pines for 3 years now and I couldn't be more happy about the care she receives. My family and I feel like the staff at Prestige Pines truly love my mom and know her. She is always up to something fun when I visit. When you walk in you are always greeted with a smile. I am proud to call Prestige Pines home for my mom and the staff my extended family.

Mom is adjusting well to living at this community. She likes the food and the community is extremely well kept. The staff work well with her. They offer quit a few activities that she likes to participate in.

My mom is doing better now than when she first moved to Prestige Pines. She has adjusted to the move and is doing great there. They offer a lot of activities including ones that family members are able to go in and participate with them as well. They do family meals. The food is very good. I recommend this place to anybody, it is a very good community, worth the money.

I currently utilize the services Prestige Pines offers for my parent, and I think the community is a nice environment everyone who works there is very helpful and it is very nice setting. Cleanliness is great and friendly staff.

I had a good experience with the staff and the food. The people who take care of my dad are wonderful. I have no problem with them, I'm very glad I put my loved one there. I would not say this is a downside, but they told me they had problems with on of the pharmacies they are using and they are switching to a new pharmacy, but they did not tell anyone and I just would have been better to know.

They were exceptionally helpful in helping us get moved in. They have just been wonderful to work with. I would recommend the Prestige Pines to anyone. The facility was clean. Everyone was really nice and friendly. The staff was friendly and very helpful. The care services are excellent. They do a good job at taking care of my loved one. I can't rate the activities because he did not participate in them.

I would never recommend!