Senior Living Suites at Parkside

The Senior Living Suites place is great! The staff is very friendly. My mom is content here. She's kept clean and they have a hairdresser available as well. I do wish there were more activities available, but understand the difficulty of accommodating each level of ability. I have had my mom there over a year and am very pleased.

My loved one is a resident at Senior Living Suites at Parkside and things have been very good. It's an older facility, but the staff is caring and they work with families to help make sure their loved one is getting the care that they need. Newsletters are mailed out monthly to be sure that we're aware of upcoming activities.

The only area of improvement would be activities. They are very personable. My loved one is liking it very well so far.

I was shocked to learn that $2,500 would be required "up front." $2,000 for a "community fee" and $500 to "hold the room." I explained our situation over the phone and the administrator still wanted me to come for a tour. She knew that the monthly SSA benefit and the V.A.benefit would cover the monthly fee. What she did not state was they don't bill Medicare for the 20 day respite care. That was the deal breaker.

PLEASE READ AND DO NOT LEAVE YOUR LOVED ONE HERE BY ANY MEANS. If I could give zero stars I would have. Please be aware that this facility is under the name Parkside Post Acute and Rehabilitation Center My mother went in to this awful place in for two weeks and she came out worse off than when she went in. She was drugged up. Her bedsore was not tended to properly. Clothes full of feces. Too make a long story short, we took her out of there and then she died less than two weeks later. I am devastated that my mom went in to gain strength and I now I have just buried her. I hope I have just saved you the pain and anguish that I am suffering now.

Great staff and care. I had my mother at another facility and transferred her here. They were on top of her care needs.

This place is nasty always smells, can you imagine you ask them for a wash clothes they don’t even have it, I give them a 0 star

My sister is a resident at scepter, she arrived there with a server case of bed sores. However they are no long in that condition thanks to the help of their phenomenal wound care nurse Mr [name removed] and the aides that turn her to prevent pressure..... they say it takes a village well there’s a village at scepter...... thank you guys for a job well done.

If your relative is high functioning and can talk, the staff is great! They really care!...From the Healthcare Providers on down to the Housekeeping, Laundry staff and the Maintenance staff. They kid around with each other and are really happy. They all stop and pause to chat and to say hello to residents. The walls are not perfect and the place is older looking, but the staff is very caring and positive and upbeat. There are fun activities planned too. They really care about the residents. There is laughter in the halls. My brother loves living at Scepter. He has lived there almost a year. They have done a wonderful job placing him with really nice roommates. If you notice a problem, tell them and they will fix it. They accept Medicare and Medicaid. If you want a place that doesn't sweat the small stuff and focuses on the people...come visit! They even have a huge Aviarium with little finches that had babies! It is right next to Briscoe Park in Snellville, so if you wanted to take your relative for a walk or stroll outdoors you can! Just visit and feel the good vibes at Scepter. They serve a variety of good food! I am sure they will update the walls someday... they spent their money on hiring a wonderful loving staff!

Every time we call to check on our mother. They never answer the phone. When they do answer they hang up. They should be treating my mother well and they don’t. This is a terrible facility. My mother can’t stand it. As soon as we can get another place we’re moving her out. Plz feel free to call me for a reference. [removed]. They need to completely restaff. Everyone that works there acts like they hate their job and hate being there. They need to get workers that care about their patients.

Go by visit to see this loving place for yourself. The Rehabilitation Hall E is wonderful! The case worker is taking care to place my brother in a room in the long term care side that will be best for his personality. Amazingly, the residents/patients there like living at Scepter...I asked. The Business office is every efficient. The Admissions process was pain free. [Removed] is part counselor, because he was great at answering all of my concerns and listening to my emotions of having to admit my brother to nursing home level care. The medical staff takes great care of the families too. [Removed] has offered to try different things to help my brother adjust to his new home. Take note of the nice and CHEERFUL Staff that works there. The RN's, CNA's , LPN's and even the Housekeeping staff spread cheery words to the patients as they enter the rooms to do their job. Realize that elderly people in pain are sometimes grumpy, but Scepter's staff does their best to spread joy. They hug, smile and say hello to the patients. My brother is getting 3 types of therapy and has nothing but great things to say about the staff. The ER doctor at Eastside Medical even commented that Scepter was one of the better facilities in the area. They have good food too. My brother has gained weight on his pureed diet. The Medical Director, [Removed] has a gracious bedside manner. It is located right next to Briscoe Park, so if you wanted to take your relative out to hear children's laughter or get sunshine it is very convenient. The library is right next to the park. More importantly, it is 3.5 miles from Eastside Medical in case there is an emergency. The activities coordinators are joyful and plan fun activities for the residents. It was important that I had a place close to my home, so I could visit often. It is also close to his other doctor's offices. Scepter is a great home for my brother.

I agree with all the previous reviews it is a DUMP the rehab was great it is a "bait and switch" they act like they are great until you get to the Long Term care. At the rehab you always have someone cleaning, at the long term care you have to beg for the rooms to be cleaned. Always filthy, when you confront the nurses they act so alarm as if they just see that the rooms are dirty. They just put the food down it does not matter if you can help your self, know one even bother to raise the bed up so the patient can eat.

This place is awfull please do not send your loved one there they are unorganized and do not give anyone the care they deserve . They didn't change my father's undergarment s for 21 hours they forgot to feed him supper they also would not hook up his c pap breathing machine and also forgot to schedule his dialisis oppointment witch lead us to having to take him back to the hospital. Would love to give this place zero Starz

I wrote 2 pages of negative things that I could post about this place but don't want to be sued. All that I will say is that I agree with the previous 2 post 100%. I won't even drive down the street that it's on ever again. I had a nightmare experience with this place. If I could rate less than 1 star I would.

My loved one was there for only a couple of weeks and now [Removed]!! She LITERALLY DIED WHILE A NURSE YELLED AT HER FOR PEEING HER BED BECAUSE THEY REFUSED TO COME HELP HER!! She asked the nurse to lift her head she couldn't breath and then nurse yelled at her no she had to wait till "she cleaned up her mess she made" she died while they were "cleaning her bed up" all while her daughter was on the phone listening to the entire thing ?????? DISGUSTING THEY WILL [Removed] YOUR LOVED ONE

The salesman was amazing and while I knew he was doing a job and selling the place, I was severely disappointed in the facility AFTER my mom was placed here. My mom has required supplemental oxygen 24/7 for the last 4 years. Fifteen minutes after arriving at the facility, she needed to go to the bathroom and couldn't get there because of the short length of the oxygen tubing. So, we called for a nurse. She came in and said "just disconnect it and go to the bathroom"...My mom ended up being wheeled out of there alive, but I should have paid attention to the first red flag. The second day she was there, she was taken to physical therapy, where she was having significant breathing troubles, was dizzy, short of breath, etc. After FIVE minutes, it was realized that the therapist didn't turn her oxygen back on after disconnecting her from the portable oxygen. Incidents like this happened repeatedly. I could go on and on...but, I think you get the point....do not be fooled by an amazing sales staff (who I'm sure have absolutely no idea what happens on the unit floor). Thankfully my mom was coherent while she was there, as she was given incorrect dosages of her meds on numerous occasions, which she refused because she knew what she was supposed to take. I am extremely grateful that they were able to keep my mom alive...but I would definitely NOT recommend this place to anyone and would NOT let my mom return there.

This facility is void of life. My sister-in law was recently there for three weeks. We live out of state. They have no phones for the patient, no pictures on the wall, no visual stimulation and social isolation. We have photos of her when a visitor came and took them. Her glasses were thrown on her face not even on her eyes. Then whenever you call her, they say another patient is using the one wireless phone they have and ask you to call back.the story is repeated each time you call. For starters this is a rehab where patients need encouragement and to know they are loved and being thought about. Secondly, it is unsanitary.while they claim they disinfect phones, I can tell you as a nurse alcohol wipes cannot eradicate C-DIFF for one germ. You must have soap and water. So don't let anyone tell you differently. In three weeks my sister in law has multiple bedsores, venous ulcers, urinary tract infection and fluid in both lungs. My nephew and other sister in law insisted that she be transferred to the hospital and they were angry and treated them poorly. They did thankfully have to transfer to the hospital where she had a bedsore debrided and a procedure to remove the water from her lungs. She is diabetic as well and nobody fed her. They put food but kept her so sedated then she didn't eat. That could have killed her but thankfully did not. This is not a place I would send anyone too. And I will pray for the poor souls who are still there. DISGRACEFUL !!! I've been a nurse thirty years and I have heard and seen a lot of thngs but this is the worst!

The staff seemed very friendly and mom initially seemed to be getting very good care. After a few weeks her cloths started coming up missing and we noticed that she wasn't being changed near as often as she should and she wasn't being cleaned properly [removed] Good thing we visit her often. [removed]. The food is terrible and don't expect prompt care of your loved one unless you are there taking a picture of the Ombudsman poster in front of the staff. [removed]. Don't take your loved ones there if you really care about them.