Savannah Court of Lake Wales

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Pricing at Savannah Court of Lake Wales

Base fees by room type

16 Reviews

• (7)

  A Place For Mom

• (9)

  SeniorAdvisor.com

It has a family feeling, I like that. It is difficult to get in touch with the staff on the weekends. My mom likes the food. The room sizes are good. I like the way it is set up with the outdoor courtyard. I like that when you go into the community it does not feel like a nursing home.

It was very nice. It was a small place which was good. The staff was very good. The rooms were a good size. The food was good. [name removed], the manager up front was a terrific. They have a nice patio out front with seating for the residents

Our mother needed assistance in daily living so we decided to check out SC giving up her home of 20 plus yrs wasn't an easy decision. The facility person for lack of a better word she wasn't the administrator but took care of admitting was so kind and friendly and reassuring that our mother would never have to worry about leaving this would be her forever home , mother was feeling very unsure and insecure having to leave her home . I was trying so hard to make this transition as perfect as possible . Mom moved in and was actually adjusting and starting to get comfortable, Long story short after only 3 months something changed ! The administration said she'd have to move out to another facility farther away or share a room , my mother had never shared a room in her adult life and the sister facility I'd heard wasn't so nice . This was not what we'd agreed plus the cost was shooting up by 600 a month they suggested we pay or have a church pay !!!! No way could we pay this ! I was so upset my mother was distraught along with her physical illnesses just seem to compound it all !!! I was livid ! Who wouldn't have been. That's not all !!!! I get a call from my sister that this [Removed] had called and said all was good mom could stay at the rate we first agreed !!! They'd worked it out !!! So I paid the next months rent !!! Well just a few days later I received a letter saying no go !!!!( they wanted the rent ) I had to find another assisted living i did in Winterhaven, it was nice and the closest they were great However my mother never was comfortable she always had it in her mind she'd be asked to move at any given moment. It breaks my heart to look back on this ordeal !!!! I recieved an apology via fb messenger stating she knew SC was wrong in how they treated our mothers situation but she had to do what they said to do . I've never once received a letter from corporate. The day after I had words with the administrator I go in the office and they are all in shredding papers ! What was done to my mother was horrible and every time I see an article on how wonderful they are I cringe !!!!!!! And it takes me back !!!!! Had they been honest from the start things would have been different. This [Removed] person happened to have a mutual friend that stops by my sisters home , she tells my sister if you knew who I was you'd not let me in your house my sister wasn't familiar with her in person so she blew it off . I'll end this review with if I could do this all over again I'd never have darted in your doors and allowed my sweet mother to be put through that ordeal! I don't have mother anymore so all I can hope is this will help someone else who's trying to find assisted living they can count on ! This is all true not one untrue statement! What a nightmare!!!!