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Sage Hill Maybelle Carter

208 W Due West Ave, Madison, TN 37115

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street view of Sage Hill Maybelle Carter
Monica M - Loved one of resident/client
4.5

We had some little problems at the very beginning but those were worked through. The rooms look a little dated and tired but they are remodeling which is an ongoing process and should be great. I visit my friend here often.... Read more

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About the facility Sage Hill Maybelle Carter

A well-established and trusted independent living, assisted living, and memory care community in Madison, Tennessee.

The lifestyle you’ll discover at Sage Hill Maybelle Carter is a balance between independence and support, between at your service and at your pace. It’s where you’ll feel carefree and cared for. Set on seven beautifully landscaped acres, our residents enjoy a sense of connection, community and friendship, with enrichment and wellness programming, chef-prepared meals and a full calendar of events. We’re just minutes from East Nashville, full of history, restaurants, shopping, arts and entertainment. Every corner features something different with plenty of music, great food, and more.

Sage Hill Maybelle Carter has a storied heritage, with deep connections to the surrounding community and country music history. Set on the former estate of country music legend “Mother” Maybelle Carter, the senior living community was built in her honor by her daughter June Carter, and son-in-law Johnny Cash.

RENOVATIONS UNDERWAY
Through a comprehensive renovation program, an iconic heirloom will be newly reimagined—a place that introduces heritage to thoughtful sophistication, replacing historical with contemporary, well-appointed living spaces. Within purposefully planned environments, the classic is intertwined with the updated, and elegance...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for Sage Hill Maybelle Carter

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sage Hill Maybelle Carter

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Butterfly Garden

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews for Sage Hill Maybelle Carter

3.9

(53 reviews)

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Cleanliness

4.0

Care services

3.8

Staff

4.3

Meals & dining

3.6

Activities

3.8

Value for cost

3.9

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1-20 of 53 reviews
5.0
August 8, 2022
Ruth - Toured community
Verified Review
tour review

Our family had an in person tour and the tour was great but at the time they were going through some construction with remodeling and we just felt that our loved one and her current state would find that to be disruptive


3.0
August 4, 2022
Anonymous - Loved one of resident/client
Verified Review
Deficiencies in memory care unit, with strong staff needing more support

Though the assisted living seemed fine, it was not the best place for memory care and Alzheimer's. There was not enough staff, lack of activities, and their care for incontinence was not good. There were difficulties getting information from the director and the promised medical staff on site every week almost never occurred. Communication was lacking, but in regards to my concerns my loved ones care team were responsive. In the end it was difficult to get full information for her transfer, but we did get it. It could have been better, but we weren't there long-term. The lack of staff was the biggest problem. Her care team were wonderful, sweet, and caring. I never worried about her safety in that way, but I don't think it's as specialized towards Alzheimer's and it needs a greater level of care. I cant speak highly enough about the people and the techs in her unit. They were absolutely wonderful people who did so much, but I don't think the system was setup as well as it could have been. I could see myself wanting to be there for assisted living, but memory care was the problem. It's also important to mention that at the time, she was extremely difficult. She had a lot of aggression problems and it may have been a lot more than what they could deal with, especially without a doctor coming in. For other people it may be a good fit, but for us it was difficult with her advanced Alzheimer's.


4.5
July 21, 2022
Monica M - Loved one of resident/client
Verified Review

We had some little problems at the very beginning but those were worked through. The rooms look a little dated and tired but they are remodeling which is an ongoing process and should be great. I visit my friend here often.


3.0
April 22, 2022
anonymous - Loved one of resident/client
Verified Review
Needs improvement, receptive to feedback

They switched ownership earlier this month so it is hard to tell what is going on. My loved one does not like the food and I do not feel he is receiving the best quality of care. There has been some medication issues and also they are short staffed at the moment and still trying to hire. Overall I feel like they need some improvement.


4.0
November 23, 2021
anonymous - Loved one of resident/client
Verified Review
I would recommend

We chose Maybelle Carter because of the location as well as the value for the money. I also really like the director [name removed]. The apartment sizes are good, the bathroom is perfectly adequate. Sometimes the food is hit or miss from what I have heard. I like the layout of the facility, they have a nice backyard area with a garden and a covered porch where you can sit outside. They do have a lot to offer for the residents. I would recommend to others looking.

Response from Sage Hill Maybelle Carter

November 26, 2021

Hi, we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!


5.0
November 8, 2021
anonymous - Resident/client
Verified Review
I love it. I feel at home here, and I can't say enough good things about it.

I would tell anybody to come and check it out I think anybody would be happy here. I love it. The staff are wonderful, and I love all of them. The food is really good. And I love my 2-bedroom apartment. It's spacious - I have more furniture than I thought I could fit in here, and it doesn't even look cramped.

Response from Sage Hill Maybelle Carter

November 11, 2021

We are so happy to hear of your experience at Maybelle Carter Living! Thank you for your feedback and sharing your experience that we try to create for all who walk in our doors!


4.0
September 15, 2021
anonymous - Loved one of resident/client
Verified Review
Review of Maybelle Carter

It really is a good facility, we are happy with our choice. I think that they could do better with the activities and they could have more outings for the seniors to go on. Overall, I would recommend to others looking.

Response from Sage Hill Maybelle Carter

September 16, 2021

Hi, thank you for your feedback. We greatly appreciate it!


5.0
May 17, 2021
Anonymous - Loved one of resident/client
Verified Review
Personalized Care that Gives Us Peace of Mind

We looked at a lot of different communities, and due to the value, price, staff this stands out on their care. This seemed less of a business feel compared to the others. Anytime we spoke to the staff they seemed to remember everything and seemed to really care. This is still this way, that they remember everything and give personalized attention to the family and residents. We don't have to worry or feel that we have to check up on our loved one due to the care.


5.0
March 12, 2021
JP - Loved one of resident/client
Verified Review
A great place for a loved one

The management is great to work with, and the communication is very good. They are quick to respond. They are open to feedback also. The staff is very friendly and very helpful. I would recommend this community to others.


3.0
February 26, 2021
anonymous - Loved one of resident/client
Verified Review
Overall a good community

We would recommend this community to others


5.0
December 23, 2020
Kay - Loved one of resident/client
Verified Review
Maybelle Carter has given my sister the most joy filled time in the last several decades

This facility has done a great job with their covid plan. The staff is wonderful and the activities director is my sister's favorite staff member. The community has a hairdresser and the value of the facility is good.


1.0
September 10, 2019
anonymous - Toured community

Not what we are looking for


5.0
November 13, 2018
anonymous - Toured community

I made a pop in your I was very impressed with the marketing team member. She provided additional information regarding additional services in addition to the housing need. I definitely enjoyed the tour very nice and clean and friendly professional atmosphere.


0.5
November 11, 2018
Michael Harrison - Loved one of resident/client
MBC Review

This facility did not work out for us. We have transferred to another facility where she is now happy.


2.0
October 3, 2018
anonymous - Loved one of resident/client
Extremely Concerned

I've been told by a resident that the office staff has not accepted rent checks for months. Also, transportation services are curtailed.


0.5
June 14, 2018
Connie M Seal - Loved one of resident/client
Financial Management Poor - Possibly operator about to file bankruptcy

As of today June 14, 2018 a judge has issued a judgement against them for the amount due by Father's estate. If you're in the Nashville area and have a family member or friend looking for a senior living community or memory care please caution them to check into the strength and stability of the operating company... (FYI... they owe us thousands) and as of today May 17, 2018 I have received no response from any of the individuals we have contacted. (The facility, the operator, and the property owners). The property owners told us to continue to put pressure on the Executive Director of Maybelle to get us paid but they are directed by the operator to not respond to us. Additionally the Better Business Bureau has requested a response from them twice with also no response to date and they have told the BBB they will not respond. I am currently preparing documents for general sessions court. Grieving families should not be subjected to such rudeness and bullying. AND NOW MY ORIGINAL April 10, 2018 POSTED REVIEW........ This is strictly related to the Business Office and the Operator of the facility, New Horizons a subsidiary of Eastlake Capital which is located in Dallas, Texas with Andrew White as the President of Eastlake Capital. On February 4, 2018 our family member/resident of Maybelle Carter passed away. The same day we vacated the contracted space and gave formal notice to the facility so that as per our contract we would receive a prorated refund of the prepaid rent. According to the contract we were to receive the refund within two weeks after vacating the space. After three weeks had passed without any communication related to the refund I made an in-person visit to the facility and discovered the paperwork had not been submitted to New Horizons/Eastlake Capital for our refund. The paperwork had been completed that day and was being forwarded to their corporate office. One month after the paperwork was initially submitted the refund still had not arrived, so I called and then paid a visit on-site again. After a lengthy conversation with the on-site management team at Maybelle Carter I was informed that I wasn't the only one not being paid. No refunds were being paid and neither were the facility's vendors, however the employees of Maybelle were still being paid their wages. At this point we decided to attempt contact with Maybelle's corporate office (Eastlake Capital) and discovered that their phone system will not allow phone calls made outside of their facility's network to be completed. Based on this, an official demand for payment letter was sent to all responsible parties including the REIT (real estate investment trust) owner of the property, National Health Investors Inc of Murfreesboro and demand for payment has currently gone unanswered. It has now been 63 days with no refund or communication from Maybelle Carter, New Horizons, Eastlake Capital or National Health Investors Inc. At this point, because of this current financial situation, I'm more concerned with the well being of the residents because it does make me wonder what they're doing without. All that said, I would encourage anyone considering Maybelle as a future home for a loved one... or even a current resident who may run across this comment (unless it gets removed) to question heavily the current financial state of the operator.


3.0
November 21, 2017
anonymous - Toured community

Nice facility;


4.0
August 22, 2017
anonymous - Toured community
Verified Review
Great place for mom

Mom chose Maybelle Carter herself for the community she wanted to live in. It is very homey and inviting with a living room off to the side of the lobby, with a T.V., games, and puzzles for the residents to engage in. There are also a lot of other organized activities that the staff encourages the residents to participate in. I think the food is good, my mom thinks it is sometimes too repetitious. The staff is friendly and caring and attentive to her care needs. Outside there is a patio area where they recently had a BBQ and grilled hamburgers to celebrate the eclipse. The landscaping is very nice and they have a nice garden where vegetables are growing. I would definitely recommend this community to friends and family.


4.0
August 17, 2017
anonymous - Toured community
Verified Review
An older community but nice

We were given a nice tour of this community by the staff and everything was nice and clean and the residents appeared to be enjoying themselves there. We felt that this just was not the best fit for our mother and we were looking for something a little closer to us.


4.5
August 11, 2017
anonymous - Toured community
Verified Review
Pleasant Experience

This was the first step in trying to integrate my mother into a community. Our experience with this community went very well. The staff, and the director were exceptional. The community looked great, everything was very nice, and clean. Unfortunately my mother was not ready to make the move into a facility, but this is a lovely community. I would recommend it to a friend.

Neighborhood around Sage Hill Maybelle Carter

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Frequently Asked Questions about Sage Hill Maybelle Carter

Sage Hill Maybelle Carter offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Sage Hill Maybelle Carter has received an average review rating of 3.9 based on 53 reviews. See all reviews.

Call (615) 868-2290 to reach a resident at Sage Hill Maybelle Carter.

To reach a resident at Sage Hill Maybelle Carter call: (615) 868-2290



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.