Rosewood of the Ohio Valley

The front desk is not always maned and that concerns me. I have also tried to get ahold of the community and have trouble getting a return callback. I would not recommend this community to others until my concerns are addressed.

If your loved one has memory care issues this community will help stabilize and help them thrive. The community is neat and clean and the staff is amazing. I would recommend this community to others based on my experience.

I would want people to know when looking into this facility that they are understaffed and the people that work there are not qualified for the positions that they hold. They have changed management 3 times since my father has been there. I would recommend this facility if you are on a tight budget and you are close enough to keep an eye on your loved one. However, if you can afford a nicer facility with people who are qualified, I would look elsewhere. We have had our ups and downs with Rosewood of the Ohio Valley.

I urge you to rethink your decision to place your loved one at Rosewood. They are understaffed constantly. Management is absent and frankly, they only care about payment. They offer very little in activities. They prefer resident sit in front of their TVs. We had to file police reports because staff had hit my family member. Med techs have been arrested for drug-related charges. The staff would steal soda and snacks. They clean person is good and she kept the place clean.

great place and I would recommend it to a friend.

This facility was very nice. Although the building was old, the inside of the facility was bright and welcoming, and the grounds were well maintained. [Name removed] was pleasant and explained everything in detail. I commend her for her vision and liked the idea that the facility was a family-run endeavor. Unfortunately, for [name removed]'s needs, the bedrooms were too small, she would have to share a bathroom, and the number of personal care residents in the facility was small.

A fantastic facitlity! The staff is extraordinarily attentive and caring, the facility smells and looks great. I would recommend Rosewood of the Ohio Valley to anyone looking for a warm home at the best prices available.

A Place for Mom needs to know that Rosewood of the Ohio Valley, located in McKees Rock, PA is the worse, by far.......... Our family has documented incidents of neglect and injuries. With a heavy heart, I plead family members to stay away from this facility. Promises were never kept and the leadership needs careful critique.

Thank you to the staff at Rosewood . Everyone is so pleasant. Never did I see an employee that seemed bothered by a request. The treatment my aunt received as a resident was always with a smile. The rooms are very updated and clean. I couldn't be more pleased

Both of our parents have been at Rosewood for eight months now. They were previously at a different local assisted living facility. Since at Rosewood, the necessary trips to the hospital have declined dramatically. Why? Rosewood knows how to care for the elderly. Their leadership and staff have significant experience and know how to ensure residents are cared for with a respectful, caring, well trained staff. We would give Rosewood a 10 out of 10. Let’s face it....caring for the elderly is a challenge. Some/many places hire a revolving temp staff. Rosewood carefully selects and hires people that genuinely care. Thank you [names removed] and the great staff at Rosewood. We are so comforted now that our parents are with you.

Both of our parents have been at Rosewood for eight months now. They were previously at a different local assisted living facility. Since at Rosewood, the necessary trips to the hospital have declined dramatically. Why? Rosewood knows how to care for the elderly. Their leadership and staff have significant experience and know how to ensure residents are cared for with a respectful, caring, well trained staff. We would give Rosewood a 10 out of 10. Let’s face it....caring for the elderly is a challenge. Some/many places hire a revolving temp staff. Rosewood carefully selects and hires people that genuinely care. Thank you [Names removed] and the great staff at Rosewood. We are so comforted now that our parents are with you.

When I first went to the location I liked it. It is a little far for me to drive to visit my love one and to be honest the neighborhood is not the greatest. However the staff is competent and knowledgeable. I find it’s a better place because it is a larger facility and it seems that my love on enjoys it there. The staff is communicative as well. If something happens at all they are good in calling me and updating me. I would recommend this location.