Rolling Hills Ranch

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We toured this community and the staff was very friendly. The rooms seemed to not be as finished as the rest of the community and the kitchenettes were very small. unfortunately, it just didn't fit our needs.

Rolling Hills Ranch is community is very clean, and the staff members would be a ten plus, they are amazing. Our loved one there is very happy with the food, and considering what they were up against this past year, the director came up with ways to get activities done whether that was smalls groups in the hallways doing sing-a-longs. Also, the value for cost is pretty good.

Rolling Hills Ranch is amazing! Before Covid, it was like living at a resort. Great food, great staff, games, movies, musical events, a library, you name it. I was there visiting my mother and I have to say, I was a bit jealous. After Covid... well there are no words to express how thankful I am that my mother lives there. The management and staff has gone WAY above and beyond to protect their "family". The effort the team puts in to keep everyone safe and happy is phenomenal. Nobody wants to be sheltered in, but if it has to be done, that's the place to do it. I will never be able to express my full appreciation for all they are doing. They truly are amazing!

[name removed] is the best if it wasnt for her i wouldnt be here-

[name removed] loves her residents and she will go out of her way to help them and their families we are a really lucky bunch to have her in our cornor

Sweet staff. Lovely grounds. Nice apartments. Some residents not following rules on non-smoking and so some areas smelled of smoke. Did not try food and wished we had.

I toured the facility with my dad and we loved it. We were met by the manager and shown around the facility. We sat and had lunch with two of the residents who had great things to say the place. We looked at some other places but were sold on Rolling Hills Ranch. Unfortunately do some health issues for my dad, we were not able to move him in. I would recommend it for anyone that is looking.

My mother lives at Rolling Hills Ranch and loves it. The staff is friendly and goes out of their way to make sure everything is great. I feel very good about having my mom somewhere clean and safe.

My parent has lived at this community for the past couple of years and loves it! The staff goes above and beyond to make sure the residents are well looked after and happy. We toured many communities and this really has that "family" feel. Food is great, many activities offered, and a positive environment.

Seems to offer everything Mom would need. Seems that they keep track of the residents. The tour was giving by [name removed] I liked her presentation and got an overall good feeling about her and the place. The cons: Not as bright and cheery as some of the other places I've seen. I didn't like the balconies in the apartments on the upper floors. Really don't want mom on anything but the 1st floor. There might be an apartment opening in July on 1st floor, courtyard. I won't get on the wait list until I've seen a few more places. Or until the end of this week, whichever comes first. Turns out Mom needed more care than they offered so we ended up not choosing this place.

The company is focused like a laser on their profit margin. They lease apartments in "Independent Living" communities to seniors more in need of "Assisted Living" with the promise that they can hire their own healthcare nurses, (at their own expense), if needed. Holiday Retirement is able to do this because they do not provide any healthcare staff in there Independent Living communities. When you then focus in the cost of rent plus nursing, this puts the senior at more cost per month then moving into an Assisted Living community in the first place. As for the individual communities General Manager's, they are forced to cut cost on meals, services and labor to increase profit in exchange for up to a $30,000 yearly bonus. The residents are living on hot dogs and pasta because of cost cutting measures and Assistant General Managers are being fired and not replaced to keep labor down and increase profits.

On Thanksgiving Day I had a wonderful dinner with this community. Now, 2 weeks later, I took an official tour. On both occasions I felt completely at home. Our guide was so pleasant and well-informed that questions were answered almost before I realized I had some. Residents were happy among themselves, cheerful when encountered in the hallways, and really pleased that I was thinking of coming to reside there. Both meals That I had were delicious with many choices available. Service staff was very efficient. I saw 2 apartments that were one BR but with different floor plans. One of those especially appealed to me. The application process of moving forward was well-explained with the steps and costs specified. If I could rate this with 6 stars, I would do that!

The staff are understanding, friendly and make sure my grandma has everything she needs. The food is good and they have healthy options. She has a nice apartment and the grounds are well maintained. They offer daily activities including outings and card games. I would recommend this community.

Rolling Hills Ranch is a beautiful and well-kept community. The staff is very friendly and helpful if we have any questions or concerns. The food is very good, they offer a wide variety of healthy choices, the meals are well balanced. They do offer activities for the residents, but my wife and I chose this community for the independent aspect and we are enjoying our quiet life and doing what we want to do. The grounds are very nice and well maintained. There are walkways and seating to enjoy all of the greenery and the fresh air. I would definitely recommend Rolling Hills Ranch to others.

My mom is adjusting to this community. She is happy with a good menu of healthy meals that are served.The staff is caring and attentive to her needs. She is getting active with the other residents. We like that she is close to home where it is a close location for her. We would highly recommend this wonderful community for the outstanding care and value.

Not set up to handle changing health needs; splendid trees and plants; nice to be met by a dog; chicken hard-coated and difficult to eat;

I was very impressed with the Rolling Hills Ranch when I toured it. The community was very clean and all of the staff members were very nice. I did not notice anything major that needed improvement while I was there. Ultimately, it came down to my mother choosing another community.

My mother moved here recently and she likes it so far. I really appreciated JD our contact, they were very helpful and answered all of our questions in the beginning. One thing is she is not happy with is the meals. They offer a lot of pastas and breads and these are not diabetic friendly foods. They do have a new cook so hopefully they can offer a diabetic menu soon. We chose Rolling Hills Ranch because it was affordable for what they offered and the lady we spoke with was very nice.

They seem to be a little short staffed. The caregivers there are attentive and helpful. They offer daily activities. The community is clean and well maintained. The food is eatable. The marketing director we met in the beginning was great. They gave us lots of information and answered our questions.

The staff are nice, however they seem to have a problem keeping staff members. The community is clean and they offer a few activities. Mom is not enamored with the food as she says it is bland. The community is tucked out of the way.