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1675 Main Street, Lancaster, MA 01523
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anonymous
-
Family/friend
5.0
Review of River Terrace
I haven't seen anything bad in River Terrace, I have nothing negative to say from what I've seen. Everybody there seemed to be very friendly. My Aunt has been hospice for the last four months, so she's very stubborn and very demanding. I tried to explain to her that she will not get that one-on-one assistance when she is there.
About the facility River Terrace Rehabilitation and Healthcare Center
River Terrace Rehabilitation and Healthcare Center in Lancaster, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at River Terrace Rehabilitation and Healthcare Center
Healthcare Services
- High Acuity Care
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
Meals & Dining
- Room Service
- Meals Provided
- Guest Meals
- Restaurant Style Dining
Room Amenities
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Café or Bistro
Common areas
- Outside Patio
- Indoor Common Areas
- Barber Shop
- Outdoor Common Areas
- Beauty Salon
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- Spanish
Compare
River Terrace Rehabilitation and Healthcare Center
1675 Main Street, Lancaster, MA 01523
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935 John Fitch Highway, Fitchburg, MA 01420
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1.0
Review score
37 reviews
1.0
Review score
37 reviews
5 star
41%
4 star
40%
3 star
8%
2 star
3%
1 star
8%
9.4
Review score
21 reviews
9.4
Review score
21 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
48%
4 star
39%
3 star
3%
2 star
0%
1 star
10%
8.7
Review score
22 reviews
8.7
Review score
22 reviews
5 star
49%
4 star
23%
3 star
5%
2 star
5%
1 star
18%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for River Terrace Rehabilitation and Healthcare Center
Write a review
A Place for Mom has scored River Terrace Rehabilitation and Healthcare Center with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, River Terrace Rehabilitation and Healthcare Center has 37 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
4.1
Staff
1.0
Meals & Dining
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored River Terrace Rehabilitation and Healthcare Center with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, River Terrace Rehabilitation and Healthcare Center has 37 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Cary - Resident/client
Nursing Home
October 10, 2022
Filthy Death Trap
Filthy dirty uncaring facility, inept difficult English speaking staff. Dog food served daily to patients, late distribution of meds. I have reported this hell hole to the appropriate department in Boston State House. They only want money and try to keep you there longer than needed. There are two or three decent women who work there. The Psychologist and director of nursing, the others all stink. The men there like watching women patients when the women are conducting intimate personal tasks. I agreed to stay 3 days, they refused to release me. After 10 miserable and frustrating days I escaped from this dump. They may even be sued for what was the worst experience of my life.
anonymous - Family/friend
Memory Care
April 2, 2020
Review of River Terrace
I haven't seen anything bad in River Terrace, I have nothing negative to say from what I've seen. Everybody there seemed to be very friendly. My Aunt has been hospice for the last four months, so she's very stubborn and very demanding. I tried to explain to her that she will not get that one-on-one assistance when she is there.
anonymous - Family/friend
Memory Care
April 2, 2020
Review of River Terrace
They are pretty quick to come when your press in the button. They make us feel comfortable. I think they could use more help. Sometimes they are short-staffed.
anonymous - Family/friend
Memory Care
April 2, 2020
Review of River Terrace
Overall, it was okay.
anonymous - Family/friend
Memory Care
April 2, 2020
Review of River Terrace
The stay at River Terrace has been okay. I feel as though I am not miserable but I am not thrilled either. I feel like they are not super responsive to my loved one's requests and I wish they could be more attentive then they have been with him. For example, on the first day, I visited and when I walked in he was sitting naked on the bed and need to be cleaned. I found a staff member to let them know what was going on and they said that his nurse had gone on break. We have experienced just a lack of attentiveness throughout the stay.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
I have been very, very satisfied.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
We really enjoyed the stay with River Terrace. We were really happy with the care my loved one received here. I would absolutely recommend them to a friend.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
It is clean, neat, and I am very satisfied!
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
It was good. I had to be proactive to get any information.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
They seem very professional.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
So far it is okay.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
I have nothing but amazing things to say about River Terrace! River Terrace has done more in the past four days than the facility that my mom was in prior did the entire time we were there. Since my mom has arrived she is already sleeping better, you don't even know how great they are.
anonymous - Family/friend
Memory Care
April 1, 2020
Review of River Terrace
Our experience with River Terrace did not go well. We were mostly disappointed in their therapy program. My loved one was supposed to have therapy on a regular basis, this was not the case. In fact, they were coming and going with no schedule whatsoever. They pretty much and they came when they wanted to come.
nama - Family/friend
Memory Care
January 14, 2020
A disaster for caring families.
Is there a Zero number of stars you can leave? My mom was placed there for rehabilitative care after an illness. It was clear after only a day or two that this was not a rehab center as much as it is a nursing home. The majority of patients there are not rehab patients and lie in bed or sit in wheelchair all day. The staff do not care and do not want to make any effort to care for the patients. I was even warned about this fact from their own staff. I'm not even sure where to start but her health was far worse when she left than when after I got her out of there after 2 long weeks, than when she entered. And they do not want you transferring out of there. So this was another obstacle they liked to mess with.
She had developed a minor bed sore from her prior hospitalization. It became a gaping deep wound while there. I had asked for 2 weeks...yes, 2 weeks to have it looked at. Another 'hack' doctor that cared for her while there didn't seem to know how to treat it. She also had a bad cough that went untreated. We found out only 2 days after she left that it was actually pneumonia. Any time I approached someone to discuss my Moms health I was met with opposition. I even had some 'rolling eyes' from staff nembers. They were disrespectful all along about every issue I had, I am releived and I'm so glad we got her out of there and I will never ever recommend this facility to anyone
anonymous - Family/friend
Memory Care
October 29, 2019
Review of River Terrace Rehabilitation and Healthcare Center
They did everything fine, my loved one liked everything but the food. The nurses were very good there. The were very friendly and very nice. Sometime's there were things on the floor.
anonymous - Family/friend
Memory Care
October 29, 2019
Review of River Terrace Rehabilitation and Healthcare Center
It was very clean. I have not been there for too many meals yet but when I was sitting with my loved one while she had her meal I noticed that she ate everything so that looks like a good thing! I'll be called if anything happens and when I am there they have done a good job with the communication as well. The therapy is good too!
anonymous - Family/friend
Memory Care
October 29, 2019
Review of River Terrace Rehabilitation and Healthcare Center
The therapists are good. The food service could be better.
anonymous - Family/friend
Memory Care
August 4, 2019
Review of River Terrace Rehabilitation and Healthcare Center
Everybody is very attentive with my loved one. They all know who he is. When people pass by his room, they always say "hello.". I've been very, very pleased. They are very friendly and courteous. I think it's very clean. The communication is very good!
anonymous - Family/friend
Memory Care
August 4, 2019
Review of River Terrace Rehabilitation and Healthcare Center
I am thoroughly happy with all of the care my loved one had. I think the staffing was awesome and the administration was really good. I was really impressed with the OT and PT and the tall gentlemen was exceptional. All of the staff were good. The RN's and administration was good. The facility is older and it needs some upgrades but it is not dirty. When she saw something she liked on the menu, she would order it.
anonymous - Family/friend
Memory Care
August 4, 2019
Review of River Terrace Rehabilitation and Healthcare Center
My loved one is not happy with the food. The staff are there 24/7 and always coming in and checking on her. They are very personable people with good attitudes. It's clean
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Frequently Asked Questions about River Terrace Rehabilitation and Healthcare Center
A Place for Mom has scored River Terrace Rehabilitation and Healthcare Center 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (978) 365-4537 to reach a resident at River Terrace Rehabilitation and Healthcare Center.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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