Ridgeland Place

I would rate 5 stars for all! What sticks out the most about them is that everyone there truly cares. That is the reason that we chose Ridgeland Place initially over other places that we looked at. I would recommend Ridgeland Place to others looking.

Of the five facilities I looked at before I decided on Ridgeland Place, this was the best value and the facility I was most comfortable with. The staff is great and attentive, and communication is always maintained.

The cleanliness is real good. The food is horrible. The food needs to improve. The people are so nice, and we play games all the time. The value for the money is real good. I picked this community, because I did not like the previous place where I lived. I feel safe here, because it’s enclosed. I would recommend to other families. They go all out for Thanksgiving and Christmas.

Overall a great team that wants the best for the residents. No place is perfect.

We chose Ridgeland Place because it was the best value for the money out of the places that we were looking at. What I liked most was the fact that they also offer memory care meaning that she is able to transition into a higher level of care if she declines. I would absolutely recommend this facility to other families.

All of the above rating questions are the reasons we went with Ridgeland Place. We were overall pleased with our experience there.

Right away we thought Ridgeland Place had a very friendly atmosphere, it is very clean and there are no fowl odors at all. The value for the money is excellent and based on our experience we would recommend this community to other families.

Ridgeland Place is a great place. My father-in-law was there 2 years ago and it felt like coming back home to us (with improvements and updates). Coming out of Covid it's a bit different, but as far as them taking care of the residents, they're fine. We would recommend them!

We did not stay here very long but overall it was a good experience, we may be back in the future.

My mom broke her back in [date removed], which lead to finding out she had cancer, in multiple organs and Ischemic dementia do to a stroke. She needed help. Even though there will never be a replacement for your own home. Ridgeland place became her home. They allow cameras so I see everything. What I see is love, tenderness, and compassion. [name removed] the new administrator has really made some positive changes in care as well. Her open door policy is so helpful. She not only bring a nursing perspective coupled with her degrees and experience in nursing home administration. During her busy day she finds time to visit the residents and even paint their nails . She knows them all personally. Ridgeland place and the care team have become extended family , [names removed] just to name a few .

Overall the staff looks happy. The regular weekly staff is happy, but the weekend staff seems to be new or less skilled. It seems like any issues and breakdowns in communication we've had tend to happen on weekends and holidays. In memory care, the double rooms are not too good. The way they're structured, one person has a room with the bathroom, and the other person has to come into their room to use the bathroom, which causes conflict. We're on a waiting list for a single, which looks much better. I like the person in charge of the activities. She's a great communication contact. And there are a lot of positive people. But we're still adjusting and deciding. It's hard to tell with Covid - many of our issues have been during lockdown periods.

I would recommend this community to others based on our experience. The community is neat and clean and the staff is very friendly. The food could be better and we would like to see that improve.

Our loved one really enjoys the meals they cook for everybody, he talks about them all the time. He is so pleased with everything at the Ridgeland Place, he does not want to be anywhere else. Our loved one is just so ecstatic about being there, he absolutely loves it. The rooms at the community would also be a five out of five.

Not impressed at all. Very overpriced for the services provided. Staff is unfriendly and management never addresses problems. Place is run down, dirty and depressing. Food is not good and activities are nothing residents would enjoy. Housekeeping is extremely minimal. Can’t say anything good about this place.

MY family really enjoyed the tour we had here. [Name removed] has been amazing since the first time I spoke with her on the phone!! She understand our urgency and is working hard to move things along as quickly as possible for us.