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Brookdale Pinehurst

17 Regional Drive, Pinehurst, NC 28374

8.5
Review score
29 reviews
Add review
8.5
Review score
29 reviews
5 star
62%
4 star
14%
3 star
7%
2 star
7%
1 star
10%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Pinehurst
Brookdale Pinehurst
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11 Floor plan available
Brookdale Pinehurst in google map
street view of Brookdale Pinehurst

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Donna M
-
Family/friend
5.0
Clean friendly and great management
Lovely place very clean lots of activities for the residents l, staff is great management is always in the facility to help with your needs. Dining room is beautiful food is good. Other residents are like family to each other. So glad we chose this place for our sister in law.

About the facility
Brookdale Pinehurst

A fulfilling retirement is waiting for you, at Brookdale Pinehurst. Here, Brookdale’s trained team members work with residents directly to help them achieve their goals. Would you or your loved one like assistance with managing medications, walking to activities on-site, bathing, or eating during meals? Rest assured, the team is here to provide you with the right balance of care. The team is also available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system and keypad entries are in use to promote safety for all.

Additionally, residents can look forward to fewer chores like preparing meals, worrying about home maintenance, housekeeping, and transportation. Leave your tedious chores in the past and embrace a future filled with colorful amenities and homey common areas. Socialize in the spacious lobbies with beautiful vaulted ceilings or catch up with friends in the cozy fireside living room or screened lanai. For your convenience, postal services, scenic walking paths, a library, and an arts and crafts studio can be used on-site.

What does your perfect day look or feel like? It's easy to plan your ideal schedule here. Join the community walking club, attend leisurely game and music nights,...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Pinehurst

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Pinehurst

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Compare

Brookdale Pinehurst
Brookdale Pinehurst

17 Regional Drive, Pinehurst, NC 28374

Fox Hollow Senior Living community exterior
Fox Hollow Senior Living

190 Fox Hollow Ct, Pinehurst, NC 28374

St. Joseph of the Pines, a CCRC
St. Joseph of the Pines, a CCRC

105 Gossman Dr, Southern Pines, NC 28387

TerraBella Southern Pines
TerraBella Southern Pines

101 Brucewood Rd, Southern Pines, NC 28387

8.5
Review score
29 reviews
8.5
Review score
29 reviews
5 star
62%
4 star
14%
3 star
7%
2 star
7%
1 star
10%
8.9
Review score
23 reviews
8.9
Review score
23 reviews
5 star
43%
4 star
35%
3 star
9%
2 star
4%
1 star
9%
8.6
Review score
5 reviews
8.6
Review score
5 reviews
5 star
40%
4 star
40%
3 star
20%
2 star
0%
1 star
0%
7.9
Review score
31 reviews
7.9
Review score
31 reviews
5 star
39%
4 star
26%
3 star
26%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Pinehurst

8.5Review score29 reviews
8.5
Review score
29 reviews
5 star
62%
4 star
14%
3 star
7%
2 star
7%
1 star
10%
Brookdale
8.7
Review score26452 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Pinehurst with 8.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Pinehurst has 29 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
4.1
Meals & Dining
3.1
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Brookdale Pinehurst with 8.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Pinehurst has 29 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26452 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Donna M - Family/friend
Assisted Living
January 16, 2024
5.0
Clean friendly and great management
Lovely place very clean lots of activities for the residents l, staff is great management is always in the facility to help with your needs. Dining room is beautiful food is good. Other residents are like family to each other. So glad we chose this place for our sister in law.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Glenda - Family/friend
Memory Care
November 16, 2023
4.0
Verified Review
A positive experience.
For the meals and dining service and activities we cannot evaluate those. Our family really likes the "Home" like appearance, personal - deeply personal care from nurse (director) [name removed] , respectful compassion from [name removed] , openness & daylight bright of facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 17, 2023
1.0
Verified Review
Brookdale Pinehurst Review
It was an awful experience. They did not enough staff, the staff that were there were aggressive and un-managed, the food: worse I had ever seen, they lied to us in the sales process, it is a horrible place unless you do not like your parent or loved one.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Brookdale Pinehurst
July 25, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Cathy E - Family/friend
Assisted Living
July 12, 2023
5.0
Verified Review
Highly recommend Brookdale Pinehurst
5 stars for all!!! I love Brookdale Pinehurst, they take great care of my mom and I would recommend it to anyone... but only the one in North Carolina
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
June 16, 2023
5.0
Verified Review
Tour of Brookdale Pinehurst
We took a tour of Brookdale Pinehurst while searching for an Assisted Living facility for our loved one. This facility was great! The staff and value for cost were great. The cleanliness and friendliness were also great!
Cathy F - Toured community
Assisted Living
September 21, 2022
5.0
Verified Review
Review for Brookdale Pinehurst
It was a nice place, and the residents were interacting very well but the price wasn't within my budget.
Lisa - Family/friend
Assisted Living
August 11, 2022
4.0
Lovely Facility and Staff!
Brookdale Pinehurst is a lovely assisted living facility, and the entire staff has been an absolute pleasure to interact with. As the daughter of two of the residents, I really only know what I hear from my parents, and for the most part, it has been very good. The food continues to be their chief complaint: choices, selections, quantity, temperature, spices, sauces, etc. There needs to be more variety at breakfast and dinner; perhaps spaghetti and meatballs, pizza, hot dogs, etc. would be nice as additional options instead of grilled cheese and chef salad every night. So, other than that, I give Brookdale high marks all the way around!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Value for Cost
3
Frank - Resident/client
Assisted Living
August 11, 2022
4.0
Everything's Great but the Food!
Our only complaint, as you know, is the food. We continue to be disappointed with the options, the selections, and the serving sizes. We would like to have different options for dinner other than the same chef salad and grilled cheese every night. We would like to have pizza, mashed or baked potatoes, spaghetti, hot dogs, roast beef, meatloaf, etc. For breakfast, I can no longer eat scrambled eggs and bacon every morning; it's just not acceptable. I would like pancakes, French toast, waffles, cereal, pastries, etc. I have voiced my concerns and desires several times, but nothing has really changed.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Value for Cost
4
Jeannie - Family/friend
Assisted Living
April 15, 2022
5.0
Verified Review
Family environment
The community is very clean and the staff members are super nice, they really get to know the families and all now know our names. The meals sometimes are little to be desired but we do think the dining service is just fine. We are not sure what different activities they have, but they do a great job coming to get our loved one and accompany him down to the activities. He tends to be forgetful so we really appreciate that. Based on our experience so far we would recommend the community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Valerie - Family/friend
Assisted Living
December 27, 2021
2.0
Let me tell you.....
I chose Brookdale for mom who has some dementia. 3/20-6/21. ~Went thru 2 Adm. Directors & 2 temps in 1 yr. ~Had to pay $[amount removed] for a 24-hr guard to keep Mom in her room for 14 day move in quarantine, I wasn't informed was coming. Statement is never correct. Had to produce cancelled checks, accused of not paying 1 month by corporate, the facility is telling me pay the monthly amount. I paid on time every month! Corporate did find THEIR mistake! ~We said no to covid vaccine. Did sign for the flu vaccine. Gave Mom the covid ANYWAY! ~Mom wears depends. Her garbage smelled of urine. I asked employees to empty more. It wasn't done. Mom & her room smelled of urine. ~ 5 times i couldn't find employees to let me IN/ OUT the locked front door on weekends. No one around. Accidents can happen! ~ $[amount removed] mth for Mom's personal care! ~Moved Mom to a place that has daily garbage and laundry. The personal care $[amount removed] mth Rent is $[amount removed] less. Better care, people around 24hrs. I DID TELL YOU!
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Pinehurst
January 6, 2022
We appreciate you sharing your feedback and are sorry to hear you feel this way. We would like to assure you the health and well-being of our residents is our top priority and are aware our regional management team had been in contact with the family regarding these concerns.
anonymous - Family/friend
Memory Care
August 9, 2021
2.0
Verified Review
Memory care at Brookdale
Hopefully things are getting better over here but we did not have a good experience in the memory care unit. Based on our experience I could not recommend them.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from Brookdale Pinehurst
August 16, 2021
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care for each resident and we hope you will contact our local management team to further discuss any concerns you may have.
anonymous - Toured community
Memory Care
March 16, 2021
5.0
This is the place! Brookdale was warm and inviting. [name removed] was awesome! The entire facility was clean, well planned out, and the decor was beautiful. There are many screened-in porches for residents, an outdoor area for walking, and a couple of activity rooms. One was a mini theatre with a popcorn machine. We're telling Mom this is it! We're sure she'll love it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 8, 2020
0.5
Verified Review
Avoid Brookdale Pinehurst
I wouldn't recommend this community to anyone. My loved one had was to be moved from the regular memory care to another community. I ended up hiring a round the clock caregiver. During that time my loved one may have had three aggression during the month or so they were there. There was a woman who kept walking in to my loved one's room and she even poked me when I visited my loved one. I and a few friends went to move my loved one out of the community. The bathroom and the cabinet under the sink were horrible. It was a disgrace and I feel that they staff just through things under the cabinet so they didn't have to deal with it. The room wasn't vacuumed since I don't know when. For the price I feel it should have been better taking care of. The PA is useless. Most of the staff is nice. I feel the community is understaffed as a whole. It is hard to get a hold of anyone after hours or on the weekends.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
4
Activities
0.5
Kim - Family/friend
Memory Care
November 10, 2018
4.5
Great choice!
Mom is doing real well at Brookdale. I was worried that she might decline since she came from an Independendent Living Facility and moved across the country. She has done very well and flourished. The staff has been wonderful and keeps her involved. She has made friends and we are very happy with our choice of Brookdale!
Cleanliness
3.5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Marianne - Family/friend
Memory Care
December 10, 2016
2.5
Verified Review
I like the place so far, but my mom is NOT happy. She complains all the time. The lady next to her is 101, blasts. Tv. Leaves bathroom smelling. Etc. At least this is what mom is telling me. She is supposed to get a 1 bedroom studio and not share kitchen n bathroom. I'm.not sure what to do. I really thought it would be good for my mom who is 82 and very active.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Memory Care
November 11, 2016
5.0
Verified Review
Dad's Care
My father is doing great with this community. He is active with playing the piano when they have activities. He enjoys Bingo. We are so happy to see a community that is more like a home atmosphere and not a hospital facility for him to call home. We toured another community, but this environment helped us make the decision for him to move this community. Dad is seeming to like the meals. We would highly recommend this for other families and there loved ones for great care and value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cynthia Harris-Smith - Family/friend
Memory Care
August 28, 2016
1.0
Deeply Disappointed
Unfortunately I din't have such a pleasant experience with this company. As I have visited, I notice it doesn't seem as though management is very involved in the community. A few of the residents I have noticed, appear to need more of a skilled facility. It concerns me for several reasons, one I do not feel as thoughyou loved one is getting the proper assistance because of some much time being spent on more advance details conditions, and two they seem to be severely understaffed. As I have spoken to staff in passing, they all seem to be unhappy with the condition same they are forced to work under. I'm just wordering how so many things have gone unnoticed, if I'm able to see them as just a visitor. One other concern that I've mentioned to management before is the smell in the air, it seems to be a moldy odor. I would love to see some changes soon in this community, as the rest of my family is ready to seek other placement.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
March 11, 2016
3.5
Verified Review
A Learning Experience
My father is stable here at Brookdale Pinehurst. So far it has been a good experience. My only thing about this community is that there are add-on's to my father's bill at the end of the month that they don't discuss with you before move in. I would say it is a nice community and has a good staff here. The place looks great and clean. The meals are good and it has been a learning experience for me.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
March 9, 2016
5.0
Verified Review
Nice place
Our experience with Brookdale Pinehurst has been a good one, overall. It's a nice looking place, they've got some fine people working here, and they are taking good care of the residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol Williams - Family/friend
Memory Care
February 10, 2016
5.0
The staff is professional and well trained. Always pleasant and helpful. The number of residents in memory care is small which prevented Daddy from feeling overwhelmed. I visited several places and my sister and brothers agree the right place for him is Brookdale!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 29 reviews

Amenities
at Brookdale Pinehurst

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Meeting Room

Recreational areas

  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Protestant Services
  • Pet-focused Programs
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Live Musical Performances
  • Activities Off-site
  • Yoga / Chair Yoga
  • Catholic Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Reminiscence Programs
  • Karaoke
  • Trivia Games
  • Birthday Parties
  • Cooking Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Devotional Activities On-Site

Neighborhoods
around Brookdale Pinehurst

See what the neighborhood has to offer and what’s nearby:
Brookdale Pinehurst in google map

Frequently Asked Questions
about Brookdale Pinehurst

Brookdale Pinehurst offers Semi-Private, Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Pinehurst 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (910) 235-0700 to reach a resident at Brookdale Pinehurst.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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