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My Mother has lived at Pineview for close to 2 years, and it has been absolutely wonderful for her! The staff truly feel like family, and they do so much more than care for the residents. The people that live there are rarely alone in their rooms, instead they gather together in the main living rooms for crafts, movies, puzzles and music therapy. The facility is immaculate, and the food would rival that of most local restaurants. We couldn't have dreamed of a more perfect place for our Mom. The best part is she really does refer to it as "home", which is such a comfort to us!... Read more
Pineview Cottage in Harbor Springs,, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Pineview Cottage with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Pineview Cottage has 4 reviews with an average "overall experience" of 2.9 out of 5.
My Mother has lived at Pineview for close to 2 years, and it has been absolutely wonderful for her! The staff truly feel like family, and they do so much more than care for the residents. The people that live there are rarely alone in their rooms, instead they gather together in the main living rooms for crafts, movies, puzzles and music therapy. The facility is immaculate, and the food would rival that of most local restaurants. We couldn't have dreamed of a more perfect place for our Mom. The best part is she really does refer to it as "home", which is such a comfort to us!
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I am not impressed by the 'pretty exterior' of this assisted living facility. The exterior facade does not mask the 'ugliness' of the inner dynamics controlled by the owner/operator. It is sad that vulnerable adults are controlled by this place. I hope the state of Michigan does a thorough investigation of this facility and how it operates.
Response from Pineview Cottage
April 19, 2022Please contact our main office with details of your experience. We would like to hear your concerns. 231-412-6069 Thank you
The first impression we had of Pineview Cottage was that it is modern and clean.
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Response from Pineview Cottage
April 20, 2022Thank you
It was my plan when moving my mother into this beautifully bedecked home for the infirm (Pineview Cottage) that one day I would write a glowing review about the care she received. However today, that thought couldn’t be further from the truth. I won’t pretend for a moment that my mother was the easiest patient, but she did suffer from Alzheimer’s coupled with complications from a stroke. The owner, Hilde Bonesteel, claims to have expertise in Alzheimer care but she and her under trained staff were baffled as to how to care for my mother. It wasn’t until mother was actively dying and was under the care of Hospice of Northern Michigan in Pineview Cottage that she received competent, caring and companionate care. Because Pineview Cottage touts itself as assisted living, the licensing isn’t as stringent as it is in “nursing homes”. Believe me when I say that there are plenty of hours in a day when the only care being given is by a CENA or comparable. Take the time to look up the infractions Pineview Cottage has been cited for by the State of Michigan. Unless your loved one is a fully functioning elder with the ability to express him or herself Pineview Cottage should not be a consideration. They are too ill equipped to care for those who can not participate in the caring of themselves.
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Response from Pineview Cottage
April 20, 2022Sorry to hear we did not meet your expectations. Our team did our best to serve your Mother and your family. There are so many details to this review that cannot be presented in this format. If anyone would like to know more details about this review-please feel free to contact Administration @ 231-412-6069. Thank you
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A Place for Mom has scored Pineview Cottage 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (810) 516-8928 to reach a resident at Pineview Cottage.
To reach a resident at Pineview Cottage call: (810) 516-8928
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.