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Phoenix Assisted Care

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201 West High Street, Cary, NC 27513

18 reviews
Add review
5 star
33%
4 star
44%
3 star
11%
2 star
6%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
Phoenix Assisted Care
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anonymous
-
Family/friend
4.0
Clean Place and Caring Staff
We moved my father into Phoenix Assisted Care after having him in another facility that was awful. While Phoenix a little outdated, and it’s not very large or fancy, it is so clean and nicely decorated. The staff is so helpful and attentive, and my father is so much better taken care of he

About the facility
Phoenix Assisted Care

Phoenix Assisted Care in Cary, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Phoenix Assisted Care

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Complimentary Transportation

Common areas

  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Day Trips and Outings
  • Devotional Activities On-Site
  • Activities On-site
  • Activities Off-site

Compare

Phoenix Assisted Care
Phoenix Assisted Care

201 West High Street, Cary, NC 27513

Sunrise of Cary community exterior
Sunrise of Cary

1206 West Chatham Street, Cary, NC 27513

Sunrise of Raleigh
Sunrise of Raleigh

4801 Edwards Mill Road, Raleigh, NC 27612

Waltonwood - Cary outdoor common area
Waltonwood - Cary

750 SE Cary Parkway, Cary, NC 27511

3.8
Review score
18 reviews
3.8
Review score
18 reviews
5 star
33%
4 star
44%
3 star
11%
2 star
6%
1 star
6%
4.4
Review score
50 reviews
4.4
Review score
50 reviews
5 star
54%
4 star
36%
3 star
8%
2 star
2%
1 star
0%
4.0
Review score
64 reviews
4.0
Review score
64 reviews
5 star
45%
4 star
36%
3 star
9%
2 star
2%
1 star
8%
3.8
Review score
41 reviews
3.8
Review score
41 reviews
5 star
52%
4 star
24%
3 star
7%
2 star
2%
1 star
15%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Phoenix Assisted Care

18 reviews
5 star
33%
4 star
44%
3 star
11%
2 star
6%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Phoenix Assisted Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Phoenix Assisted Care has 18 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
Meals & Dining
Activities
3.8
Value for Cost
4.0
A Place for Mom has scored Phoenix Assisted Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Phoenix Assisted Care has 18 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
anonymous - Resident/client
Memory Care
August 24, 2020
3.5
Verified Review
Decent Activities
I would tell them to look around. I am not happy with it. I'm not happy with the food, it's cold a lot of the time and a lot of fried food. I'm not a fan of breaded food either. The activities include: Bingo, community walks and a number of other stuff. There are a number of things they do.
Cleanliness
4
Friendliness
3
Value for Cost
2.5
Care Services
1
Activities
3
anonymous - Toured community
Memory Care
May 30, 2018
4.0
Very good facility, very clean but rooms a little small and somewhat dark. Wonderful staff; very knowledgeable, caring and passionate about their work. Great roster of activities. Location in Cary perfect for us. All inclusive rate is a big plus.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 6, 2017
4.0
Verified Review
Clean Place and Caring Staff
We moved my father into Phoenix Assisted Care after having him in another facility that was awful. While Phoenix a little outdated, and it’s not very large or fancy, it is so clean and nicely decorated. The staff is so helpful and attentive, and my father is so much better taken care of here than where he was. I find that Phoenix Assisted is refreshing because even though it isn’t big or new, the people there still really make an effort to keep the place clean, keep the residents so happy and comfortable, and they really try to make it feel more like home. I would recommend Phoenix to others looking for a more cost effective and truly caring experience for their loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
April 8, 2017
5.0
Clean, caring and affordable. Nothing fancy but checks all the important boxes.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 16, 2017
4.0
Verified Review
My Thought Of The Tour
We liked this community when we visited. They accept motorized wheelchairs and the community seemed clean. The people we met were nice unfortunately they did not have an available apartment when we were ready to make the move.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
February 3, 2017
4.0
Verified Review
A positive experience!
My mother is doing very well at the Phoenix Assisted Care. The place is clean and well maintained. When we first moved in, she was in a shared room but has now moved into a private room. The meals they provide are very good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
February 1, 2017
2.5
Verified Review
Hospital stay!
The people were nice that gave us the tour. The only thing is that it felt like a hospital and looked more industrial. We wanted a home like feel for my parents, but the feel that we got was just the opposite.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Toured community
Memory Care
January 12, 2017
4.5
Verified Review
Everything is going great!!
The staff at this community have been great to my mother. They are very friendly and we have had no problems. I like that the place is close to my home, so I can visit her more often. The meals are good and from what I've seen, they are nutritious and in good portions. My mother is in a semi-private room which she is comfortable in. They have a large variety of activities available at all times.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
November 3, 2016
4.0
Verified Review
Short Stay, But They Provided Good Care to Husband
My husband was at this community for a short time. Even though we had a short experience, it was a good one. He wasn't very fond of the residents, but he enjoyed the staff. He said they provided him with good care. The staff was very friendly and caring. We had a short stay at this community,but my husband was cared for well here.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 3, 2016
4.0
Verified Review
Good Community, Kind Staff
This is a good community, and our tour went very well. The staff was kind and friendly. Everyone we met was very nice and courteous. From what I saw they do a good with cleanliness of the facility. They were very nice to my family and I. Our tour was a good experience.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
October 12, 2016
4.0
Spoke with the activities director as Donna was out helping with people in facilities affected by Hurricane Matthew. Facility is older, but clean. Activities offered are great, as I got a lot of info directly from the activities director. Two levels of care: assisted and memory. Devotional services on site.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Monika Williams - Family/friend
Memory Care
July 29, 2016
5.0
Nice Facility and Friendly Staff
I am very glad my mother in law is at Phoenix the staff is always so friendly and willing to assist. The Director (Donna) has always been pleasant and always available if I need to speak with her even if I just drop in unexpected. My mother in law seems to enjoy the facility and always speaks highly of the staff and food served. I would recommend to anyone inquiring about an Assisted Living facility.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Nadine - Family/friend
Memory Care
June 23, 2016
5.0
A great comfort
I am so happy and comforted knowing that my mom is at Phoenix. The facility is always clean and the staff is extremely professional and caring. Mom is in the Memory Care unit there where she is engaged, clean, fully dressed every day and happy. There are many activities planned for the residences. Donna (Mgr) has done a wonderful job in terms of the overall facility and staff, I am very grateful and would recommend Phoenix for anyone wanting a great elderly care residence.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 7, 2016
5.0
Verified Review
Mom Is In Good Hands
My mother is doing alright at this community. I'am satisfied with everything they have done for us. It is a nice looking community. Her room and the facility is very nice and clean. The staff have been very good, they are very nice and helpful. There activities for the residents to participate in when they are ready. I know she is in good hands. I'am confident about the care she is receiving. This is a community I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 18, 2016
1.0
My mother is a resident here and has been for a few years now. Management has changed and has since gone down the toilet. The facility is never clean, the residents cant eat their meals regularly due to the food being burned, under cooked or just gross, staff has a constant attitude when asked to get my mom ready to go out even when given advanced notice. Also she is not changed regularly and has a rash on her bottom. When I pointed this out to the administrator, she simply shrugged. I had to email CORPORATE for anyone to properly take care of my mother. The building constantly smells like urine and feces. Activities are listed on the calendar but non-existent, upon asking staff they simply shrugged and said that they only did patient care not activities. I definitely do not recommend this facility.
Cleanliness
1
Friendliness
3.5
Value for Cost
4.5
Care Services
2.5
Activities
1
anonymous - Family/friend
Memory Care
January 12, 2016
5.0
Verified Review
Excellent care!
We're very pleased with how things have turned out at Phoenix Assisted Care! It's just been a great fit for my loved one! The facility itself is very clean and well kept, and the care they provide is exceptional. They're very upfront about being a "no frills" facility that focuses on care and comfort, and that is exactly what my loved one needed. She was at a much "fancier" place before this, but never used any of the amenities she was paying for. They don't have a pool or a movie theater here, but what they do have is great care, great food, friendly people, and at a great price.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
November 8, 2015
1.5
Be aware, this place offers NO TV channels to the residents! Not even an antenna to see local channels! Every motel or dump has cable in their rooms, not this place, and what else is most important for someone like the elderly to keep busy with? They must pay for cable, each room! And most everyone can't as no one helps them! Sad sad sad It's a shame!
Cleanliness
3
Friendliness
3
Value for Cost
2.5
Care Services
2
Activities
2.5
A Place For Mom Customer - Toured community
Memory Care
December 23, 2012
3.0
Verified Review
I actually visited this facility when...
I actually visited this facility when we were looking for a place for my mother-in-law. I wasn't terribly impressed as there was a strong odor as soon as I walked in the front door. However, I will visit them again since that was some time ago.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-18 out of 18 reviews

Neighborhoods
around Phoenix Assisted Care

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Frequently Asked Questions
about Phoenix Assisted Care

Phoenix Assisted Care offers Studio and Semi-Private. Learn more.

Call (919) 460-8644 to reach a resident at Phoenix Assisted Care.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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