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4760 Jog Road, Greenacres, FL 33467
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Anonymous
-
Sibling of resident/client
4.0
Review for Cottages at Palm Beach
Please note that they have recently reorganized or sold to new management. Some things have improved, but I still can not get anyone to return a call or address an issue without physically going to the office. After 1 year, I have never received a medical evaluation. Numerous requests have been made.
About the facility Cottages at Palm Beach
Cottages at Palm Beach
Cottages at Palm Beach is a comprehensive memory care community situated in Palm Beach County. This wonderful community is surrounded by Florida’s infamous palm trees and intentionally boasts a nostalgic design that helps residents reminisce within a refreshingly comforting environment. Residents are offered cottage-style living quarters, superior amenities, and person-centered activities to lead healthy and engaging lives.
Situated in close proximity to Palm Beach’s beautiful gardens, golfing ranges, zoo, museums, and of course, beaches, the community’s location enables residents to safely enjoy the city’s attractions during community-planned trips or outings with loved ones. Additionally, residents regularly enjoy on-site happy hours, exercise classes, chef-prepared meals, devotional services, game nights, art classes, movie nights, and more.
Cottages at Palm Beach also provides a 24-hour staff including licensed nurses that supervise individualized care plans. Trained and professional staff offer assistance with daily living activities and services to ease daily life, including housekeeping, laundry, chef-prepared meals, and more. While the team works tirelessly to minimize daily stressors, residents are encouraged to take advantage of cozy lounges and beautiful outdoor areas.
Cottages at Palm Beach is a comprehensive memory care community situated in Palm Beach County. This wonderful community is surrounded by Florida’s infamous palm trees and intentionally boasts a nostalgic design that helps residents reminisce within a refreshingly comforting environment. Residents are offered cottage-style living quarters, superior amenities, and person-centered activities to lead healthy and engaging lives.
Situated in close proximity to Palm Beach’s beautiful gardens, golfing ranges, zoo, museums, and of course, beaches, the community’s location enables residents to safely enjoy the city’s attractions during community-planned trips or outings with loved ones. Additionally, residents regularly enjoy on-site happy hours, exercise classes, chef-prepared meals, devotional services, game nights, art classes, movie nights, and more.
Cottages at Palm Beach also provides a 24-hour staff including licensed nurses that supervise individualized care plans. Trained and professional staff offer assistance with daily living activities and services to ease daily life, including housekeeping, laundry, chef-prepared meals, and more. While the team works tirelessly to minimize daily stressors, residents are encouraged to take advantage of cozy lounges and beautiful outdoor areas.
Senior living options offered
Memory Care
Pricing for Cottages at Palm Beach
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Cottages at Palm Beach
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Cottages at Palm Beach
4760 Jog Road, Greenacres, FL 33467
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8.6
Review score
167 reviews
8.6
Review score
167 reviews
5 star
80%
4 star
10%
3 star
3%
2 star
4%
1 star
3%
9.9
Review score
37 reviews
9.9
Review score
37 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
9.9
Review score
39 reviews
9.9
Review score
39 reviews
5 star
82%
4 star
13%
3 star
5%
2 star
0%
1 star
0%
9.9
Review score
55 reviews
9.9
Review score
55 reviews
5 star
78%
4 star
20%
3 star
0%
2 star
0%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Cottages at Palm Beach
Healthcare Services
- Memory Care
- Medication Management
- Diabetic Care
- Staffing & Ancillary Services
- Incontinence Care
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Low / No Sodium
- No Sugar
- Meals Provided
- Vegetarian
- Kosher
- Professional Chef
- Room Service
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- Outdoor Common Areas
- Beauty Salon
- Indoor Common Areas
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Live Dance or Theater Performances
- Holiday Parties
- Trivia Games
- Educational Speakers / Life Long Learning
- Activities On-site
- Pet-focused Programs
- Birthday Parties
- Day Trips and Outings
- Activities Off-site
- Devotional Activities On-Site
- Live Musical Performances
- Stretching Classes
Reviews
for Cottages at Palm Beach
Write a review
A Place for Mom has scored Cottages at Palm Beach with 8.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Cottages at Palm Beach has 167 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.1
Meals & Dining
3.8
Activities
4.6
Value for Cost
4.7
A Place for Mom has scored Cottages at Palm Beach with 8.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Cottages at Palm Beach has 167 reviews with an average "overall experience" of 4.6 out of 5.
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1-20 of 167 reviews
Anonymous - Family/friend
Memory Care
March 5, 2025
Review for Cottages at Palm Beach
Please note that they have recently reorganized or sold to new management. Some things have improved, but I still can not get anyone to return a call or address an issue without physically going to the office. After 1 year, I have never received a medical evaluation. Numerous requests have been made.
Response from Cottages at Palm Beach
March 11, 2025
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Anonymous - Family/friend
Memory Care
September 30, 2024
My families experience of home away from home.
Mom is very happy at Pacifica Senior Living. She likes her room, the food, the staff and activities. I gave 4 on quality of care because Mom has lymphatic issues with her lower legs and feet and they don't always put the compression socks on. Once this issue is under control I would go to 5 on quality of care. It is very much like home. Each compound contains 2 cottages. The residents are able to move around side in a very nice shady green space or sit outside on the veranda. Each compound is gated with an electronic key pad that only the staff has the number to so there is no need for a resident to have an ankle or wrist monitor. Mom is very happy here and calls it home
Response from Cottages at Palm Beach
October 4, 2024
Thank you Anonymous for your positive recommendation of Pacifica Senior Living Palm Beach! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Anonymous - Family/friend
Memory Care
July 22, 2024
Our families experience
I clean every time I'm there! Everything feels dirty. The friendliness of the staff is between 2/3 (variable, daytime staff is better than nighttime staff. Lots of turnover. Many of staff are hard to understand/communicate with because of language. I provide independent self-pay care for my mother daily outside of their staff as I do not feel like they provide adequate and enough care. Not overly proactive. Overall food has been fine; however, recently ketchup was served as the salad dressing. I would give the activities a zero if this was an option as there are none that I have seen.
Response from Cottages at Palm Beach
August 2, 2024
We appreciate feedback with honesty and take your concerns seriously. We want a comfortable and supportive environment for all residents and apologize if we fell short in meeting those expectations. To address your concerns, we have done the following:
reviewed all cleaning procedures; established a process to improve communications, especially during nighttime shifts; evaluated our Quality of Care and Proactivity; discussed additional training for food service staff; and will expand activities. In future, please reach out the executive director to discuss any specific concerns.
Maria - Family/friend
Memory Care
May 28, 2024
Our Experience
Pacifica Senior Living Palm Beach was fine for my mother in law, because she had dementia and was content to just sit and stare and occasionally talk to someone. The aides were nice to her. She really couldn't participate in the activities and I'm not sure that they had many. I don't know how the other cottages are if you are more mentally with it.
Response from Cottages at Palm Beach
May 30, 2024
Hi Maria, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Anonymous - Family/friend
Memory Care
March 21, 2024
Review for Pacifica Senior Living Palm Beach
Make your own judgement regarding the ratings #.
Response from Cottages at Palm Beach
April 1, 2024
We are always open to constructive critiques, but without specifics, it’s hard to comment. Let’s look at the ratings and this community has received 163 reviews --81% of these reviews have been 5-star ratings for an overall community rating of 8.8.
Rodney K - Family/friend
Memory Care
December 19, 2023
A Great Choice!!!
For 9+ years I was full time caregiver as she progressed through dementia. Married 45 years, I was determined to find "the right fit" fir her as I visited over 10 facilities. They all had curb appeal. but at Pacifica I found a stable, tight knit staff, 7 separate cottages each devoted to memory care, and a unique concern for resident well being. <3
Response from Cottages at Palm Beach
December 20, 2023
Thank you Rodney K for your positive recommendation of Pacifica Senior Living Palm Beach! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Anonymous - Family/friend
Memory Care
October 5, 2023
Recommended
My loved one is currently a resident at Pacifica Senior Living Palm Beach and everything has been great for her at this facility so far! The staff are friendly and professional. The housekeeping is very good. Communication with the family has been very good. The move in process was easy. The meals are very good. The care services and value for cost are great. I would recommend Pacifica Senior Living Palm Beach to others.
Response from Cottages at Palm Beach
October 6, 2023
Thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Palm Beach!
Anonymous - Toured community
Memory Care
August 7, 2023
tour review
Our family had an in person tour experience with Pacifica Senior Living and there was no way our loved one was going there, based on the experience we would not put our dog there
Response from Cottages at Palm Beach
August 30, 2023
Touring senior living communities helps future residents and their families determine if a particular location will work for them. While your review indicates something that you did not like, other people may not feel the same way or have the same reaction. That said, we hope that you and your family find the type of place that works for you.
Anonymous - Family/friend
Memory Care
August 3, 2023
Would recommend for memory care
My mom has been going everyday to see my father. She is always aware of how he is doing. She is always checking up his day to day needs. I would tell others that you need to always communicate with staff and be present to see for yourself. Based off of our experience, I would recommend Pacifica Senior Living Palm Beach to those looking for memory care for a loved one.
Response from Cottages at Palm Beach
August 4, 2023
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Palm Beach.
Hyman - Family/friend
Memory Care
July 18, 2023
Pacifica Palm Beach Review
Minor issues were that they tried to feed a ham sandwich to my Jewish mother and did not know that pork and ham are the same thing.
Also we were billed for medication that we specifically told them her insurance would not cover.
Minimal activities were provided based on the condition that my mom was in.
Everything else was very good.
Response from Cottages at Palm Beach
July 24, 2023
Thank you for providing information that can be used as a teachable moment. We will discuss with our staff.
Kathleen - Family/friend
Memory Care
April 11, 2023
The perfect place for your loved one
Definitely looks like they are taking good care of my love done. She's always clean and seems to be doing well. I would definitely recommend to others. I've visited many facilities over the past year and a half, and Pacifica is leaps and bounds better than any I have seen.
Response from Cottages at Palm Beach
May 8, 2023
Hi Kathleen, thank you for sharing this positive review about your experience with our community!
Here at Pacifica Senior Living Palm Beach, we always strive for top-quality service and are glad we could provide it for you.
anonymous - Family/friend
Memory Care
March 6, 2023
Pacifica Senior Living Palm Beach review
. I have nothing but rave reviews for Pacifica.... They were so kind to me and my mom seems to be settling in and is being well cared for. I'm going to give all 5s because I'm so grateful to everyone there and all the help they were in my time of need.... Kind and compassionate Based on our experience so far we would absolutely recommend this community to other families .
Response from Cottages at Palm Beach
March 15, 2023
Thank you for taking the time to leave this positive review! We value your feedback, and appreciate your kind words about our community.
Anonymous - Family/friend
Memory Care
January 23, 2023
A Nice Place Mom
We picked this community because, it met my loved ones needs, it was a smaller community and had smaller cottages. It was much more reasonably priced than other places.
Response from Cottages at Palm Beach
February 1, 2023
Thank you for leaving this detailed review about your experience with our community! We always strive to provide top-quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach.
Pamela - Family/friend
Memory Care
December 9, 2022
Review for Pacifica Senior Living Palm Beach
They're very nice, and approachable. They were very helpful, after a month or two, and that kind of falls off. When I first got my loved one there, there was a lot of posting on Facebook to help you keep up with things. The last two or three weeks they've been on COVID-19 lockdown. I do believe that my loved one, has settled in there pretty well. I wish that some of the activities, that they were doing early on were still available or that they would keep us up-to-date on some of the activities on the Facebook like they used to do.
Response from Cottages at Palm Beach
December 12, 2022
Thank you for sharing your review. We are happy to hear that you are pleased with our community. Due to the Covid outbreak, we are having to focus on the safety of our residents rather than Facebook posts. As soon as we are able we will be posting to Facebook again, we will but the safety of our staff and residents come first. We appreciate your understanding and would love to see your three-star review raised to a five-star review. Please reach out to Executive Director directly with any questions or comments you may have on your loved one.
anonymous - Family/friend
Memory Care
July 21, 2022
Room for improvement
The place is ok clean. I LOVE the idea that they can go in and outside as they please. I don't like that care is so so, but most places are lacking staff right now. The price is good, but there is no stimulation or activities going on.
Response from Cottages at Palm Beach
July 27, 2022
Thank you for taking the time to let us know how we did. We hope you have a great day!
D. Ellis - Family/friend
Memory Care
June 7, 2022
Very Professional
They're definitely very professional and very helpful. They'll hold your hand if you need it while going through this whole process.
I think they have enough staff for the amount of residents they have. Communication between the community and our family has been good so far. They're going to include me on their weekly email that provides updates on resident and community events. Anytime I've called I've never had an issue getting any requests resolved.
Response from Cottages at Palm Beach
June 10, 2022
Thank you for leaving this detailed review of your experience with our community. We appreciate it and look forward to seeing you again! Take care.
Katie R - Family/friend
Memory Care
April 19, 2022
A five star rating
They were unable to keep my loved one here and it was no fault of there own. I feel like they did everything that they could to try to care for my loved one. My loved one has some behavioral issues from time to time and it can make it hard but they kept him clean and did an amazing job. One of the workers there is hands on with every resident and knows them all by name.
Response from Cottages at Palm Beach
May 17, 2022
We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach! We hope you have a wonderful day.
anonymous - Family/friend
Memory Care
March 31, 2022
A nice community but needs improvements
We do hear a lot of complaints when it comes to the meals. They could also give the residents more things to do throughout the day there is a lot of boredom going on.
Response from Cottages at Palm Beach
April 6, 2022
Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you!
Tracy - Family/friend
Memory Care
February 25, 2022
Feels like home. I would stay there myself!
My dad is not a very outgoing person. He's very choosy about the people he's around. I think in general they do a really good job. I do think the aides need to be trained better. But when they get on and you tell them what needs to be done, they get up and do it immediately. Sometimes they just need a little push, although I think that's happening everywhere now. Even though my dad always has a really good time, he does does still ask to come home sometimes. But then I remind him of what he has there, and he's happy overall. The residents hang out together, do things together, are friendly to one another. Being around other people like that is what keeps him going, and he's doing more now than he has done in a long time. Before selecting Pacifica, I visited quite a few places. Some are more fancy, but none felt as homey as Pacifica Palm Beach.
Response from Cottages at Palm Beach
March 9, 2022
Tracy, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again!
anonymous - Toured community
Memory Care
February 1, 2022
Community Tour
We had a good, positive tour at Pacifica Palm Beach. It was a very nice facility, and was something we were considering. However, it was cost prohibitive for us in terms of the community fee.
Response from Cottages at Palm Beach
February 8, 2022
We appreciate you taking the time to leave us this review of Pacifica Palm Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
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Frequently Asked Questions about Cottages at Palm Beach
Cottages at Palm Beach offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Cottages at Palm Beach 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (561) 434-0434 to reach a resident at Cottages at Palm Beach.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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