Pacifica Senior Living Palm Beach

My loved one is currently a resident at Pacifica Senior Living Palm Beach and everything has been great for her at this facility so far! The staff are friendly and professional. The housekeeping is very good. Communication with the family has been very good. The move in process was easy. The meals are very good. The care services and value for cost are great. I would recommend Pacifica Senior Living Palm Beach to others.

Our family had an in person tour experience with Pacifica Senior Living and there was no way our loved one was going there, based on the experience we would not put our dog there

My mom has been going everyday to see my father. She is always aware of how he is doing. She is always checking up his day to day needs. I would tell others that you need to always communicate with staff and be present to see for yourself. Based off of our experience, I would recommend Pacifica Senior Living Palm Beach to those looking for memory care for a loved one.

Minor issues were that they tried to feed a ham sandwich to my Jewish mother and did not know that pork and ham are the same thing. Also we were billed for medication that we specifically told them her insurance would not cover. Minimal activities were provided based on the condition that my mom was in. Everything else was very good.

Definitely looks like they are taking good care of my love done. She's always clean and seems to be doing well. I would definitely recommend to others. I've visited many facilities over the past year and a half, and Pacifica is leaps and bounds better than any I have seen.

. I have nothing but rave reviews for Pacifica.... They were so kind to me and my mom seems to be settling in and is being well cared for. I'm going to give all 5s because I'm so grateful to everyone there and all the help they were in my time of need.... Kind and compassionate Based on our experience so far we would absolutely recommend this community to other families .

We picked this community because, it met my loved ones needs, it was a smaller community and had smaller cottages. It was much more reasonably priced than other places.

They're very nice, and approachable. They were very helpful, after a month or two, and that kind of falls off. When I first got my loved one there, there was a lot of posting on Facebook to help you keep up with things. The last two or three weeks they've been on COVID-19 lockdown. I do believe that my loved one, has settled in there pretty well. I wish that some of the activities, that they were doing early on were still available or that they would keep us up-to-date on some of the activities on the Facebook like they used to do.

The place is ok clean. I LOVE the idea that they can go in and outside as they please. I don't like that care is so so, but most places are lacking staff right now. The price is good, but there is no stimulation or activities going on.

They're definitely very professional and very helpful. They'll hold your hand if you need it while going through this whole process. I think they have enough staff for the amount of residents they have. Communication between the community and our family has been good so far. They're going to include me on their weekly email that provides updates on resident and community events. Anytime I've called I've never had an issue getting any requests resolved.

They were unable to keep my loved one here and it was no fault of there own. I feel like they did everything that they could to try to care for my loved one. My loved one has some behavioral issues from time to time and it can make it hard but they kept him clean and did an amazing job. One of the workers there is hands on with every resident and knows them all by name.

We do hear a lot of complaints when it comes to the meals. They could also give the residents more things to do throughout the day there is a lot of boredom going on.

My dad is not a very outgoing person. He's very choosy about the people he's around. I think in general they do a really good job. I do think the aides need to be trained better. But when they get on and you tell them what needs to be done, they get up and do it immediately. Sometimes they just need a little push, although I think that's happening everywhere now. Even though my dad always has a really good time, he does does still ask to come home sometimes. But then I remind him of what he has there, and he's happy overall. The residents hang out together, do things together, are friendly to one another. Being around other people like that is what keeps him going, and he's doing more now than he has done in a long time. Before selecting Pacifica, I visited quite a few places. Some are more fancy, but none felt as homey as Pacifica Palm Beach.

We had a good, positive tour at Pacifica Palm Beach. It was a very nice facility, and was something we were considering. However, it was cost prohibitive for us in terms of the community fee.

In making our decision to place our mom in a memory care we toured a lot of communities. Pacifica Palm Beach was so different from everything else we seen. The community is homelike and I love the gated courtyard area where the residents can go outside through out the day. The administration team has been so amazing and helpful throughout the whole process. They make you feel like part of the family.

I have mixed fallings about the community. The nursing care is good, I think the CNA care is fair. My loved one complains about the food. The activities director is very nice and kind. There are bingo, arts and crafts, and more are available for the residents to choose from for activities. The staff encourages resident participation in activities.

My mother has been here for a few months. She seems content, clean, and well fed. I am not happy with the lack of social activities, she is always in the same spot when I visit and there has been no communication from the staff. I started hospice care and those staff are in constant communication with me. But nothing from the community itself, I do not know any of the staff members.

We would not recommend this facility to others if their loved ones need a lot of care. The workers are great there but the administration is horrible.

I do not recommend this community to others. I don't think my father was taken care of like they said they would. The community is very dirty and when we pick up his belongings things were missing also.

My brother has lived at a few different communities over the years. This experience has been our best. When I have any issues or concerns they are always dealt with immediately. The management team are great at communicating with me everything that’s is going on with my brother. I love that there are alternatives to the menu in case he doesn’t want what is served. I love that they include many musical activities as music is my brother’s passion.