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Options For Senior America - Lake County

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707 East 80th Place, Suite 104, Merrillville, IN 46410

31 reviews
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For services offered:
(866) 374-4058
Options For Senior America - Lake County
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Options For Senior America - Lake County
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Donna C
-
Spouse or partner of resident/client
5.0
My Husband’s Aide
My husband’s Aide, [name removed] was terrific with him. He looked forward to seeing her. He often would ask when is she coming? She developed a warm , caring relationship with him. [name removed] followed directions well in the beginning and soon knew exactly what to do. She followed his

About the facility
Options For Senior America - Lake County

Options for Senior America has been a leading home care provider since 1989. Options most recently received the 2016 Best in Home Care award.

As a person responsible for a senior adult, you will find the Options team knowledgeable and resourceful. Together, we successfully resolve hundreds of family needs every year, some of a very complex nature. Once we match up a client with a caregiver, our quality assurance programs are intended to ensure that we are indeed able to bring additional comforts to that client's everyday life.

Options offers a variety of flexible schedules to accommodate whatever schedule best suits each family's needs with programs ranging from 2 to 24 hours per day.

Many of our families inform us of their needs and ask us to select the most suitable caregiver to start. However, if you prefer to have us assist you,we can send one of our home care consultants to the care recipient's home for a 'needs assessment visit' at no charge or obligation to you. Additionally, if you desire ongoing service, we will be happy to arrange for an interview of our caregiver so that you know in advance who the individual is and...

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Senior living options offered

Home Care

Pricing
for Options For Senior America - Lake County

Total costs depend on select services and the level of care needed.
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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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Options For Senior America - Lake County
Options For Senior America - Lake County

707 East 80th Place, Suite 104, Merrillville, IN 46410

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Senior Helpers Chesterton

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Senior Helpers - Crown Point

405 N. Main Street, Suite B, Crown Point, IN 46307

31 reviews
1 review
No reviews
No reviews
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Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

No

Household chores

No

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
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Services
at Options For Senior America - Lake County

Meals & Dining

  • Low / No Sodium
  • No Sugar

Home Care

Caregiver Screening

  • Background Check
  • Driving Record Check
  • Drug Screening
  • Immunization Check
  • Reference Check
  • Sex Offender Check

Caregiver Certifications

  • Certified Nursing Assistant (CNA)
  • Home Health Aide license (HHA)

Reviews

for Options For Senior America - Lake County

Overall Rating
4.8
Cleanliness
4.8
Friendliness
4.9
Care Services
5.0
Staff
5.0
Meals & Dining
4.7
Activities
4.8
Value for Cost
4.8
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Donna C - Family/friend
Home Care
May 15, 2024
5.0
My Husband’s Aide
My husband’s Aide, [name removed] was terrific with him. He looked forward to seeing her. He often would ask when is she coming? She developed a warm , caring relationship with him. [name removed] followed directions well in the beginning and soon knew exactly what to do. She followed his exercise routine with no intervention. The OT and PT explained and demonstrated the therapies. She easily then followed through quickly and consistently. She developed close and caring relationships with the rest of the family. It was easy to leave her with my husband. Several times my husband needed to be placed in short-term rehab. [name removed] happily followed him to the facility and continued with her daily routine services. This consistency helped my husband transition to a new environment. I am thankful for her. [name removed]. was never asked to do laundry but she just started doing it. Gratefully, it quickly became her routine. She and I remain in touch after my husband passed away in January. I highly recommend her services!
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kim D - Family/friend
Home Care
May 12, 2024
5.0
Perfect! Just what we needed.
She has been so helpful with doing house cleaning. She comes in and visits for a few minutes and then gets right to work. My 94 year old Dad has really enjoyed having someone come in to help with house chores.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Linda D - Resident/client
Home Care
May 10, 2024
5.0
A great caregiver
Hello, I was referred by close family friend. It has been my absolute pleasure to have assistance from Senior America - Lake County. I am a 62-year-old woman with upper and lower back problems also sciatica. There are times when I can barely move because of the pain, and many things that I would like to take care of that I cannot. I feel that my caregiver is an answer to prayers. She’s amazing. I have two cats that I cannot change their litter. She feeds them takes care of them. She cooks, shops, cleans and does laundry for me. I know there are many people that can do these things, but she goes above and beyond what she can do. She’s like a daughter to me. She keeps me company and she enjoys listening to me. She makes me laugh and heal emotionally. I love our encouraging talks and I look forward to seeing her daily. It’s a pleasure to have someone who truly cares about you and it’s not just a job.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you for the great review Linda. Many blessings and well wishes to you.
Ashley H - Family/friend
Home Care
May 10, 2024
4.0
Care of my grandpa
Our aid [name removed] was the best. She took very good care of my grandpa. She was compassionate and even though he was stubborn and mean sometimes he loved seeing her. She is a great employee to have for options. You can tell that she cares for her patients and she takes awesome care of their needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 13, 2024
Thank you for your review. I do see you gave us 5 stars on all the subcategories, however you gave 4 stars as an overall rating. I’d love to hear from you on what we could have done better to earn that extra star. Please give me a call at 219-321-9130 or email me at lakecounty@optionscorp.com.
Jeffery J - Resident/client
Home Care
May 10, 2024
5.0
Great service
Our Experience with this company who sent us our assistant has been outstanding. The company’s response to any request has been excellent. We Have Nothing but gratefulness for the help. This company has been a wonderful find, and a fantastic help. Our helper has represented the company fantastically. We are most grateful for this assistance.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you for your awesome feedback, I’m so happy you are pleased with our services. We are honored to be trusted with your care.
Rodney S - Resident/client
Home Care
May 10, 2024
5.0
Brittany is a amazing caregiver
She helps me get dressed and takes me where I needs to go. She helps me understand the doctor when I can’t and goes to the pharmacy for me when I need my medications. She cooks and cleans the whole house for me
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you sir for your feedback, we appreciate the privilege kf being trusted with your care.
Larry S - Resident/client
Home Care
May 10, 2024
5.0
Review
My father had Options for several years and they did an amazing job caring for my father five days a week. The caregivers were awesome. The most recent caregiver named [name removed] was very good with my father and his final days of his life. [name removed] was like Family. Option staff were great with me specially, when my father passed they even came to his celebration of life and was very supportive with me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 13, 2024
It was such a pleasure working with your family. Your dad was so friendly and sweet, everyone really liked working with him. You and your wife did an EXCELLENT job caring for your dad and I pray that brings you peace when remembering him. You are forever a member of the Options family.
Janet L - Family/friend
Home Care
May 6, 2024
5.0
Great group - best caregiver
My mother last years of life were better than I could image due to my Mother’s excellent caregiver, [name removed]. [name removed] made my mother feel safe and loved. My sisters and I were able to relax knowing our mother was in good care.
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you Janet, your mom was a beautiful, vibrant woman and we are so blessed to have had her as part of the Options family.
Tracey B - Resident/client
Home Care
May 6, 2024
5.0
Awesome home care
[name removed] takes care of my dad everyday. She takes care of my dad as if it were her own dad. When I am at work I know my dad is safe. I have zero worry when I am at work. We love [name removed]. [name removed] goes above and beyond to make sure her clients have the best care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you Tracy, we are happy to be able to help you care for your dad and keep him happy and safe at home.
Kim R - Resident/client
Home Care
May 6, 2024
5.0
Everything I needed and more!!
I was a full time caregiver for my 93 year old dad. Other than 2 hours per week for bathing assistance, I had no help. I was completely burned out and exhausted. This agency was referred to me by a cousin who had used the services. I was hesitant, because dad could be difficult to work with. Our aide put me completely at ease, even taking time to sit with us, so that dad would be comfortable with her when left alone. I don’t think I’ve ever met anyone with such a pure and caring heart. She is forever a part of our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carolyn B - Resident/client
Home Care
May 6, 2024
5.0
Great care from wonderful staff
From the day our mother was matched with her caregiver, we received great service. We never could have imagined how helpful this service would be for our family, providing us with the peace of mind that our mother was in such good hands. We felt so fortunate to find this excellent organization and staff and to be provided with such a conscientious and caring person . She truly went above and beyond what we could have expected and made it possible for our mother to stay in her home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you Carolyn for your kind review.
Rachel M - Resident/client
Home Care
May 6, 2024
5.0
Shamona was an amazing help to my uncle. She went above and beyond for him, her help will always be appreciated.
the experience is something I would highly recommend. The service , and people is what makes this such a positive environment. Any questions that I had, I was able to reach out and get an answer right away. I appreciate all the help that was provided to my uncle.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Victoria - Family/friend
Home Care
May 6, 2024
5.0
Best experience
Health care worker Shamona was AMAZING with my Uncle. She's patient and very friendly. My Uncle absolutely loves her and so does our family. We appreciate her and feel like she is part of our family.
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
Response from Options For Senior America - Lake County
May 18, 2024
Thank you Victoria, I agree, Shamona is a very caring and attentive provider and we are blessed to have her as well as to serve your family.
Anthony O - Family/friend
Home Care
May 1, 2024
5.0
Second to none
This company has been a blessing to me. I love the hospitality and the way the staff are concerned about my well being. I would not add or take way from the professionalism. All the staff and [name removed] in particular is one of the best care providers I’ve ever had! I thank you for all you do for my family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Shamona C - Family/friend
Home Care
May 1, 2024
5.0
Beautiful facility
Nice place for your love ones very friendly and welcoming environment e the staff was nice they sit down with you and give you a tour of the facility they're plenty of games and all sorts of activities to keep them busy everything was nice neat and clean no bad smell at all.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gabrielle G - Family/friend
Home Care
May 1, 2024
5.0
absolutely amazing!
[name removed] has cared for my grandfather for 3+ years and she is very much like family at this point. The way she cares for him is so genuine and she makes him feel great about the care she provides. Often times, elders are angry at what they may not be able to do for themselves anymore but Mona has been instrumental in building my grandfather’s confidence back. The service from Options has been invaluable and Mona is an amazing asset to this company. We greatly appreciate the support we received and I highly recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pilar Hupke - Family/friend
Home Care
June 26, 2022
1.0
Unprofessional
Unsatisfied with staff and service
Cleanliness
1
Friendliness
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Options For Senior America - Lake County
April 18, 2024
Hello Mrs. Hupke, I am sorry to hear you were dissatisfied with our services provided to your husband. I do understand that having the right personality for a care provider is as important as the care. Unfortunately we were unable to find staff willing to work in the particular living conditions you have and equally difficult to find staff willing to work in an emotionally unhealthy environment. We did try to communicate this to you in the best way possible but this was not something we could get to change. We only hire staff that are willing to be professional and respectful always and while there are some medical conditions that inhibit the ability for the client to reciprocate, we equally expect our Care Providers to be treated in a respectful and professional manner. We do wish you the best with finding the right fit for your home care needs.
Lloyd Robertson - Toured community
Home Care
October 18, 2019
5.0
Safe and Secure
Options was sent to me by the VA ,not having family close they’ve been a great help . I have meals cooked for me with each visit . Staff cleans my living areas as well as take me out grocery shopping . This company has been a great help .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Options For Senior America - Lake County
October 22, 2019
Thank you sir, we thank you for your service to our country and we look forward to continuing to provide you with great care.
Sheri Ehrhardt - Toured community
Home Care
October 18, 2019
5.0
I will always be thankful for Options
I will always be thankful for Options. When my dad suddenly passed away...my sisters and I tried to pick up the 24hr care my mom needed. With limited vision, diabetes, dementia and frequent falls...she could not be left alone. We heard about Options and they came to meet my mom and us...it was an instant connection. I recently told [name removed] they were "Angels that came to us in one of the darkest times of our lives". These girls took excellent care of mom. They became family...sisters...and daughters to my mom. They brought her to picnics..parties and holidays. She loved all of them. [Names removed] were great to work with and the girls they sent were so loving and caring. [Names removed] were there at the end and you couldn't ask for more devoted "daughters". [Name removed] stayed all night with my mom the last time she was in the hospital. I can't say enough about this Agency. They will always be very special to this family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Options For Senior America - Lake County
October 18, 2019
Hi Sheri, it was an absolute pleasure caring for your mom and your family will forever be part of our Options family.
Carolyn Barker - Toured community
Home Care
October 18, 2019
5.0
Great care and professional and attentive staff and caregivers.
My mother has had caregiving services from Options for Senior Americans for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. She was determined to stay in her own home after turning 90 and no longer being able to drive. But that meant she would be living alone with none of her children living close by. I really didn't think this was a possibility until I heard of Options for Senior America. From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Options For Senior America - Lake County
October 18, 2019
It has been a pleasure caring for your mom. She is such a vibrant woman and we look forward to many years with her.
Viewing 1-20 out of 31 reviews

Frequently Asked Questions
about Options For Senior America - Lake County

A Place for Mom has scored Options For Senior America - Lake County 9.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (219) 321-9130 to reach a resident at Options For Senior America - Lake County.

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