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Options For Senior America - Lake County

707 East 80th Place, Suite 104, Merrillville, IN 46410

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About the agency

Options for Senior America has been a leading home care provider since 1989. Options most recently received the 2016 Best in Home Care award.

As a person responsible for a senior adult, you will find the Options team knowledgeable and resourceful. Together, we successfully resolve hundreds of family needs every year, some of a very complex nature. Once we match up a client with a caregiver, our quality assurance programs are intended to ensure that we are indeed able to bring additional comforts to that client's everyday life.

Options offers a variety of flexible schedules to accommodate whatever schedule best suits each family's needs with programs ranging from 2 to 24 hours per day.

Many of our families inform us of their needs and ask us to select the most suitable caregiver to start. However, if you prefer to have us assist you,we can send one of our home care consultants to the care recipient's home for a 'needs assessment visit' at no charge or obligation to you. Additionally, if you desire ongoing service, we will be happy to arrange for an interview of our caregiver so that you know in advance who the individual is and...

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Options For Senior America - Lake County is a community within Options For Senior America properties. See all Options For Senior America communities.

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Services at Options For Senior America - Lake County

Meals & Dining

Low / No Sodium
No Sugar

Reviews for Options For Senior America - Lake County

5

(14 reviews)

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Cleanliness

5.0

Care services

5.0

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5.0

Value for cost

5.0

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1-14 of 14 reviews
5.0
October 18, 2019
Lloyd Robertson - Toured community
Safe and Secure

Options was sent to me by the VA ,not having family close they’ve been a great help . I have meals cooked for me with each visit . Staff cleans my living areas as well as take me out grocery shopping . This company has been a great help .

Response from Options For Senior America - Lake County

October 22, 2019

Thank you sir, we thank you for your service to our country and we look forward to continuing to provide you with great care.


5.0
October 18, 2019
Sheri Ehrhardt - Toured community
I will always be thankful for Options

I will always be thankful for Options. When my dad suddenly passed away...my sisters and I tried to pick up the 24hr care my mom needed. With limited vision, diabetes, dementia and frequent falls...she could not be left alone. We heard about Options and they came to meet my mom and us...it was an instant connection. I recently told [name removed] they were "Angels that came to us in one of the darkest times of our lives". These girls took excellent care of mom. They became family...sisters...and daughters to my mom. They brought her to picnics..parties and holidays. She loved all of them. [Names removed] were great to work with and the girls they sent were so loving and caring. [Names removed] were there at the end and you couldn't ask for more devoted "daughters". [Name removed] stayed all night with my mom the last time she was in the hospital. I can't say enough about this Agency. They will always be very special to this family.

Response from Options For Senior America - Lake County

October 18, 2019

Hi Sheri, it was an absolute pleasure caring for your mom and your family will forever be part of our Options family.


5.0
October 18, 2019
Carolyn Barker - Toured community
Great care and professional and attentive staff and caregivers.

My mother has had caregiving services from Options for Senior Americans for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. She was determined to stay in her own home after turning 90 and no longer being able to drive. But that meant she would be living alone with none of her children living close by. I really didn't think this was a possibility until I heard of Options for Senior America. From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful.

Response from Options For Senior America - Lake County

October 18, 2019

It has been a pleasure caring for your mom. She is such a vibrant woman and we look forward to many years with her.


5.0
October 18, 2019
Larry Frank - Toured community
Great care

We use options for my father-in-law, who resides in an assisted living facility. Not only are they very caring and attentive, every one of their caregivers has formed a personal bond with him and go above and beyond their duty sending us photos and keeping us involved when we can't be there

Response from Options For Senior America - Lake County

October 18, 2019

Thank you sir for your kind words. We appreciate you entrusting us with the care of your loved one.


4.5
August 1, 2019
Mrs. A. Washington - Toured community
Verified Review
awewsome

After years and years of dealing with various different agencies for my mom and her chronic issues, I came upon [name removed] and her staff. They are polite, efficient, knowledgeable, and empathetic. If you have an urgent care matter, or some questions that needed answering, she would return calls and help to ease our fears. The care provided is phenomenal. If you are in need for a caring caregiver for your love one, consider Options. This place provides full-service and very patient centered. Thank you [name removed] and staff for all that you do. It will never go unrecognized. [name removed]

Response from Options For Senior America - Lake County

October 18, 2019

Thank you for your kind words. We are proud to serve such a fine family.


5.0
February 23, 2019
Barbara krieger - Toured community
The best option

The Options team of Merrillville was so helpful an efficent in helping me get the care I needed. They found me a wonderful lady [Name removed]. She helped make my world a lot brighter an kind. We were able to do so many things I had not done in awhile. [Name removed], [Name removed] an [Name removed] know how to care for and provide a awesome an caring service for those in need. Sincerely, [Name removed]

Response from Options For Senior America - Lake County

October 18, 2019

Thank you so much Barbara. We greatly appreciate your kind words. We look forward to providing you with care for many years to come.


5.0
September 25, 2018
Dwight Miller - Toured community

I am very satisfied with the care I am receiving. [Name removed] is a great caregiver. I any please with her work and companionship with mother.

Response from Options For Senior America - Lake County

October 2, 2018

Hi Mr Miller, thank you for the awesome feedback! Your mother is a beautiful woman and it is truly an honor to care for her.


5.0
August 7, 2018
Robert Popovich - Toured community
Peace of mind care for mom

My 94 year old mother had been very independent until she had a fall. when we needed a caregiver for her ,Bridgette at Options For Senior America , Merrillville came thru for us. Her staff were all professional and made my mom very comfortable with care they provided. I can't thank them enough for setting us at ease , that mom was well taken care of.

Response from Options For Senior America - Lake County

August 23, 2018

Thank you Bob for your feedback. We are grateful to have been entrusting with the care of someone as wonderful as your mom. It has truly been a pleasure and an honor.


5.0
July 17, 2018
Michael Jusko - Toured community
Good work

[Name removed] does a very good job taking care of my house and me. At times she does things that I don't expect her to that makes the area more presentable. Plus she is always in a good mood.

Response from Options For Senior America - Lake County

July 18, 2018

Thank you sir for your feedback. We are pleased to hear that you are happy with the care you are receiving. We hope to continually meet and exceed your expectations. Best Regards-Bridgette Knight, RN-Owner


5.0
January 31, 2018
anonymous - Toured community
Verified Review
Great service

The caregivers that were there for my mom were fantastic. It was important to me that my mom had the same caregivers on a consistent basis. She had 2 that were there daily. They both treated her with dignity and respect. They worked with her and encouraged her to try. The agency was very accommodating, as my schedule would change some times after I had already sent in the hours I would need a caregiver at the house. There was always someone there, on time (5am) and I never worried that I would have to call off work due to someone not showing up. I felt very at ease leaving my mother in their care. I would recommend this agency to anyone.

Response from Options For Senior America - Lake County

July 3, 2018

We are very happy to hear that you were pleased with our care. It was an absolute pleasure caring for your mom.


5.0
January 13, 2018
anonymous - Toured community

We couldn’t be happier with Options for Seniors! The quality of care and the kindness shown to my mother by [Removed] is amazing. She goes above and beyond to take such good care of my mother. She is a truly a blessing to my mom and our family! And we really appreciate [Removed] who are in the office. They both are always ready to answer any questions or help out in any way that they can. Thank you so much for all you do! [Removed]

Response from Options For Senior America - Lake County

January 25, 2018

Hello, thank you for the kind words. I am very happy to hear that we are providing your family with excellent care.


5.0
October 12, 2017
Galen Nickson - Toured community
A company that goes a extra mile for their seniors

I rate Options for senior America Merriville In. 5 stars. I can't say enough great things about my experience with them. The staff was always very professional,caring ,and compassionate. My family felt like they were our extended family ,truly a blessing. My Mothers care and well being was definitely a priority and I thank them for that.

Response from Options For Senior America - Lake County

January 3, 2018

Hi Galen! Thank you so much for the excellent review. It was truly an honor to provide your family with care. We know how important she was to your family and it was a privilege to be entrusted with mom's care. May God continue to be with your family. Please keep in touch always.


5.0
August 28, 2017
Evasmom80 - Toured community
Very helpful during a rough time

We used Options for my 95 year old grandmother with Alzheimer's. We had a hard time accepting that we needed help and my dad was really stressed out. When we met with [Removed], she made us feel so comfortable we knew we were making the right choice. She promised us one consistent care giver and she delivered. Almaz was excellent and clearly loved my grandmother. My grandmother passed but Options was a blessing during her last days. Best decision we could have made.

Response from Options For Senior America - Lake County

January 3, 2018

Thank you Evasmom80 for the excellent review. We strive to provide excellent care at all times and are very pleased to hear that we made this time a little easier for your family.


5.0
April 13, 2017
Fay T - Toured community
Excellent Care

Care givers are excellent. Very dependable and competent.Very personal services. Kind and compassionate ladies. I have not found anything that I have disliked.

Response from Options For Senior America - Lake County

January 3, 2018

Hello Fay, thank you for the kind review. Our goal here at Options is to provide a level of care that is unbeatable. I am very happy to hear that you are pleased with our services, we hope to continue to provide your loved one with the best care around.

Frequently Asked Questions about Options For Senior America - Lake County

Options For Senior America - Lake County has received an average review rating of 5 based on 14 reviews. See all reviews.

Call (219) 321-9130 to reach a resident at Options For Senior America - Lake County.

To reach a resident at Options For Senior America - Lake County call: (219) 321-9130



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.