Options For Senior America - Lake County

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Options was sent to me by the VA ,not having family close they’ve been a great help . I have meals cooked for me with each visit . Staff cleans my living areas as well as take me out grocery shopping . This company has been a great help .

I will always be thankful for Options. When my dad suddenly passed away...my sisters and I tried to pick up the 24hr care my mom needed. With limited vision, diabetes, dementia and frequent falls...she could not be left alone. We heard about Options and they came to meet my mom and us...it was an instant connection. I recently told [name removed] they were "Angels that came to us in one of the darkest times of our lives". These girls took excellent care of mom. They became family...sisters...and daughters to my mom. They brought her to picnics..parties and holidays. She loved all of them. [Names removed] were great to work with and the girls they sent were so loving and caring. [Names removed] were there at the end and you couldn't ask for more devoted "daughters". [Name removed] stayed all night with my mom the last time she was in the hospital. I can't say enough about this Agency. They will always be very special to this family.

My mother has had caregiving services from Options for Senior Americans for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. She was determined to stay in her own home after turning 90 and no longer being able to drive. But that meant she would be living alone with none of her children living close by. I really didn't think this was a possibility until I heard of Options for Senior America. From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful.

We use options for my father-in-law, who resides in an assisted living facility. Not only are they very caring and attentive, every one of their caregivers has formed a personal bond with him and go above and beyond their duty sending us photos and keeping us involved when we can't be there

After years and years of dealing with various different agencies for my mom and her chronic issues, I came upon [name removed] and her staff. They are polite, efficient, knowledgeable, and empathetic. If you have an urgent care matter, or some questions that needed answering, she would return calls and help to ease our fears. The care provided is phenomenal. If you are in need for a caring caregiver for your love one, consider Options. This place provides full-service and very patient centered. Thank you [name removed] and staff for all that you do. It will never go unrecognized. [name removed]

The Options team of Merrillville was so helpful an efficent in helping me get the care I needed. They found me a wonderful lady [Name removed]. She helped make my world a lot brighter an kind. We were able to do so many things I had not done in awhile. [Name removed], [Name removed] an [Name removed] know how to care for and provide a awesome an caring service for those in need. Sincerely, [Name removed]

I am very satisfied with the care I am receiving. [Name removed] is a great caregiver. I any please with her work and companionship with mother.

My 94 year old mother had been very independent until she had a fall. when we needed a caregiver for her ,Bridgette at Options For Senior America , Merrillville came thru for us. Her staff were all professional and made my mom very comfortable with care they provided. I can't thank them enough for setting us at ease , that mom was well taken care of.

[Name removed] does a very good job taking care of my house and me. At times she does things that I don't expect her to that makes the area more presentable. Plus she is always in a good mood.

The caregivers that were there for my mom were fantastic. It was important to me that my mom had the same caregivers on a consistent basis. She had 2 that were there daily. They both treated her with dignity and respect. They worked with her and encouraged her to try. The agency was very accommodating, as my schedule would change some times after I had already sent in the hours I would need a caregiver at the house. There was always someone there, on time (5am) and I never worried that I would have to call off work due to someone not showing up. I felt very at ease leaving my mother in their care. I would recommend this agency to anyone.

We couldn’t be happier with Options for Seniors! The quality of care and the kindness shown to my mother by [Removed] is amazing. She goes above and beyond to take such good care of my mother. She is a truly a blessing to my mom and our family! And we really appreciate [Removed] who are in the office. They both are always ready to answer any questions or help out in any way that they can. Thank you so much for all you do! [Removed]

I rate Options for senior America Merriville In. 5 stars. I can't say enough great things about my experience with them. The staff was always very professional,caring ,and compassionate. My family felt like they were our extended family ,truly a blessing. My Mothers care and well being was definitely a priority and I thank them for that.

We used Options for my 95 year old grandmother with Alzheimer's. We had a hard time accepting that we needed help and my dad was really stressed out. When we met with [Removed], she made us feel so comfortable we knew we were making the right choice. She promised us one consistent care giver and she delivered. Almaz was excellent and clearly loved my grandmother. My grandmother passed but Options was a blessing during her last days. Best decision we could have made.

Care givers are excellent. Very dependable and competent.Very personal services. Kind and compassionate ladies. I have not found anything that I have disliked.