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Options for Senior America Cleveland OH

6611 Rockside Rd. #115, Independence, OH 44131

33 reviews
For services offered:
(866) 374-4058
home-care
Options for Senior America Cleveland OH
Options for Senior America Cleveland OH
22 Photos available

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Beverly B
-
Family/friend
5.0
The best caregiver
We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.

About the facility
Options for Senior America Cleveland OH

Options for Senior America started providing home care services in 1989 to the residents of the Washington, D.C. metropolitan area. What began as a small business has grown into an organization that spans several states along the East Coast of the United States. We’re dedicated to helping seniors with activities of daily living by connecting them with non-medical home care services. Our experienced team of caregivers helps families feel at ease knowing their loved one is in good hands.

Services and Amenities

Caregivers with Options for Senior America assist with various activities of daily living to help your loved one live as independently as possible. Services include light housekeeping (vacuuming, dusting, cleaning the client’s bathroom), kitchen maintenance, cleanup after meals, and other tasks per the client’s request. They can also assist with personal laundry, medication reminders, and meal planning and preparation.

Other services offered:

  • Grocery shopping and running errands
  • Safety supervision
  • Transportation
  • Socialization
  • Cognitive stimulation
  • Help with organization
  • Out-of-town travel assistance
  • Respite care for family caregivers

At Options for Senior America, the safety of your loved one is our top priority. To make sure we have a readily available pool of quality caregivers, we assess all caregiver applicants through a screening process involving a face-to-face interview with a senior staff member....

Read more

Senior living options offered

Home Care

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Options for Senior America Cleveland OH
Options for Senior America Cleveland OH

6611 Rockside Rd. #115, Independence, OH 44131

Harris Homecare, LLC
Harris Homecare, LLC

1013 Rockside Road, Parma, OH 44134

Cornerstone Caregiving - East Cleveland, OH
Cornerstone Caregiving - East Cleveland, OH

11201 Shaker Blvd Ste 202, Cleveland, OH 44104

First Opportunity Home Healthcare, LLC
First Opportunity Home Healthcare, LLC

4678 Birchwood Road, Garfield Heights, OH 44125

Review score not available
8.5
Review score
2 reviews
8.5
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2 reviews
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8.5
Review score
1 review
8.5
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1 review
5 star
100%
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Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Options for Senior America Cleveland OH

Overall Rating
4.5
Cleanliness
4.4
Friendliness
4.4
Care Services
4.4
Staff
5.0
Meals & Dining
Activities
4.4
Value for Cost
4.4
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Beverly B - Family/friend
Home Care
December 23, 2020
5.0
The best caregiver
We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Michael N. - Toured community
Home Care
November 12, 2020
5.0
Consistancy of caregiver
We have had the same caregiver for my mother for the past 4 years and she has been very dependable, reliable, compassionate, with a great attitude, and interacts with my mother very well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jane W. - Toured community
Home Care
October 8, 2019
5.0
Very flexible
Very happy with the services so far delivered. Grateful for the senior advisor who referred me to Options. They came and visited with our family on a Saturday and were very flexible to accommodate our needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A. J. F. - Toured community
Home Care
May 12, 2019
5.0
Very responsive to our needs
Very responsive to our family's needs. They get back to you promptly after-hours. Very pleased with their services.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
April 21, 2019
1.0
since they've lost two managers, it has not been the same
There are some great caregivers within the organization. Unfortunately management changes every 6 months.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Cindt R. - Toured community
Home Care
January 24, 2019
1.5
Unable to provide basic care!
I would never recommend this company. Their caregivers lacked the basic skills needed to take care of elderly people. I was told the co. did very thorough screening of their caregivers but very rarely was that obvious. They did have a few good caregivers but they would then leave the co. I got Options through the veterans because my dad served in WW2. I tried very hard to be switched to another co. but every time they had a new person I was asked to please try them before the veterans would switch.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
A. Taylor - Toured community
Home Care
August 21, 2018
5.0
Very attentive
What I like most about Options is your attentiveness. Thank you. No matter what, you are on it and concerned. [name removed], the caregiver, is great too. Not his fault, just a little more difficult to understand, especially for a 90-year old. But he cares and that's the most important part of the job!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jon D. - Toured community
Home Care
July 19, 2018
5.0
Very good.
[Name removed], the care provider who assists me is very good, and the overall quality of Options services is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Catherine Quinlan - Toured community
Home Care
June 4, 2018
5.0
Very beneficial
Their quality assurance visits are highly beneficial. Strongly recommended!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anne T. - Toured community
Home Care
June 4, 2018
5.0
There is no one more responsive.
The manager at the Independence office, [name removed], cares so much about her staff and the families with caregivers. There is no one more responsive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Colleen P. - Toured community
Home Care
April 24, 2018
5.0
Peace of mind
My mother has used the services of Options for Senior America set us by [name removed], the Community Relations Manager. They had a $50 coupon that we used for a discount for the first bill. We were quite pleased with the service received.Your services were peace of mind for our family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Joanne Walent - Toured community
Home Care
April 12, 2018
5.0
Dependable and pleasant
A Place for Mom gave us a few names of agencies to contact. We chose Options because dependability was important to us and the manager, [name removed], assured me of that. From the very initial contact she was pleasant and reassuring.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Judy Steehler - Toured community
Home Care
April 6, 2018
5.0
Couldn't have been more pleased.
The Area Agency on Aging gave us few names of companies that provide homecare services. We called a few and decided to go with Options because they offered what we were looking for. The manager is a gem. She spent over an hour talking to us. She is very professional and perfectly suited for this job. I couldn't have been more pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
February 1, 2018
2.0
Options was not a good fit for us. We did not like the care-giver they sent nor did we like some of the policies Options had which we were not informed of before hiring them.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Lori Morrison - Toured community
Home Care
September 6, 2017
5.0
Verified Review
The best agency!
A Place For Mom senior advisor gave me names of 3 agencies. I called all of them and chose Options because the Manager Nicole was fabulous! The responsiveness to our needs was quick and thorough. The caregiver [Removed] was professional and her performance was wonderful. Options was THE BEST!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Options for Senior America Cleveland OH
September 20, 2017
Thank you for the 5 STAR review! We work very hard to ensure an excellent level of both customer service and quality care for our clients and care recipients. We're pleased to hear that "Options was THE BEST!" Gestures such as yours, a review, give us both the feedback and assurance that we need to hopefully surpass our family’s expectations. We thank you for allowing us to serve your family.
anonymous - Toured community
Home Care
August 26, 2017
5.0
Verified Review
Good care and service.
We have been happy with this service. The staff were helpful and caring to our needs. They found us someone to help us at home for the care that is needed. The care taker is caring and helps with a lot of needs both personal and she does help with house keeping. I would recommend this service and the care taker for good help and a nice value
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
June 19, 2017
4.0
Verified Review
Good Interview
We had a good interview with this home care agency.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Resident/client
Home Care
June 19, 2017
4.0
Verified Review
Pleased with Home Care
I'am pleased with the services I have received from this home care agency.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
May 22, 2017
4.0
Verified Review
Content with the care!!
My dad has said multiple times that he was content with the care that the caregivers had provided him with at this community. They where helpful to his recovery and maintained professional in there work. They where on time to appointments and made sure to keep in good communication with the family.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
May 2, 2017
4.5
Verified Review
Highly Recommended!
The care that my loved one had received from Options For Senior Care was great! The staff arrived on time and made sure to keep everything clean and sanitary for my loved one. I would highly recommend this service!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-20 out of 33 reviews

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around Options for Senior America Cleveland OH

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Frequently Asked Questions
about Options for Senior America Cleveland OH

Call (216) 861-3700 to reach a resident at Options for Senior America Cleveland OH.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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