We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.... Read more
Options for Senior America started providing home care services in 1989 to the residents of the Washington, D.C. metropolitan area. What began as a small business has grown into an organization that spans several states along the East Coast of the United States. We’re dedicated to helping seniors with activities of daily living by connecting them with non-medical home care services. Our experienced team of caregivers helps families feel at ease knowing their loved one is in good hands.
Caregivers with Options for Senior America assist with various activities of daily living to help your loved one live as independently as possible. Services include light housekeeping (vacuuming, dusting, cleaning the client’s bathroom), kitchen maintenance, cleanup after meals, and other tasks per the client’s request. They can also assist with personal laundry, medication reminders, and meal planning and preparation.
Other services offered:
At Options for Senior America, the safety of your loved one is our top priority. To make sure we have a readily available pool of quality caregivers, we assess all caregiver applicants through a screening process involving a face-to-face interview with a senior staff member....
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Total monthly costs depend on room type, select services, and the level of care needed.
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(33 reviews)
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4.4
We started services with Options a few months ago and the care provider we now have is extraordinary. She is very compassionate, dependable and competent and we are very happy with her work. The corporate staff has also been very helpful in attending to our needs.
We have had the same caregiver for my mother for the past 4 years and she has been very dependable, reliable, compassionate, with a great attitude, and interacts with my mother very well.
Very happy with the services so far delivered. Grateful for the senior advisor who referred me to Options. They came and visited with our family on a Saturday and were very flexible to accommodate our needs.
Very responsive to our family's needs. They get back to you promptly after-hours. Very pleased with their services.
There are some great caregivers within the organization. Unfortunately management changes every 6 months.
I would never recommend this company. Their caregivers lacked the basic skills needed to take care of elderly people. I was told the co. did very thorough screening of their caregivers but very rarely was that obvious. They did have a few good caregivers but they would then leave the co. I got Options through the veterans because my dad served in WW2. I tried very hard to be switched to another co. but every time they had a new person I was asked to please try them before the veterans would switch.
What I like most about Options is your attentiveness. Thank you. No matter what, you are on it and concerned. [name removed], the caregiver, is great too. Not his fault, just a little more difficult to understand, especially for a 90-year old. But he cares and that's the most important part of the job!
[Name removed], the care provider who assists me is very good, and the overall quality of Options services is excellent.
Their quality assurance visits are highly beneficial. Strongly recommended!
The manager at the Independence office, [name removed], cares so much about her staff and the families with caregivers. There is no one more responsive.
My mother has used the services of Options for Senior America set us by [name removed], the Community Relations Manager. They had a $50 coupon that we used for a discount for the first bill. We were quite pleased with the service received.Your services were peace of mind for our family.
A Place for Mom gave us a few names of agencies to contact. We chose Options because dependability was important to us and the manager, [name removed], assured me of that. From the very initial contact she was pleasant and reassuring.
The Area Agency on Aging gave us few names of companies that provide homecare services. We called a few and decided to go with Options because they offered what we were looking for. The manager is a gem. She spent over an hour talking to us. She is very professional and perfectly suited for this job. I couldn't have been more pleased.
Options was not a good fit for us. We did not like the care-giver they sent nor did we like some of the policies Options had which we were not informed of before hiring them.
A Place For Mom senior advisor gave me names of 3 agencies. I called all of them and chose Options because the Manager Nicole was fabulous! The responsiveness to our needs was quick and thorough. The caregiver [Removed] was professional and her performance was wonderful. Options was THE BEST!
Response from Options for Senior America Cleveland OH
September 20, 2017Thank you for the 5 STAR review! We work very hard to ensure an excellent level of both customer service and quality care for our clients and care recipients. We're pleased to hear that "Options was THE BEST!" Gestures such as yours, a review, give us both the feedback and assurance that we need to hopefully surpass our family’s expectations. We thank you for allowing us to serve your family.
We have been happy with this service. The staff were helpful and caring to our needs. They found us someone to help us at home for the care that is needed. The care taker is caring and helps with a lot of needs both personal and she does help with house keeping. I would recommend this service and the care taker for good help and a nice value
We had a good interview with this home care agency.
I'am pleased with the services I have received from this home care agency.
My dad has said multiple times that he was content with the care that the caregivers had provided him with at this community. They where helpful to his recovery and maintained professional in there work. They where on time to appointments and made sure to keep in good communication with the family.
The care that my loved one had received from Options For Senior Care was great! The staff arrived on time and made sure to keep everything clean and sanitary for my loved one. I would highly recommend this service!
Options for Senior America Cleveland OH has received an average review rating of 4.5 based on 33 reviews. See all reviews.
Call (216) 861-3700 to reach a resident at Options for Senior America Cleveland OH.
To reach a resident at Options for Senior America Cleveland OH call: (216) 861-3700
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.