NorthPointe Woods

All but one of the staff have been great. They are all caring and think of the patient. Like all places, sometimes they aren't at full staff but usually get the job done. Housekeeping has been great. Communication with the family is awesome, they get back to you real quick. The meals are getting there.... they have a new chef so it been different but they are trying to make high quality meals. I would definitely recommend this facility to family and friends. It is a self pay facility, so for my loved one who will need to go on Medicaid cannot stay there. But the prices are in line with what is out there and I would say it is a quality place if you have saved for this type of facility. If you have VA benefits it can really help you out.

Out of all other communities we checked out in the Battle Creek area, this community to use was the best for all the amount of services they offer. It does not feel like a nursing home at all, they have game rooms, and a really nice library with open gathering/social rooms. They have all the extra support and services you may need and we would recommend NorthPointe Woods to other families based on the experience we have had.

We love NorhtPointe Woods and so does mom. We initially chose this facility because [name removed[ gave us a thorough 2.5 hour tour. We took mom to lunch after and she wanted to sign up with them right away. We went back to sign the papers and it was a very quick process. The staff and the people who lived here are great, they highly recommended the facility. The maintenance guys especially are wonderful. It is much better than we had expected and we would definitely recommend NorthPointe Woods to others.

This facility is very nice and dad has settled in very well. He's even eating better now that he's here. The staff is very friendly and helpful. I would recommend them to friends and family.

For the price, this community is the best I found in the area. The staff are wonderful to work with, and they care quick to respond to the family's questions and concerns about our loved one. There was one time that I wasn't able to get a hold of my loved one and a staff member was able to check on my loved one, and called me back within a half hour of my initial call.

I would highly recommend the community to others for their loved ones. The staff are amazing to work with. The value of what you are getting for what you pay is great. The apartment, 20 meals a month which is dinner and you can add more if you want, internet, cable, transportation, and activities are included in the monthly fee. The telephone, electricity, gas, housekeeping, laundry, and changing of linens can be added for additional fees. The laundry facilities is on each floor of the building for the residents to use. The apartment does have a full kitchen with full stove and refrigerator in it. Bridge group, entertainment programs, games, and more are some of the activities offered for the residents to choose from. My loved one enjoys the dinners served, and they have a pretty good variety.

Highly recommend the place to anybody, the staff were very easy to work with and very attentive to our father in law and the condition he was in. Money wise and care wise it was probably the best around.

The community has been great to work with and friendly.

I think its a good place

We moved into Independent Living and then my husbands needs increased and then we needed to move to Skilled Care. The food was okay. I was happy with the room sizes. It was big enough for two people. I was happy with the staff.

Very happy living here! Also love that I can have my dog live with me

It has been great having mom at the Oaks. Everyone is friendly and caring and there are so many activities I don’t feel mom will be isolated if I can’t get over to see her for two days. She loves the shopping trips and fell in love with Horrocks while we were out of state. If you ask a question, staff goes out of their way to get an answer if they don’t know the answer right off. Best move mom could have made.

We chose this community for mom because we toured it a liked it. It is what she needed. The caregivers are nice and caring. They keep it clean and kept up. The grounds are well landscaped. The food here is amazing. I would recommend this community to my friends and family.

I am happy with the care that my mom is getting here with the excellent staff . this is a safe and close community for us to visit . She is adjusting to the community . She is offered to activities , but is still not settled in . This is a big change (1)for my mom and she is taking it slow . I would highly recommend this for a great value and excellent care.

We toured this location when we were looking into care options for our loved one. Overall this seemed like a nice place, it was clean, well kept, and the staff were friendly. It was a bit more expensive than similar options we saw in the area, however.