New Perspective Senior Living | Sun Prairie

My mother has had a wonderful experience at New Perspective. After a fall breaking her leg at home she needed a place with rehab and could accommodate her living needs. I am thankful to say that after several months she is ready to go home and travel again. She can't say enough about the staff and residents making many new friends. The therapy was way more beneficial than the other place. She said if she ever needs any care later in life not to look anywhere else, NPSL is where she is going! Thank you [name removed] and ALL the Staff

The community has been wonderful so far, it is always kept very clean and the staff members are so friendly. Our loved one only eats the evening meals and she has been very satisfied. It is taking our loved one awhile to fully adjust so she isn't participate in all the activities but what they have to offer are great. Her speech therapist and occupational therapist are really encouraging her to get out and enjoy the exercise classes, the happy hour and get to know new people.

The community is very open and helpful. It made the transition for my loved one and our family so much easier. I would recommend this community to others based on my experience

Great place, modern, clean. Staff are all friendly and know each resident by name and something about them. While a bit on the higher end for cost, probably worth the staff attentiveness and amenities as well

This facility offers an age in place concept, but independent living residents are just that, independent. The independent living residents receive no help. The first step of assisted living can be purchased at a rate of $1600 or more per month. There are no services available in between at reduced rates. Covid-19 has brought out their true colors. The facility has exceeded and maintained visitor restrictions above and beyond the CDC guidelines for independent seniors. They will not allow a screened and healthy family member with a face covering to enter the facility for minor and quick assistance to an elderly independent resident who is not incapacitated enough to require spending the extra $1600/month fee for baseline services. This base level assisted living is suggested if an inquiry is made to allow help to an independent senior in their facility. They do not care how harmful their draconian rules are, they would prefer to make extra money at the detriment of the resident's financial status. They would not allow an independent senior being picked up by a family member to be taken to the Emergency Room to have assistance getting their belongings together for a hospital stay. They stood by their rules and let a weak, sick elderly woman walk breathless around the facility trying to get help after she was told the family member driving her to the ER was not allowed to help her. An independent resident returning from a hospital stay (non-covid related) in a weakened state, must be dropped off at the front door and left on their own with no assistance to settle back in. When does someone coming home from a hospital stay get treated like that? I would suggest careful analysis before considering this facility for a loved one.

Great staff, clean modern facility, lots of activities. I would have given 5 stars but the food is often over or undercooked (dry pork, carrots that were hardly warm). With that said there are options other than whatever the nightly special is. It’s a really great place overall!

I've been very happy since moving here seven months ago. The staff is friendly and helpful. While management struggles with typical issues trying to hire and maintain above average staff, they do appear committed to providing excellent service with a smile. I'd highly recommend New Perspective Sun Prairie to anyone looking for a supportive home.

We enjoyed this location the best so far and believe it has the best options for my best comparatively. Unfortunately, they do not have availability in the CBRF portion of the facility, and we agreed my dad would not be a suitable candidate for assisted living. We are hoping something opens up here, as we would be inclined to move forward with this facility.

Beautiful, cheerful new-ish (5 years old) facility. Feel very confident moving mom forward with this one.

I toured this facility while looking for a place for my Aunt. The reason why we did not pick this community is that they had a large initial community fee that is nonrefundable. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very nice facility and the staff was friendly too. I would recommend it to other families.

We toured New Perspective while looking for living options for my parents in law. The community is very nice. It’s open, airy, breezy, and full of light. There’s a little courtyard outside, and we really liked the director. My loved ones liked the community immediately, but it was out of our budget, so we did not move in. It’s definitely nice though, if you can afford it.

I’ll start by saying the one positive about this community I’ve seen – the grounds are beautiful. The house is lovely and beautiful inside, everyone SEEMS to be helpful, but in reality they really aren’t. The staff at New Perspective leaves my husband alone a lot and he has dementia. They stand around on their phones, there’s no nurse on staff overnight and there are a lot of caregivers. They’ll go in periodically for activities to get him involved but if he pushes back even a little, they leave him alone and they don’t talk to him. My husband is a veteran and 70% disabled, no one spends any sort of one on one time with him. He’s supposed to be receiving showers regularly and it wasn’t until I helped him take a shower that I saw he wasn’t even on a bathing schedule and hadn’t been since August! If there are other residents who don’t have family to stay on top of the staff, they might be experiencing the same thing. I don’t think they feed the residents enough either. He’s constantly hungry and there’s not enough food it seems for everyone to eat a full meal. They won’t help him change into his pajamas and some nights he’ll wind up sleeping on top of his covers in his day clothes because he can’t get out of them himself. In the morning, they leave the blinds on the windows closed and the lights turned off. There comes a time when the frills and the icing aren’t important anymore and it comes down to how your loved one is being taken care of. My husband is getting weaker because they don’t help him move around or get out enough. I really would not recommend this place to anyone and as soon as possible, I’ll be moving him.

Both of my parents have recently made the move into this community and so far I am pleased with how things are going for them. The staff where helpful with the transition and they have settled into there new living environment. They are enjoying there new apartment and think its the perfect amount of space they needed. They are looking forward to enjoying some of the activities at the activity center with the other residents in the future.

The staff here is wonderful! They work so hard and they are really nice and helpful. I have to give them a lot of credit. No complaints. Love the water therapy. I like the food. They do a great job. It is even getting better. I'm glad I came!

She loves the food and activities. She enjoys the staff. They are friendly.

Would like to have better security at night. Building locks up at 8pm and it is tough to get in after 8pm. Like the activities when I could do them, but health status is changing and participating is harder. The food is good and if there is something that I don't like they fix it or change it for something else. Came here to be close to my children.

I'm happy with everything that people have done for me. I have signed up for all sorts of activities and they have a wheelchair lift on the bus for me! I have made a lot of friends here. I have had a lot of help from the staff here in getting settled and things figured out with my insurance and other things. So glad I am here. Would recommend!

We are very pleased with New Perspective. When we had a family emergency the staff stepped in to help. I had emergency surgery and the staff helped in keeping Norma safe which was my main concern. The staff is very pleasant and helpful when we need it We appreciate the activities and trips

Over all this is a pretty good place, but it is costly. I am in assisted living and my wife is in memory care. I wish it did not not have forced air heating.

I like the trips. There is beer and wine in the bar, but I want Scotch too. I don't like that there were no pets allowed when I moved in and now they do allow pets.