Mountain Creek Retirement Living

From the day we moved in, everything was very comfortable as far as navigating meals, activities, etc. Everyone is friendly and very helpful. And I mean everyone. Our only negative is the lack of the evening meal, but completely understand the circumstances.

Amenities promised at lease were either never allowed or reduced to the point where they were running on a skeleton crew and they closed the dining room permanently for dinner. They did that after I was there only 4 months and never opened it back up... and they blamed it on the government! Management acted unethically and unprofessionally throughout my entire time there. I got to know many residents at Mountain Creek who were complacent about how poorly the management company runs the place, but afraid they would be kicked out if they complained. Sure enough, they kicked me out like a piece of garbage after only 8 months with no reason given, refused to speak to me about it then tried to withhold money from my security deposit for rent that was already paid. As the property is owned by the City of Grand Prairie, I had to reach out to Mayor Jensen to get my full security deposit back.

We've been here 5 months now and are having a good time here!

Overall the community is very nice, they are always doing yard work and keeping the inside of the community cleaned and organized. A vast majority of the staff are extremely friendly. The quality of the food is really good, but due to the staffing shortages the kitchen staff is lacking. They are supposed to have three meals a day in the dining room and right now they are serving breakfast and lunch in Togo boxes and they will have dinner in Togo boxes that you can pick up for lunch. They have movie nights, and bingo.

It's nice and affordable. They provide 3 meals a day included in the rent. They provide activities but my loved one has not participated yet. During covid, he didn't like the meals as they were pre packaged in Styrofoam containers. He was not a fan of that. Now he can order the food from the grill and enjoys it better. This location has 3 floors. They provide transportation to the grocery store, a gym, etc. They do allow pets. Outside, there is a smoking section.

Everything has been a positive experience except for dealing with the accounting department. They are attentive but not thorough with handling finances. They have activities that are very group friendly and inviting.

I feel like I have moved from the out house to the pent house, the Mountain Creek community is beautiful. The people are so friendly, the staff is phenomenal. They have amazing amenities, three great meals a day with options to choose from. They have a piano here which is perfect since i used to play people. I love my apartment, and the maid service and she even helps with my laundry and fold my clothes. The residents even wait in line waiting for me to play the piano. I feel very blessed, i cannot say anything bad about this place. I am happier then i have been in years, i just love it here.

[Name removed] and I moved to Mountain Creek Retirement Living in Grand Prairie from Waco Tx. on [date removed]; We have had 5 years 3 Months of great retirement living! We had shopped around almost a year before deciding on Mt. Creek, which our Daughter [name removed], found for us. There comes a time when one has to make a move for living the remainder of one's life in a pleasing, easy, independent and productive lifestyle. Mountain Creek Retirement Living was the place for us! We started a Bridge Club Group once a week, a 'Veterans meeting one a quarter. Mt. Creek has a Shuffle Board game which we participate in 3 times a week, with a tournament two times a week. There are other activities like Bible Study, Church Service's by the Residents. We have Entertainers come and perform several time a month! Our apartment are well maintained. The Resident has only to place an order for a maintenance problem and it is fixed promptly. Our food is quite good, my wife and I have no complaints. In the Evenings there's Wii Bowling; 42 Domino's; Texas Hold Em' plus table games and Bingo 3 times a week, and Movies on Friday night and Bunco twice a Month!! For those without cars, they make weekly "runs" to Wal-Mart, Kroger's as well Dr. appointments; eating out a couple time a month; and to various entertainment performances. Also 3 times a week to the Fitness Center the Summit. So you can see no one can say there's nothing to do or say "I'm bored!" Another plus we have a well stocked Library here at Mt. Creek. Last but not the least We have the Staff who always have a smile, and are always pleasant, and helping to make our place feel like home. Sincerely, [name removed] and [name removed]

As a rule I love to eat but the quality of food and preparation is really bad. The salad bar is not set up properly with sneeze screen and refrigeration. Very unhealthy.

Extremely clean facility with caring and friendly staff. Most of all, this is a happy place that will set your mind at ease knowing your family is taken care of.

Management does not encourage or enforce that each resident respect each other regardless of real or perceived limitations. Wellness is much more than merely physical health, exercise or nutrition. It is the full integration of states of physical, mental, and spiritual well-being.

I toured this community for my friends respite care. I was really impressed. We would have chose this place but they weren't able to offer support with his food and meds. The staff was very helpful with answering all our questions. But we had to choose another community.

This is a nice community for someone wanted a smaller apartment. The community is very clean and the staff is helpful. They offer meals and activities for the residents. They have some to assist in needs in the community. We needed a large apartment. We would recommend others to see this community for the options that are available

So far my mother seems to be doing well with her move to this community. She likes it, and I'am comfortable with her move here. The community looks nice when I visit. I know she is in good hands, they have a good staff at this community. She is happy, and we have no complaints about this community. Everything has worked out well for us in the community, and I would recommend it.

My friend moved here recently and I think the service is wonderful!She hasn't participated in many activities but they offer many options. She also likes the food. We chose Mountain Creek because we liked the overall feel. The people were very friendly and welcoming.

This is a good place to retire and stay active. The service and the food is good. I can recommend it.

Nice. No full kitchens except in 2 bedrooms and no washer and dryers in apartments. 3 meals a day included. Really nice staff.

I couldn't be more pleased!! I live in Georgia and I am confident that my mother is safe and happy, The staff at Mountain Creek is attentive and caring. It's a wonderful place for retirees to live a full and relaxing life among their peers.