Montage Creek

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

My mother was at Sunrise Creek for the last year of her life. It was terrible. The director was cold and unfeeling, the prices were astronomical, and the services provided were severely lacking. She was in memory care about the last six months before she passed away and I'm so so sorry Montrose didn't have a better place for her to spend her final days. I can't speak to the change to Montage Creek, but it certainly would have to be better than Sunrise Creek was.

Brookdale at first encounter was impressive by all the decor.. Other than that it was very poorly run. The charges were huge and often charged without the services being done. The staff were nice however I saw a lot of standing around visiting with each other. Charged for laying out clothes in the morning but found that many times the clothes worn were dirty. Housekeeping was poor. Finally I had to vacate as toilet seat was dirty and that was the last straw. Beware of the promises and question the charges. I would not recommend this place to anyone.

careful of added charges they don't tell you about.

They suck you in with false discounts and once you are there they stick you will a lot more charges like $839 a month just to dispense pills to my mother! She could do it herself but they won't let her. Also, if you get your own meds from your own pharmacists they charge you money for that. They make you get your meds from who they say so! Obviously they are getting kickbacks from the pharmacy they make you use! Is that even legal???

My mom likes living in a safe place and her room is nice and bright. She has met some interesting people. The meals are like institutional food, she is not too impressed. But we are very happy with the community and we feel good about them. The staff are knowledgeable and paying a lot of attention to her. This community was the winner by location.

This looked like a nice community when I toured it. The only issues I had with with this community were the size of the rooms in the dementia unit and the cost is really high. The rooms reminded me of a college dorm. The staff I met were nice and they offered daily activities.

I like how friendly everyone is here at the Brookdale Sunrise Creek. The place is very clean and they have a good variety of activities. I really like going to bingo nights. The food, on most days, is very good.

So far, we're not terribly impressed. Our mother now needs adult diapers. We are told Brookdale can't provide those; the family will have to do it. Today is a holiday and she feels as though she has a UTI. we are told they can't do anything about it until tomorrow. What do people without families do? Wet their pants and suffer an extra day? We feel like we can't even leave town for the weekend!

Brookdale Sunrise Creek was very good. The value was fine. They did really good all the way around. The staff was wonderful and tried very hard. I would give them a gold star.

They were able to get him in and I thought it was a godsend because we needed someone real fast and they got him in fast and took really good care of him and I have no issues at all with the facility

Pleased so far with staff, seems attentive and feels like a good place for patient. Wish they were a little more technology up to date so that better communication with family. Would like to get an electronic email of monthly activities .

I don't know what to compare it to in terms of value, but I think it's good. I like the fact that I don't have to worry about her. Someone goes in there atleast 10 times a day, she gets three meals a day, someone comes in and cleans. She has a pull cord in case of an emergency. They help in and out of bed during the night. They take her to the grocery store. There is an onsite salon, and they do pedicures. They take her to doctors' appointments. They would actually go with her. It's located ten miles from my house, which is great. The executive director, the lady in marketing, the head nurse, the physical therapist communicate with me extremely well.

At Emeritus at Sunrise Creek, they were all very helpful with my dad. They were very concerned, and really cared. I had no issues at all.

Nice community.She would probably like, but the distance is not doable