Manila Manor I

This place was dark and not particularly inviting. Also when I called to set up the tour initially the person I spoke with had no professionalism on the phone, said that the contact person wasn't there and had NO IDEA when she be back. That makes me really nervous.

The home is run by a phillipino woman and she also staffed it with phillipino women. They are all very nice but my concern is that they are very small and I worry they won't be able to counter balance my mom falling. Other than that, my mom is always clean, smiling and well fed when I visit. They serve home cooked meals. She is no longer walking and I'm not sure if that has to do with the move or her health. I like that the owner, [Removed], is very involved in changes and keeps me updated.

I was not impressed with what I had seen at this house during our tour. I understand that every client is different and some may need more attention then others but there should never be anyone getting ignored. When I was visiting there was a resident who would constantly call for help from the staff while he was in the bath for assistance and nobody came to help him the entire time I was there and that did not sit very well with me.