Laurel Glen at Carrollton Assisted Living

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would recommend the community to others for their loved ones. There is no other community I would recommend currently. The community is secure and your must be let into or out of the community by a staff member. The staff is very nice, considerate, and helpful.

Loved the location. The staff and residents we met were all friendly and this would be a great community to live in. The menu and the activity calendar are varied and perfect for seniors. The independent living accommodations are a bit dated and may be for more active seniors as there are no benches in the showers and the doorways are narrow. Another negative for my parents is the walk from the apartment to the community areas for dining, activities, etc. as they are in a separate building.

We toured this community and it was a very nice facility. The tour was really good but they did not have the type of memory care that our loved ones needed so the community didn't fit our needs.

We have no complaints when it comes to how clean the community is, and the staff members are friendly. For the most part we thought they had good food, and thought they offered a good amount of activities. The value is reasonable. The lady who runs the memory care unit is wonderful, always ready for whatever questions we have and very attentive.

The community is good. You will need to keep in mind that they need more nurses on staff.

I would encourage others who are looking into Cottage Landing to visually see the actual apartment that they will be renting and that they go over it with someone in management to point out the things that are not acceptable and have it in writing. The things that are given to them information wise prior to moving in need to be discussed and carried out. We were told we had a choice between laminate flooring and carpet, we went with laminate and it is a cheap vinyl rug. There were quite a few discrepancies. We pay for 3 meals per day, we have a weekly menu on a 5-6 week rotation. We average being able to eat 2 meals a week off that schedule. They were not prepared for us. It has not been a very positive experience

As far as I know, the community is usually clean. All the staff pitches in, no one has ever said, "no that's not my job". The executive director was there during Thanksgiving helping and if we call and ask a question, someone will get you an answer without any complaints or push-back. My dad does have some memory issues and sometimes has indicated previously that it does take a minute for the staff to respond to his alert button. They do offer activities like bingo available for the residents to participate in, although my father doesn't always engage because of his own personal situation. We do feel Cottage Landing is mostly a good value for the price. We have been very happy with them so far and feel my father is in the best place he can be.

My parents resided at Cottage Landing for a number of years. They started out in a large 1 room until a 1 bedroom, living room kitchen was available. Following my Father’s death, my Mom moved into a 1 room w/bath. Later, she moved in with another Senior, thinking they would enjoy each other’s company. Overall, the experience was a good one. They accommodated my out of the box ideas, like a surprise anniversary dinner for them in a private space, with a personal chef, and dinner entertainment by a violinist and vocalist. And, the time my Mom wanted my 11 year old grandson, who toured with the Atlanta Boy Choir, to give a vocal concert for residents. I hired a professional piano accompanist and the concert was enjoyed by all. And, the times my Mom wanted to have a yard sale...whew, but, again, the staff was more than willing to assist. I was routinely contacted any time one of them fell, or had to go to the ER. The medical personnel was terrific. They took such good care of my parents, including mtgs. to keep me updated on changes to their health. When I moved out of state, I was unable to visit as frequently, and they were even more diligent in keeping me informed. Had I thought about moving Mom closer to me? Yes, but due to her declining health, we were advised not to make a change in her residence. As in all facilities, such as these, there were occasional problems, but that was to be expected. The worst for us was my Mom’s wedding ring being lost. Broke my heart, but I don’t believe Mom was too distressed by it, as she had already entered the dementia stage. Would I recommend this Assisted Living facility to others? Yes, I would and have!

Dirty carpet. Smelly. Rooms looked really dated. In the halls the lighting was poor. Only had 2 one bedroom apartments so it could be a long time before one becomes available. Large private and semi-private rooms do not have kitchenettes and refrigerator or microwave is not provided in these rooms. Complementary cookies were excellent though.

My parennts loved the place. My mom keeps talking about how friendly the people was. [Name removed] invited us to the ice cream social tomorrow. [Name removed] was very knowledgeable.

I toured this facility when I was trying to find a place for my mother-in-law and it was the nicest place I’ve gone. They have a lot of activities, and I don’t know all of them, but I do know they have bingo every evening at 6. There’s a whole list of things to do and I know that I, personally, wouldn’t mind living there. My interaction with the staff was limited but they seemed easy to talk to. [Removed], the lady that gave me the tour, was just learning everything when I met her so I think she has a little bit to go. The place is very clean, there’s a big porch with rockers outside, and it’s really the best I’ve seen. It wasn’t dark and didn’t smell musty; it had a good fresh air smell inside.

This is a great community if you are still independent or need some assistance. My mom has lived here for nearly 2 years, but she needs to be in a smaller setting with more of a one-on-one setting. They offer a lot of amenities for their residents and I would suggest scheduling a tour of this community. I have found a smaller residential home that is a better fit for my mom.

My father chose this to be his preferred independent living option. The folks were friendly and the facility looked great. He like the one bedroom apartments.

The staff here are really outstanding people. This is a way better place for mom then where she was. The staff take the time with mom and see how things are. They are very understanding as well. The food is very good and I love it as well. They have the best memory care department I have ever seen. I am very excited for mom.

When my mother's health and emotional well being began to deteriorate my family and I began the overwhelming process of finding her a new "home".We were all very dedicated to our loving mom and after visiting a few places where my sister and I shed tears we came upon Cottage Landing in Carrollton, Ga. As soon as we pulled into the drive and got out of our cars my sister and I looked at each other and said together, "This is it." The feeling we both got was that of a home away from home. From the first day my mom was there the staff fell in love with her and went out of their way to get to know her. They made her instantly feel welcome and that alleviated fear of the unknown not only for her but for my whole family. She passed away after only four months there and we all agree we wish she would have been able to spend more time there with such loving, caring staff.

I went in for a tour when searching for an apartment for my father. We were left standing in the entry (we had an appointment) for 15 minutes or so. A woman then arrived to speak to us but was totally disorganized and seemingly uninformed about the facilities. One iof the tenants sat in a television area alone with no one even speaking to her as we waited and wondered into the hall way. We did not complete the tour and left.

Cottage Landing was a really new modern place. The common areas of the community were kept up nicely but the rooms lacked cleaning. The rooms needed attention to the dust, cobwebs, and floors. The community boasts a very nice open environment. The staff that offered the tour were very knowledgeable but they were not professionally or appropriately dressed for the community.

My parents seem to have adjusted well to this community, they are enjoying themselves. It is a nice looking community, they keep their room and the community very well maintained. They have gotten involved in the community, they are trying some of the activities they offer. They are satisfied with the food, they do serve well balanced meals. I know they are receiving great care and is safe. This is a community I would recommend.

I feel this is a good community for someone that don't require a lot of care. My husband is doing pretty well here he is still adjusting to community. This is a nice community it looks very pretty very clean and the way the rooms are set up all the doors opens to the common area. My only issue has been with laundry service I had found my husband laundry not done many times.The staff is good I just don't think they are qualified to care for Alzheimer's patients but, they do have a great activities director. The food is good they serve a well balanced meal. This is a pretty nice community.

I chose this place. It was very nice and everyone was friendly. The rooms were built around a LARGE area where everyone communes and does not feel alone. MY drawback is that he is very combative when you change him and he roams at night. They became very exasparated with him and mentioned I might want to look somewhere else. Since then it has become better but I need to look at other places if they decide not to keep him. I also do not think that the aids there have had enough training to cope with the more difficult patients