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1290 Santa Rosa Drive, Chula Vista, CA 91913
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Christy
-
Family/friend
4.0
welcoming community
The staff is very nice and made my dad feel very welcome. It took a week or two to get everything set up and the staff was very receptive to his/my needs and questions. The facility is absolutely beautiful.
About the facility Ivy Park at Otay Ranch
Ivy Park at Otay Ranch is a senior living community convenient to popular casual dining and shopping centers. The property offers beautiful spaces, indoors and out, to gather with friends and family. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is designed to be a vibrant, joyful, and purposeful place to live. Our team is always coming up with new activities...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Ivy Park at Otay Ranch
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ivy Park at Otay Ranch
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Compare
Ivy Park at Otay Ranch
1290 Santa Rosa Drive, Chula Vista, CA 91913
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2211 Massachusetts Avenue, Lemon Grove, CA 91945
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8.6
Review score
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8.6
Review score
20 reviews
5 star
65%
4 star
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5 star
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3 star
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9.7
Review score
100 reviews
9.7
Review score
100 reviews
5 star
58%
4 star
29%
3 star
10%
2 star
1%
1 star
2%
9.7
Review score
97 reviews
9.7
Review score
97 reviews
5 star
50%
4 star
36%
3 star
13%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Ivy Park at Otay Ranch
Healthcare Services
- Memory Care
- Diabetic Care
- Incontinence Care
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Vegetarian
- Special Dining Programs
- Guest Meals
- Organic
- International Cuisine
- No Sugar
- Anytime Dining
- Gluten-free
- Restaurant Style Dining
- Low / No Sodium
- Vegan
- Meals Provided
- Professional Chef
Room Amenities
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Kitchenette
- Air Conditioned
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wheelchair Accessible Showers
- Handicap Accessible
- Garden View
Community Amenities
On-site dining options
- Café or Bistro
- Bar or Pub
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
Pets
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
- TV Lounge
- Butterfly garden / Hummingbird garden
- Outside Patio
- Computer or Media Center
- Library
- Central Fireplace
- Private Bath
- Meeting Room
- Barber Shop
- Beauty Salon
Recreational areas
- Game Room
- Raised Garden Beds
- Movie or Theater Room
- Fitness Center
- Arts and Crafts Center
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- Spanish
- Filipino
- English
Activities
- Wii Bowling
- Bible Study Group
- Resident Band or Musicians
- Yoga / Chair Yoga
- Sensory-based Programs
- Birthday Parties
- Holiday Parties
- Men's Club
- Jewish Services
- Tai Chi
- Gardening Club
- Bridge Club
- Activities On-site
- Community Service Programs
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Intergenerational Programs
- Catholic Services
- Devotional Activities Offsite
- Happy Hour
- Visiting Rabbi
- Christian Services
- Live Well Programs
- Book Club
- Reminiscence Programs
- Karaoke
- Cooking Classes
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Live Musical Performances
- Wine Tasting
- Art Classes
- Quilting or Sewing Club
- Day Trips and Outings
- Current Events Club
- Cooking Club
- Community Service Organizations
- Walking Club
- Stretching Classes
- Pet-focused Programs
- BBQs or Picnics
- Water Aerobics
- Other Religious Services
- Trivia Games
- Dances
- Activities Off-site
- Brain fitness / Dakim
Reviews
for Ivy Park at Otay Ranch
Write a review
A Place for Mom has scored Ivy Park at Otay Ranch with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Ivy Park at Otay Ranch has 20 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.6
Care Services
4.0
Staff
4.3
Meals & Dining
3.5
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Ivy Park at Otay Ranch with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Ivy Park at Otay Ranch has 20 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Anonymous - Family/friend
Memory Care
January 31, 2024
Not recommended
They don't give the quality of care that they charge for. I am looking for a different place for my loved one because of this.
Christy - Family/friend
Assisted Living
December 14, 2023
welcoming community
The staff is very nice and made my dad feel very welcome. It took a week or two to get everything set up and the staff was very receptive to his/my needs and questions. The facility is absolutely beautiful.
Response from Ivy Park at Otay Ranch
December 20, 2023
Christy, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and we are glad that you are finding this to be the case.
Coleen H - Family/friend
Assisted Living
August 3, 2023
[name removed] is Amazing!!
[name removed], the Executive Director is fantastic. She made the whole experience easy when we put our Mom into the facility. I would always recommend Ivy Park to anyone. Many thanks to A Place for Mom.
anonymous - Family/friend
Assisted Living
July 8, 2023
Great Choice for Assisted Living
It's a very nice facility, both apartments and common areas. Extra care is available and excellent. Staff, all the way up to and including the executive director, were helpful and caring.
Robyn - Family/friend
Assisted Living
June 28, 2023
A beautiful place for Mom
My mother in law was very happy at Ivy Park at Otay Ranch. This facility is gorgeous and chic. The housekeeping keeps it that way. The staff was very caring and attentive. I would highly recommend this facility to family and friends.
Karen - Family/friend
Assisted Living
January 11, 2023
Improvement needed
My mom was only there for 3 months and in that time she was admitted to the hospital for a week, two times and also sent to a physical therapy facility for two weeks. The staff did not take notes on anything we told them. They also did not seem to be very knowledgeable about dementia patients. We moved our mom to a different facility after her second stay in the hospital. She is doing much better at the new facility.
Anonymous - Family/friend
Assisted Living
August 4, 2022
Review for Ivy Park at Otay Ranch
Response from Ivy Park at Otay Ranch
August 12, 2022
Hello, we really appreciate your positive review! Thank you!
anonymous - Toured community
Assisted Living
August 2, 2022
Tour experience
Ivy Park is amazing and were really trying to meet the max that my parents could afford. But it would've immediately tripled because my mom moved to Memory Care after only about a month.
Response from Ivy Park at Otay Ranch
August 6, 2022
Hello, we're happy you found our team to be so supportive during your experience here at Ivy Park at Otay Ranch. Thank you for the review!
S T - Family/friend
Assisted Living
June 20, 2022
Friendly Community, Great Staff
I'm pretty happy with the community. I like the staff and the way they treat and care for my loved one. I like that they allow family to visit whenever to see our loved one.
There are three meals served daily in the dining room, with snacks available as well for the residents.
Some of the activities available include card games, arts and crafts, outings for the residents to go on, happy hour, and more for the residents to choose from.
Nona M - Family/friend
Assisted Living
April 2, 2022
Ridiculous
I went with a friend to visit her mom at Ivy Park at Otay Ranch. The building was clean and so spacious. But when we went inside memory care, the residents smell. My friends moms diaper was so wet. Their caregivers were just sitting there doing nothing. And to my surprise, they were just sitting at the dining room. One of the lazy caregivers told us that they are not allowed to sit at their living room which they used to. My friends mom has been there for years and I haven't seen and smelled her so badly. She used to be clean. My friend asked the caregiver to change her mom's diaper. If we didn't visit her, she would be sitting on her wet diaper the whole afternoon. I am sure the management knows what is happening or they don't care at all.
Anonymous - Toured community
Memory Care
March 15, 2022
My Tour Experience At Ivy Park at Otay Ranch
This was a nice community. It was more expensive than we wanted. The staff were very nice to work with.
anonymous - Toured community
Memory Care
February 9, 2022
Community Tour
We thought Ivy Park at Otay Ranch was great. It just wasn't in an ideal location for our family.
anonymous - Toured community
Assisted Living
February 8, 2022
Tour of Ivy Park
We had a great tour experience with Ivy Park. The facility and staff were all very nice, but my mother wanted to stay at home so we went with a homecare agency instead.
V G - Toured community
Assisted Living
October 28, 2021
My tour review
We loved this place , they just did not have a pool. They had a spa tub and said that they would let her go there to take her weekly bath. But my loved one really likes water aerobics and being in the pool and they did not have that. The location was also too far everyone was wonderful and really sweet.
anonymous - Toured community
Memory Care
May 25, 2021
Very impressed with the sale rep and the facility. Felt welcomed and like it could be a great place for mom. The location is a little farther south than wanted. But still a great place.
Tom C - Family/friend
Memory Care
April 2, 2021
Extraordinary, highly recommend
We chose Sienna at Otay Ranch because they were very cooperative and reached out to me quickly. They provided information up front and answered everything I needed to know, it was a very smooth transition. They put out weekly newsletters to keep families informed of what was going on. The staff were always overly kind to me and the service was great. They were very attentive to my wife and it made all the difference. I would recommend them to others looking.
anonymous - Family/friend
Assisted Living
February 19, 2021
My review of Sienna at Otay Ranch Senior Living
They have been very hard to communicate with and really understand what is going on and we are just not sure if its because of covid or not.
Susan - Family/friend
Memory Care
August 24, 2020
Friendly community
We chose this community because they allowed my dad to have his cat. It was light, airy and new. The biggest thing I was satisfied with was communication. I had 24/7 contact with the administration and nursing staff. They were very receptive and responsive. It seemed to me that they retained and kept really loving staff. The love and care they provided was so genuine. I would recommend it and I definitely would say go check it out. The food was good. They had a beautiful outside area with gardening opportunities for the residents.
anonymous - Family/friend
Memory Care
May 6, 2019
While the adventure of reconciling my mother’s stroke has presented numerous challenges, her care and conditions at Sienna at Otay Ranch have been a welcome respite. The sales person and ED were kind and not at all pushy during intake, and really care about the residents. As the facility is still relatively new, and yet to be filled, they continue to evolve to service the residents, recently hiring a new director of health and welfare for additional support. They purchased their first Hoyer lift for my mother, and trained the staff so that she could be taken out of bed every day. Most recently she was having some chest and urinary pain that turned out not to be serious, but the new care manager handled the episode before, during, and after her return from the hospital with aplomb.
Mom is still getting used to the larger reality of her condition, which is not always easy, but I feel good about her care, and confident about a sense of ethics and commitment that Sienna has demonstrated.
Response from Ivy Park at Otay Ranch
May 13, 2019
Wow! Thank you for taking the time to rate Sienna at Otay Ranch four-and-a-half stars. We would not be the community that we are without the members of our community leadership team. It is an honor to have you and your mother as a part of our community. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing
Debbie Cea - Family/friend
Memory Care
December 12, 2018
Sienna at Otay Ranch....dad's new home.
I was very impressed when we had a tour of Sienna at Otay Ranch while it was under construction. The sales staff was extremely accommodating and the whole administrative team went out of their way to meet with me and my sister to answer all our questions. Their excitement about what they had planned at Sienna, and the genuine concern and compassion about our emotional struggles with Dad transitioning to assisted living were what helped us make our final decision. Although It meant that we had to delay (by about a month) getting Dad moved from home with round the clock companions into his new apartment, it was definitely worth the wait.
His apartment is very spacious, and well laid out. Safety was definitely a strong point in the planning stages. Upon entry, there's a kitchenette with a large refrigerator and microwave and room for a small table and chairs. His living room is just beyond the kitchenette and his love seat, end tables, coffee table and TV console fit there quite nicely. His bedroom is through a doorway from the LR and accommodates a double bed, dresser, night stand and comfy recliner. A short hallway leading to the bathroom houses two large closets on either side. The walk-in shower is large with plenty of grab bars. Another grab bar extends along the back wall to the toilet. An emergency call unit is on that wall as well. There's a large linen cabinet in the bathroom along with a sink and vanity with storage and drawers. Dad wears a wristband emergency call device as well, provided by community.
Dad loves having his privacy yet knows that assistance is close by. In fact he loves when his doorbell rings and his care partners check to see how he's doing. At Sienna they have a unique point system where dad is evaluated for how much care he will require and based on that, he pays for the care he needs. It's all individualized per resident.
We are so thankful that the fears we had about dad adjusting to assisted living have completely disappeared. He's been at Sienna for a month now. (He was one of the first residents to move in!). He adores the staff, participates in all the activities and has made many friends among the other residents who have moved in. Every time we visit him he is smiling. When we took him to Sienna for a tour the first time, after it's completion, he looked around and at first all he could say was "Wow!" Later he said to us, "What did I do to deserve this?" First of all, the place is gorgeous. It's lobby rivals that of a first class hotel. The décor is stunning, and the common areas, such as the theater, library, gym, salon and other gathering spots are very inviting.
Being one of the first to reserve space for our loved one, we were able to choose the apartment for Dad, a great 1 bedroom space, located on the first floor and overlooking the courtyard. It's absolutely beautiful and the exceptional assistance offered by the staff getting all of dad's things moved in and cable TV set up etc. was as unexpected as it was amazingly helpful.
I believe that the amazing support for residents and their families extended by each and every employee is directly related to the executive director and his leadership. [Name removed] has been in the industry for 12 years and you can sense his dedication and commitment to making Sienna at Otay Ranch the gold standard in the industry. His excitement about what his vision is for this community and the caring he exhibits for these residents is compelling and you just know that your loved one is in the best of hands. It's heartwarming when you watch him interact with each resident and witness the care and respectful attention he offers to each individual.
Since moving in, Dad has enjoyed several outings, (the driver of the Sienna transport vehicles is an experienced senior community driver and totally dedicated to finding great places and events to bring the residents to see and enjoy).
Dad really looks forward to his meals in the "all-day" dining room; they are high quality, nutritious and planned and prepared by [name removed], a wonderful chef, recruited from the high-end restaurant industry.
The activities director is a charming, high-energy and gracious woman who's background is in education. Her patience, warmth and compassion have made her one of Dad's favorite people in the short time he's been at Sienna. Dad has Parkinson's dementia and it's difficult for him to find the right words to express himself much of the time which makes it very frustrating for him. With [name removed] and the care team at Sienna, Dad has no problem speaking up, knowing that what he has to say matters to them and they'll give him the time and attention he needs to say what's on his mind.
Another of Dad's favorite people is [name removed], the Wellness Director. She was the first person he met from Sienna when she came to his home for his pre-admission assessment. [Name removed] is as knowledgeable as she is fun and relates perfectly with dad who loves to tease a little and enjoys a good laugh. Her influence and knowledge has enabled us to feel secure in allowing the house MD at Sienna to assume Dad's medical care from his long time primary care physician. Even though dad still lives close enough to remain in the care of his former physicians (primary MD, cardiologist, dermatologist, urologist, neurologist, optometrist, podiatrist) the care connections that Sienna is providing for it's residents will enable Dad to receive all of his medical care at Sienna by [name removed], the medical director, and by visiting specialists contracting with Sienna. All care is available under one roof! No transportation to appointments! Providers will have access to Dad's full medical record and be able to consult with each other and coordinate Dad's care among them.
Although Dad qualified for the assisted living area of Sienna at Otay Ranch, we know that over time Dad's dementia will progress and his care needs will increase until the time comes when it will no longer be safe for him to remain in assisted living. That's why we're so grateful that Sienna has Memory Care and that [name removed] is the Director of that department. Although Dad doesn't come into contact with [name removed] much at this time, I personally got to know [name removed] very well during Dad's pre admission when I was actively involved with his move and making frequent visits to Sienna. [Name removed] is a salt of the earth type of person, someone you immediately click with and get a sense of comfort and support from. She, like all the admin staff at Sienna, exude that amazing combination of professionalism and likeable personality which makes them so approachable and easy to communicate with. And like all the staff at Sienna, she truly loves what she does and it shows.
I'm thrilled that Sienna was one of the recommendations provided to us by your service. And we will be forever grateful that "A Place for Mom" helped us find the best place for Dad we could ever have hoped for.
Viewing 1-20 out of 20 reviews
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Frequently Asked Questions about Ivy Park at Otay Ranch
Ivy Park at Otay Ranch offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Ivy Park at Otay Ranch 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (619) 779-7400 to reach a resident at Ivy Park at Otay Ranch.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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