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Horizons at Canandaigua Senior Living

3132 Route 21, Canandaigua, NY 14424

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Mike - Loved one of resident/client
A Place for Mom

This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.... Read more

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About the facility Horizons at Canandaigua Senior Living

There's something for everyone at Horizons, a senior living community that offers the comforts of home, a commitment to enhancing quality of life, and personal care services in a supportive environment. Our welcoming community is conveniently located in a quiet setting just around the corner from shopping, restaurants and places of worship in scenic Canandaigua. Enjoy a pleasant afternoon in our beautifully-landscaped courtyard, or cozy up by the fire on a snowy winter's day. Welcoming living areas are a place to meet new friends or spend some quiet time with a good book. Whatever your pleasure, it's there for you at Horizons. Our staff members work closely with residents and family members to appropriately meet their needs. A full range of amenities and services combined with a home-like environment help make the transition a comfortable one. Whether your need is for long-term placement or short-term respite care, Horizons offers quality, comfort and peace of mind at a time when you need it most.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

Pricing for Horizons at Canandaigua Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Horizons at Canandaigua Senior Living

Health Care Services

Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Air Conditioned

Facility Amenities

Transportation & parking

Complimentary Transportation
Transportation at Cost
Uncovered Parking


Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Piano or Organ
Raised Garden Beds


Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available

Languages spoken

American Sign Language


Devotional Activities On-Site
Devotional Activities Offsite
Other Religious Services
Art Classes

Reviews for Horizons at Canandaigua Senior Living


(8 reviews)

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Care services




Meals & dining




Value for cost



Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-8 of 8 reviews
February 8, 2022
Mike - Loved one of resident/client
Verified Review
A Place for Mom

This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.

January 13, 2022
Victoria S - Loved one of resident/client
Horrible, no compassion

Please don’t send any loved ones to Horizons assisted living facility in Cananadaigua! They will promise you the world only to kick your loved one out after 5 months. They did a full evaluation of my dad prior to accepting him, and had a report from a rehab center. Also I was very transparent with them about all his issues. They said no problem, we can work with him. This past Sunday after my dad fell and was sent to the hospital, the director had a nurse call me and say they refuse under no circumstances to let him back in. I understand places are short staffed, I get that but don’t let us think it’s going to be a great place for him, where he will he taken care of, only to treat him this way. A week before Christmas they told me I had 30 days to get him out of there and find him a nursing home, which I applied to over 10 places , but wasn’t enough.

January 14, 2021
Sherry S - Loved one of resident/client
Verified Review
my view of horizions

The staff is adequate and friendly. If you have any concerns take them to the staff, they respond well and are open to feedback. I would recommend this community to others..

June 23, 2020
Melissa Rose Dubber - Loved one of resident/client
Family friendly Community!

My grandmother lives here and she absolutely loves the Community. She has made so many friends and the staff feels like family to her (& to us). I am very happy with our choice to have her in a safe place where she is taken care of.

June 30, 2017
anonymous - Toured community

Clean, nicely appointed, friendly cheerful staff and residents seemed happy and engaged with staff/one another. [Removed] was super helpful.

November 2, 2015
anonymous - Loved one of resident/client
Verified Review
Very nice place!

Our experience with Horizons has been a very good one! The staff here is friendly and professional, and they really cater to the needs of the residents! They're always right there to help if anything comes up! The facility itself is clean and well kept, and they've got a lot to provide for the people who live here. They also do a good jbo with the food!

April 9, 2014
Anonymous - Toured community
Verified Review
Price too high. $ 3700.00. ...

Price too high. $ 3700.00. Only have rooms not apartment type environment. What I was told on the phone. Did not even ask if I wanted a tour. I was asked if parent suffered from uncontrolled bladder or bowels. If so would not be accepted when I told her that was not the case that my parent did not have that problem she still wanted some conformation from social worker at rehab place my parent was in at this time. I'm not interested in this place First impression was not a good one. Plus I called twice and it took a week to return my call. Can't rate actuall looks of property because a tour never happened.

Response from Horizons at Canandaigua Senior Living

June 3, 2016

Thank you for letting us know about your recent experience at Horizons. We apologize if your experience did not meet with your expectations and appreciate your taking the time to share your concerns. Our goal is to always provide the highest quality care and services to those in our community. We would welcome the opportunity to speak with you directly about your experience at Horizons and hope that you’ll consider personally reaching out to Horizons’ administrator. Thank you.

December 24, 2012
A Place For Mom Customer - Toured community
Verified Review
includes 3 meals & snacks/day. Laund...

includes 3 meals & snacks/day. Laundry, housekeeping, med management. 20 minutes to Lima. Will refund veterans benefit retroactive. Suggested getting an Irrivocable Trust with funeral home for burial so that money is shielded. Rooms available now. No free transportation

Neighborhood around Horizons at Canandaigua Senior Living

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Frequently Asked Questions about Horizons at Canandaigua Senior Living

Horizons at Canandaigua Senior Living offers Studio and Semi-Private. Learn more.

Horizons at Canandaigua Senior Living has received an average review rating of 3.9 based on 8 reviews. See all reviews.

Call (585) 396-3390 to reach a resident at Horizons at Canandaigua Senior Living.

To reach a resident at Horizons at Canandaigua Senior Living call: (585) 396-3390

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.