This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
(8 reviews)
4.1
3.9
3.7
3.7
4.1
4.0
This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.
Please don’t send any loved ones to Horizons assisted living facility in Cananadaigua! They will promise you the world only to kick your loved one out after 5 months. They did a full evaluation of my dad prior to accepting him, and had a report from a rehab center. Also I was very transparent with them about all his issues. They said no problem, we can work with him. This past Sunday after my dad fell and was sent to the hospital, the director had a nurse call me and say they refuse under no circumstances to let him back in. I understand places are short staffed, I get that but don’t let us think it’s going to be a great place for him, where he will he taken care of, only to treat him this way. A week before Christmas they told me I had 30 days to get him out of there and find him a nursing home, which I applied to over 10 places , but wasn’t enough.
The staff is adequate and friendly. If you have any concerns take them to the staff, they respond well and are open to feedback. I would recommend this community to others..
My grandmother lives here and she absolutely loves the Community. She has made so many friends and the staff feels like family to her (& to us). I am very happy with our choice to have her in a safe place where she is taken care of.
Clean, nicely appointed, friendly cheerful staff and residents seemed happy and engaged with staff/one another. [Removed] was super helpful.
Our experience with Horizons has been a very good one! The staff here is friendly and professional, and they really cater to the needs of the residents! They're always right there to help if anything comes up! The facility itself is clean and well kept, and they've got a lot to provide for the people who live here. They also do a good jbo with the food!
Price too high. $ 3700.00. Only have rooms not apartment type environment. What I was told on the phone. Did not even ask if I wanted a tour. I was asked if parent suffered from uncontrolled bladder or bowels. If so would not be accepted when I told her that was not the case that my parent did not have that problem she still wanted some conformation from social worker at rehab place my parent was in at this time. I'm not interested in this place First impression was not a good one. Plus I called twice and it took a week to return my call. Can't rate actuall looks of property because a tour never happened.
Response from Horizons at Canandaigua Senior Living
June 3, 2016Thank you for letting us know about your recent experience at Horizons. We apologize if your experience did not meet with your expectations and appreciate your taking the time to share your concerns. Our goal is to always provide the highest quality care and services to those in our community. We would welcome the opportunity to speak with you directly about your experience at Horizons and hope that you’ll consider personally reaching out to Horizons’ administrator. Thank you.
includes 3 meals & snacks/day. Laundry, housekeeping, med management. 20 minutes to Lima. Will refund veterans benefit retroactive. Suggested getting an Irrivocable Trust with funeral home for burial so that money is shielded. Rooms available now. No free transportation
See what the neighborhood has to offer and what’s nearby:
Horizons at Canandaigua Senior Living offers Studio and Semi-Private. Learn more.
Horizons at Canandaigua Senior Living has received an average review rating of 3.9 based on 8 reviews. See all reviews.
Call (585) 396-3390 to reach a resident at Horizons at Canandaigua Senior Living.
To reach a resident at Horizons at Canandaigua Senior Living call: (585) 396-3390
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.