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Hope of Solace Agency

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5440 Atlantic Springs Rd. Suite 109, Raleigh, NC 27616

4 reviews
For services offered:
(866) 374-4058
Hope of Solace Agency
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Susan
-
Family/friend
4.0
Our families experience
We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been

About the facility
Hope of Solace Agency

Hope of Solace Agency provides non-medical, in-home care services for seniors in the Raleigh, North Carolina, community. With over 20 years of experience, Hope of Solace Agency has caregivers that know how to cater to seniors and their family's expectations. Care and services can change depending on seniors' needs. Caregivers are skilled, knowledgeable, and bilingual. They are available to assist seniors who speak Italian, Spanish, and Ibo if needed. Hope of Solace Agency takes a holistic approach to care and plans activities to get seniors engaged in addition to providing daily living assistance.

Services with Hope of Solace Agency are comprehensive and customized for each individual’s lifestyle needs. Care and service offered includes:

  • General companion care
  • Full-time or part-time care
  • Medication reminders
  • Transportation
  • Grooming assistance
  • Respite care
  • Light housekeeping
  • Meal preparation
  • Incontinence care

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Hope of Solace Agency undefined
Hope of Solace Agency

5440 Atlantic Springs Rd. Suite 109, Raleigh, NC 27616

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7.5
Review score
4 reviews
7.5
Review score
4 reviews
5 star
25%
4 star
25%
3 star
25%
2 star
0%
1 star
25%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
68%
4 star
27%
3 star
0%
2 star
3%
1 star
2%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Hope of Solace Agency

Community Amenities

Languages spoken

  • Spanish
  • Italian

Reviews

for Hope of Solace Agency

Overall Rating
3.3
Cleanliness
4.3
Friendliness
3.7
Care Services
3.7
Staff
3.3
Meals & Dining
4.0
Activities
5.0
Value for Cost
3.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Susan - Family/friend
Home Care
November 28, 2023
4.0
Verified Review
Our families experience
We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been fixed almost immediately. We have extended the service several times and were happy with the ease and convenience. I would recommend Hope of Solace. The owner is very hands on and is easy to contact directly with any issues. The rates are very reasonable when compared to other agencies. Would use them again if needed. I didn't expect any agency to be perfect and overall it's been a good experience. People need to know that and recognize if there are problems they are fixed in a timely manner.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Sharon J. - Family/friend
Home Care
April 4, 2022
5.0
Verified Review
Would Definitely Recommend
If you want a reliable service, even with the owner filling in if needed, Hope of Solace is the agency for you. They require a minimum of 20 hours a week. They provided bathing and light meal prep for us. We varied from 15 hours a day to 4 hours a day over the course of a couple months time. The caregivers where caring, thoughtful people. Billing was automatic and setup auto draft from our account.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Resident/client
Home Care
March 29, 2022
1.0
Verified Review
Don't Use Hope of Solace!
Definitely do not use. They are completely unreliable and take your money upfront. The staff would "forget" to come and some just didn't show up. It was always an excuse. The office was supposed to tell me when they didn't have someone coming. I would have to call them to find out why I didn't have any staff here. Even the forms were unprofessional. They had no title or heading. It was random things copied on a piece of 8.5 x 11 inch paper. The one staff in the office was trying but the owner was horrible. Just not a good company at all.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Value for Cost
0.5
John C - Family/friend
Home Care
March 23, 2022
3.0
Verified Review
my review
This service is not top of the line but it is average.
Viewing 1-4 out of 4 reviews

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Frequently Asked Questions
about Hope of Solace Agency

A Place for Mom has scored Hope of Solace Agency 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (984) 200-4653 to reach a resident at Hope of Solace Agency.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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