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HomeWatch Caregivers - Richmond Hill

30 Via Renzo Drive, Richmond Hill, ON L4S0B8

(10 reviews)

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of HomeWatch Caregivers - Richmond Hill

3.5of 5

10 Reviews

Reviews gathered from across the web

    (6)

    A Place For Mom

    (4)

    SeniorAdvisor.com

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November 2019

Scott

Review originally written on A Place For Mom

Two Sides to Every Story

For Teresa of January 2018, we need to point out that she was advised the caregiver who was booked unfortunately had a car accident and was no longer available. We advised we would cover the cost of an Uber or taxi. [Name removed], on her own, booked a limo. She advised us the cost was over $200 for her 11km trip. We advised we wanted to see a copy of the bill which was never delivered to us. As for overcharging for hours. She booked a caregiver from 4pm to 10pm and the hospital didn't released her until 6pm. She is still responsible for those two hours our caregiver was there waiting for her. As for the 10 day delay, that is because [name removed] contacted our Head Office who offered to pay back the money for the negative post. We refused as she ordered a 6 hour service and on her own took a $200 limo that we only agreed to cover a taxi or Uber and she did not produce any evidence of this cost either.


January 2018

Teresa

Review originally written on A Place For Mom

Overcharged and under serviced.

Disappointing experience. In my experience what what was promised & contracted was not what I received in fact they did not deliver on the most important part, they promised a care provider with a car but ended up it was a caregiver with NO car! I should have cancelled the service at that point but we were in such a bind we had no other options. I contacted them to tell them how many hours of service were provided and they responded with an over charge to credit card! When I asked them to point out the error they said no, its correct! It took an additional 10 days for the manager to respond and he said he would only give me a partial refund if I took down my unfavorable review I had posted on line. Not a professional way to practice business in the service industry in my opinion!


August 2017

-Sister

Review originally written on A Place For Mom

Homewatch Caregivers Review

The workers, although nice, aren't very proactive in engaging our brother [Removed] in activities. He can be a hard sell but I was hoping that since they have been around him over a period of time they could learn to work with him. The Caregivers are very professional, but he likes card games and word challenges, and I am not sure the Caregivers know how to provide these options.


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Frequently asked questions about HomeWatch Caregivers - Richmond Hill

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HomeWatch Caregivers - Richmond Hill has received an average review rating of 3.5 based on 6 reviews. See all reviews.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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