Home Instead - Mountlake Terrace, WA

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Home Instead - Mountlake Terrace, WA

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You are a God-send and such a blessing to our family!","reviewerDisplayName":"Nora H","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"Our caregiver was great, competent, and friendly.","reviewContent":"The day after we contacted Home Instead, Our caregiver came by our home to meet us. Our relationship clicked almost immediately. It took my wife a little longer to get comfortable, but she's the one that needed the care, so that's understandable. Our caregiver is about the same age as our children, so that was a plus, too. She had children that were the same age as our grandchildren. She very quickly became like family to us. She called my wife mamma [name removed] and took care of her like she was her own mother. I can't tell you how much she's meant to us. Two weeks ago I had to move my wife to memory care, she agreed to stay on during my wife's transition and that, too, was very helpful.\nIf I had to do this all over again, I wouldn't hesitate to use Home Instead.","reviewerDisplayName":"Gerald","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Excellent service","reviewContent":"From our first call to start services to communications since then, we have been very satisfied with the care and services we have received. My mom was very hesitant to start in home care, but once she met the staff, and saw the positive results of their care for her, she admits it was the right thing to do. All the staff who visit are friendly, cheerful and helpful with any task mom or I ask them to provide. I like that there is another set of eyes checking in with her, and providing companionship outside of family. 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The caregivers proactive approach in directly communicating with us, whether to address challenging situations, share positive updates or photos of our mother has been greatly appreciated.\n\nThe impact on our mother's quality of life, (and ours) has been positive since we started using Home Instead. Their services have allowed her to remain in the home she worked so hard to maintain throughout her life, giving us immense peace of mind!\n\nA special mention must be made for [name removed] , who is the true rock star/ hero at Home Instea","reviewerDisplayName":"Connie Peterson","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Home Instead rating","reviewContent":"Everyone at Home Instead has been responsive, respectful, and flexible with my mom’s evolving care needs. Over the years they have listened and provided the care that my mom has needed and appreciated. 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