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Home Helpers of Rochester

300 Hylan Drive Suite 108, Rochester, NY 14623

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anonymous - Loved one of resident/client
4.0
extremely well organized

I thought they were extremely well organized, and extremely quick to respond any time we needed anything. The only thing I can think of where they might could have done better would have been that it was not clear who their customer was - me or my mother. I told them that although i do not have any legal authority over my mother, I was their paying customer and they needed to communicate primarily with me in terms of the care needed, special requests, etc. Overall though it really was a very positive experience that we had with Home Helpers of Rochester and I would highly recommend them.... Read more

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About the facility Home Helpers of Rochester

Home Helpers of Rochester in Rochester, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Home Helpers of Rochester is a community within Home Helpers properties. See all Home Helpers communities.

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Amenities at Home Helpers of Rochester


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Reviews for Home Helpers of Rochester

4.1

(5 reviews)

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Cleanliness

4.4

Care services

4.4

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Activities

4.4

Value for cost

4.4

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1-5 of 5 reviews
5.0
October 2, 2019
Anita Frumusa - Toured community
COULDN'T ASK FOR MORE!

I must say how impressed I was with [name removed] on her care and service I am a property Mgr. and 1 of my favorite residents needed help I was working with his daughters to help find someone to help with their dad couldn't have asked for more of a caring person then [name removed] to help out she even visited him when he went to the hospital on a Saturday to ck on him and spend time talking THAT'S SERVICE! If I should be in need of referring anyone for this kind of service it would definitely be Home Helpers Of Rochester! Thank you [name removed]


4.5
May 30, 2019
Michael R Stanley - Toured community
Verified Review
Off to a Good Start

My wife and I are new to home healthcare services and weren't sure we would like the intrusion into our quiet life. We were wrong! Our helper, [name removed], know how to fit in and lift household burdens off my wife's shoulders. She also enables us to get to doctor visits. My wife has commented twice recently on how she has felt the easing of responsibility and the reduction in worry. Its Working


4.0
August 1, 2016
anonymous
Verified Review
Caring Caregivers!!

My father needs a little help daily the caregivers have been providing the necessary help. They are doing good keeping the house clean and up kept. My father has been getting his daily exercise with the help of a caregiver. The communication has been great so far from them. I would recommend them to family and friends.


4.0
May 8, 2015
anonymous - Loved one of resident/client
Verified Review
extremely well organized

I thought they were extremely well organized, and extremely quick to respond any time we needed anything. The only thing I can think of where they might could have done better would have been that it was not clear who their customer was - me or my mother. I told them that although i do not have any legal authority over my mother, I was their paying customer and they needed to communicate primarily with me in terms of the care needed, special requests, etc. Overall though it really was a very positive experience that we had with Home Helpers of Rochester and I would highly recommend them.


3.0
October 18, 2013
Daughter - Loved one of resident/client
Verified Review
Wasn't too impressed

I pretty much blew these guys off, I didn't like being pinned down to having to have them for a certain amount of time. I wasn't overly impressed, but I had only used them a couple of times, I do understand that it would be stupid to have somebody come over for an hour. The girl who took the phone calls there, I don't know what her title is, but she got a little cocky with my when I decided to stop it, that doesn't cut it. We've got loved ones that we're trying to find the right thing for them and that doesn't work.

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Frequently Asked Questions about Home Helpers of Rochester

Home Helpers of Rochester has received an average review rating of 4.1 based on 5 reviews. See all reviews.

Call (585) 347-2400 to reach a resident at Home Helpers of Rochester.

To reach a resident at Home Helpers of Rochester call: (585) 347-2400



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.