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Highview Residences

20 Reichert Dr, Kitchener, ON N2P0G9

2.0
Review score
4 reviews
Add review
2.0
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
25%
1 star
0%
See all reviews
For pricing & availability:
(866) 374-4058
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John
-
Family/friend
5.0
Wonderful Home for Dad
My father suffered a dramatic and fast decline from being completely independent to entirely dependent on others for every aspect of his day to day living. The folks at Highview have been wonderfully attentive, caring and patient. The home is clean, modern and welcoming. It has been painfu

About the facility
Highview Residences

Senior living options offered

Memory Care

Pricing
for Highview Residences

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Highview Residences

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Compare

Highview Residences
Highview Residences

20 Reichert Dr, Kitchener, ON N2P0G9

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2.0
Review score
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2.0
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
25%
1 star
0%
8.0
Review score
7 reviews
8.0
Review score
7 reviews
5 star
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4 star
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3 star
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8.0
Review score
22 reviews
8.0
Review score
22 reviews
5 star
41%
4 star
32%
3 star
0%
2 star
0%
1 star
27%
8.0
Review score
11 reviews
8.0
Review score
11 reviews
5 star
73%
4 star
18%
3 star
9%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Adult Day Services

Care types offered

2

Assisted Living, Independent Living

Reviews

for Highview Residences

2Review score4 reviews
2.0
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
25%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Highview Residences with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Highview Residences has 4 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.5
Friendliness
5.0
Care Services
4.3
Staff
4.0
Meals & Dining
4.0
Activities
3.8
Value for Cost
4.3
A Place for Mom has scored Highview Residences with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Highview Residences has 4 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
anonymous - Family/friend
Memory Care
January 6, 2023
2.0
Verified Review
Would Not Recommend
Our family loved the building, but we have had a horrible experience. The staff is not trained adequately to handle a person like my Mom who has Dementia and is mobile. My Mom has had several falls in the last 2 months and is now in Palliative care in the hospital. She is black and blue with bruises, her head is cut. She has a black eye and a brain bleed. Some days my Mom got good care, but most days the staff on shift could not handle my Mom. She was dirty, her room and bed was dirty. The home did not have the skill set required to detect my Mom's health issues .They were very slow to call and communicate problems. My Mom fell on Wednesday night [date removed] and they did not call us. They never called for an ambulance quickly enough. My Mom arrived at the hospital at [date removed]. They never called the POA until 3:40am, she fell at 11:30 pm. I would not trust this home to care for another family member. My Mother did not receive the Exceptional Dementia Care that they claim to provide. Very disappointed with Highview Kitchener.
Cleanliness
3
Care Services
2
Staff
3
Meals & Dining
4
Value for Cost
3
John - Family/friend
Memory Care
April 10, 2021
5.0
Wonderful Home for Dad
My father suffered a dramatic and fast decline from being completely independent to entirely dependent on others for every aspect of his day to day living. The folks at Highview have been wonderfully attentive, caring and patient. The home is clean, modern and welcoming. It has been painful to have my father move into a care facility during a pandemic but I feel we couldn't have made a better decision entrusting his care to Highview
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Donna KOLYN - Family/friend
Memory Care
April 15, 2020
5.0
A GREAT Place for MOM
Thank you to Highview for taking on my mom's care. It was a daunting task to find a place and I was blessed to have met the team. Mom is very heavy nursing care and mild-moderate dementia. The residence is immaculate. The staff treat all the patients with the utmost respect and dignity. I saw this almost daily - not only with mom but with other residences. I was privy to meals and these were well prepared and delicious. The staff do go out of their way to give care. My mom hated being diapered most of all. One evening while I was visiting, she soiled and the team went in to get her cleaned up. The three care givers did what they needed to do. And at the end of all of it, they each stopped and sat with mom for 5 minutes, laughing and joking and kibitzing around - to re-establish mom's dignity. Such a simple human thing and of great importance. Unfortunately, we were not able to stay at HIghview for the long term, but the time we spent - very much impressed me. I am a health care provider with 30 years of experience. I am not easy to impress. Thank you Highview.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
3.5
Martina Harper - Family/friend
Memory Care
January 10, 2019
4.5
Highview Residence
The staff is fantastic
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4
Viewing 1-4 out of 4 reviews

Amenities
at Highview Residences

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Room Service
  • Vegan
  • Special Dining Programs
  • Anytime Dining
  • Gluten-free
  • Guest Meals
  • Kosher
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Organic

Room Amenities

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Main Street Shops
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Activities

  • Holiday Parties
  • Forever Fit
  • Birthday Parties
  • Reminiscence Programs
  • Art Classes
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Other Religious Services
  • Montessori Programs
  • Pet-focused Programs
  • Stretching Classes
  • Day Trips and Outings
  • Live Well Programs
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Dances

Neighborhoods
around Highview Residences

See what the neighborhood has to offer and what’s nearby:
Highview Residences in google map

Frequently Asked Questions
about Highview Residences

Highview Residences offers Studio. Learn more.

A Place for Mom has scored Highview Residences 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (519) 893-2374 to reach a resident at Highview Residences.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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