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My loved one looks better and feels safe there. My only concern is they are short staffed. The staff is excellent , always willing to work with residents, and seem to be very accomodating. My loved one is very pleased with the food We hired additional help, in which they take my love done to dinner and activities. It is expensive, but it's a clean environment, and my loved one is very happy.... Read more
Nestled among North Carolina’s Blue Ridge Mountains, Harmony at Reynolds Mountain is a vibrant senior living community offering a range of amenities, services, and levels of care. You can choose from independent living, assisted living, or memory care. For those needing a short-term stay, look into the community’s respite care program.
Harmony provides scheduled transportation to off-site recreational areas as well, such as George W. Vanderbilt’s iconic French Renaissance residence, the Biltmore Estate, which is just minutes away from the community. Tour the architectural marvel and gardens with visiting family and friends or a group of your fellow residents. Afterward, you can take a short walk to Biltmore Village to visit stores filled with local art and goods.
At Harmony, you’ll have the time to pursue your interests and enjoy your independence. The staff prioritizes comfort and safety and works diligently to create an environment that reflects that. Residents can age in place in their attractive, pet-friendly apartments while enjoying the benefits of living in the heart of Tennessee. They provide three chef-inspired meals per day in a spacious restaurant-style dining room. Residents are encouraged to engage in on-site activities, from karaoke and art classes to fitness and lifelong learning programs.
Harmony uses...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Harmony at Reynolds Mountain is a beautiful facility for independent living, assisted living and memory care. If your loved one has dietary restrictions they may not be the best fit here. However we would highly recommend this community for assisted living for those families looking for a community for their loved ones. The staff are providing our loved one with good care
We had an excellent tour of Harmony with [name removed]. Her enthusiastic and professional personality along with the beauty of Harmony convinced us that should be our future home. Harmony is lucky to have [name removed].
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Response from Harmony at Reynolds Mountain
October 6, 2022Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
My loved one looks better and feels safe there. My only concern is they are short staffed. The staff is excellent , always willing to work with residents, and seem to be very accomodating. My loved one is very pleased with the food We hired additional help, in which they take my love done to dinner and activities. It is expensive, but it's a clean environment, and my loved one is very happy.
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Response from Harmony at Reynolds Mountain
September 13, 2022Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Our family had an in person tour and it was an excellent tour experience but due to our loved ones health condition we thought they would have trouble navigating the hallways and elevators
Response from Harmony at Reynolds Mountain
October 6, 2022Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Harmony seems to do a great job with marketing-- they are persistent and really build up the service and experience they offer. Once my mom became a resident, however, I have had minimal communication from the staff. Every time I have tried to bring up my concerns, I have been told that they are understaffed. It also seems like they are ill-equipped to handle someone with my mom's particular needs. She is very physically functional, but has early to moderate stage dementia. Since she is able to bathe, feed, dress and toilet herself, she is apparently very low on the priority scale. I expected much more guidance and support for her while getting acclimated to the community, helping her to get to meals and scheduled activities, and a general positive environment. I don't feel like there is any of that. All I can say is that she is safe, fed and medicated, but she is not thriving. Which is far less than I would expect, especially for the high monthly costs.
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Response from Harmony at Reynolds Mountain
July 18, 2022We are sorry your experience was not what you expected. We strive to do our best each day and would appreciate an opportunity to learn more about your specific experience. Please email us directly at info@harmonyseniorservices.com when it is most convenient or let us know how we can connect with you. We look forward to hearing from you.
We really like everything about this community, the nursing staff and the director [name removed] really helped us during a difficult and getting our loved one adjusted. All of the staff are so friendly, the community is clean and it just has a good atmosphere it does not feel like your typical nursing home. Our loved one does not always participate the activities, but we appreciate that they have plenty of things to do there for residents to take advantage of.
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I highly recommend the community. My mom is the happiest she has been in years. We have had a good experience. Since, my mom has been there the food has been really wonderful along with the dining room service team.
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Response from Harmony at Reynolds Mountain
January 28, 2022We appreciate your positive review and your trust in caring for your mother.
We chose Harmony at Reynolds because it was the most attractive, clean, and pretty facility. We met with the sales person [name removed] and she was amazing. T[name removed] at the front desk is super sweet and does what she can. All of the ladies in the cafeteria are awesome and personable. I love her apartment size, the bathroom especially is a great size and the kitchen is to die for. I wish they had easier card games for residents to play, my mother in law is really missing that from her previous facility. I would absolutely recommend them without a doubt.
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Response from Harmony at Reynolds Mountain
November 29, 2021We appreciate your positive review! Thank you for taking the time to share your experience with others.
This was a good place. Not the right fit for my loved one.
Response from Harmony at Reynolds Mountain
October 28, 2021Thank you for your feedback.
This is generally a good place to live. Everyone is friendly including the staff and residents. They are very welcoming. The activities are more for non-mobile residents. There aren't a lot of activates for those that are more active.
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Response from Harmony at Reynolds Mountain
October 28, 2021Thank you for your feedback. We strive to provide a caring, loving environment in our communities and we appreciate your trust in caring for your loved one.
Our loved one is still adjusting but she does think the meals and dining service is very good. The issues see is having is with the staff and even some people at the front desk. She was unaware that there was a curfew and ended up getting locked out of the community after from home from a later dinner. She has asked many times for a list that has the rules listed out and things that are even off limits and not off limits and still has not received that. She also has asked for a small list of some of the staff members numbers - front desk - management office - as a just in case and still has not received that list. So there is just some lack of communication and organization withing the management team. However it is a beauty facility.
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Response from Harmony at Reynolds Mountain
October 28, 2021Thank you for your feedback.
The food has a nice variety, it is good not great some meals are better then others but it is perfectly acceptable. We are having a lot of problems with the lack of support and response from the front office. There has also been a huge turnover rate, the chef is leaving, the executive director is leaving, some employees in the upper management is leaving as well as some of the floor staff. They do have a great nurse there who is extremely responsive, but she cannot do everything by herself.
Resident care requirements in a Memory Care Unit are very high due to residents needing help with everyday activities. This unit is understaffed. Turnover is high in both management and at the resident aide level. Understaffing leads to lack of basic care. Complaints about issues to upper management seem to fall on deaf ears. I have been told that their staffing exceeds state requirements, yet it clearly does not meet the requirements of the residents. There are very few activities for the residents. They spend the majority of their time watching TV. There is no staff member in charge of activities for these residents. Many of the aides that are there are very dedicated and hard-working, but they cannot keep up with work and entertain the residents as well.
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Great place. New, nice facilities, really flexible even if mom needs support while in independent living.
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The community is nice and beautiful. The staff is friendly and helpful. The food is not plain food and is more on the imaginative side.. The way it is served is not appetizing. I wouldn't change a thing about the community.
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We toured this community and it is beautiful. The tour was very nice and the staff was friendly and answered all of our questions. The only downside is that they only served 1 meal a day in independent living
Hotel style, nice activities and great floor plans. Not as homey.
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The food there is horrible, but the activities are slowly starting to come back. Our loved one is a fall risk and they do not call us when our loved one falls, or if they do it is way later. They have good intentions just like other places and do have some amazing staff, but to us they seem to be stretched thin and just not enough staff.
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The communication of the community could be better and their covid plan could be better also. When we needed some help with my loved one we were not able to get it due to my loved one having covid. I would have liked to see some type of a plan to assist residents that had covid. I would recommend this community to others
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The CNA's are great, but I don't see them wearing masks as they are supposed to. I have not met the nursing director yet, and it doesn't seem like a welcome to our family type of deal.
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See what the neighborhood has to offer and what’s nearby:
Harmony at Reynolds Mountain offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Harmony at Reynolds Mountain has received an average review rating of 4.3 based on 35 reviews. See all reviews.
Call (828) 575-0627 to reach a resident at Harmony at Reynolds Mountain.
To reach a resident at Harmony at Reynolds Mountain call: (828) 575-0627
3.8
(2 reviews)4.3
(2 reviews)Studio, Semi-Private, Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.