Hamilton Place

We chose Hamilton Place because it is small enough for staff to be able to know everyone by name, they get more personalized care. The facility itself is only one floor and enclosed and has a courtyard so residents can go outside without actually leaving the facility. My mother absolutely loves it here and we are so happy with our choice. We would absolutely recommend them to others looking.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

We chose Hamilton Place because it was very close to his current home and also I received recommendations from some others who were actually in the health care field. The room sizes here are very large. The staff members are very personable and easy to work with. I would highly recommend to others looking.

The staff has been good at communicating with the family. My mom is happy here. The food and activities are enjoyed by my loved one. The staff go out of their way to help the residents.

They work well with us. We placed my mom there for a two-month respite stay. It was well worth the cost. We needed to get her out of a current situation and get her to a new situation and it worked great. They help prompt her for meals. The food was good. The room size was very good. The community had a garden area in the center that was secured so residents could go outside and be safe.

Close to home. Did not go inside due to virus precautions. Information regarding fees was vague. Nurse practitioner only on site twice per week. They do provide furniture for respite care. Small facility in a quiet setting. Few activities other than bingo and cards.

Quiet and cozy. Eating schedule very rigid 8am / 12pm / 5pm.Food was blah and average. Lighting in bathroom not good especially in the shower area , very dark. I would only put my Dad here if there were no other choices.

Our mom is fairly new there. They were very helpful during the initial induction process. She was initially there for respite care and then it became long term. It was nice that they accepted mom since she is 97 and wheelchair bound. The facility is clean and well maintained. The staff has always been very friendly and accommodating. The place is not inexpensive but it appears to be on a par with other facilities in the area that can cover a variety of the resident's needs. They are taking good care of her health although now some of the long term care has been handed off to a hospice program. They appear to have numerous activities but mom does not participate in many of them. The downside is the food. We know they must cater to a number a dietary needs but it would be nice if they could cater to the individual a little more. The major complaint from mom is that most meat items are cook beyond the point of being edible. Meats tend to be hard to cut and chew. Other than the food, mom is happy with her stay and her apartment. The family is pleased.

My mother has lived at Hamilton Place for 4 years and I have peace of mind that she is well cared for. The staff is top notch here and morale is the best I have seen. Because the facility is small, the employees get to know the residents and their families well. This place is a gem!

Mom is settling in very well! It was difficult for her to leave her home of 55 years; however, now that she has been at Hamilton Place for 3 months, she realizes it was time. She comments all the time that she is comfortable and that everyone is so nice. She enjoys bingo and some of the card games. It is a great comfort to know that mom is well taken care of and safe every day! Thank you Hamilton Place!

I am happy that our family decided to put our loved one here. The care is exceptional I can tell that the staff are here because they care and I like that it’s the same staff all the time. I loved listening to the music while visiting it was always a happy time and seeing the smiles on the residents faces. The DON offered her help when my loved one was declining and I will always be forever grateful for that. My loved one has passed now but I will always cherish the time I had and how Hamilton Place made us feel when we were there.

My mom has been here a couple years I love that the staff is consistent and is friendly. It’s great for her because she has built so many friendships here. When I walk in every calls me by my name and smiles and it makes you feel so welcomed! I like the individual care she receives and staff take the time to talk to everyone. I have had meetings with management and they are always accommodating if I have a question. I highly recommend it!

The move to Hamilton Place was very easy. We moved mom on a very wintry Saturday. Everyone at Hamilton Place helped with the move and made mom feel very welcome. She has adjusted very well and keeps telling me how friendly and caring everyone is. This is a smaller community and just right for mom. She calls it home and I couldn't be happier that she is happy.

Really liked the facility and the home feel when you walk in. Nice size for my mom's needs. Love that it is only one floor. Still on my list; however, mom will only consider a one bedroom apartment at this time.

I would not recommend this establishment unless your loved one truly needs to be on the highest level of services--and doesn't need nursing services. Personnel with try to itimidate your loved one into signing for more (unneeded) services, and give statements to Dr that were proven to be false. It took getting regional management involved to get things straightened out....and then hold them to that. Even with a written agreement, the individual tried to do the same thing and had to be reminded what the agreement stated. DOCUMENT all meetings and notes you send. Agree to nothing over the phone and don't let them rush you through meetings. It doesn't matter what they tell you if the paperwork doesn't match. Additionally, watch your bill VERY VERY closely. We had trouble for 3 months to get a straight bill and in the end, instead of us owning them $$$$ they owed us a refund!! Be aware there are NO nursing services overnight and if there is an issue, a CNA may argue with you about calling an EMS-even when there are injuries that required surgery. The day to day staff were pleasant and caring. They were the bright spot of this establishment. The director did try to remedy the situation, but wasnot able to ensure that the bullying individual did not continue acting unprofessionally. As a private pay establishment, I did not expect to have to fight to ensure my loved one was not safe physically and emotionally.

As I toured Hamilton Place for my dad I was greeted by every staff member I came across. Hamilton is clear, free of clutter and I was able to see several people interacting in activities. Best place I have toured so far!!!!

I am so pleased with Hamilton Place and the wonderful staff. They take great care of my mother and I have seen a complete different side to her since she moved there. In the past she mainly kept to herself and now she is always going on outings and has made some amazing new friends. She is so happy and I wish we had moved her there sooner.

This place is truly a great place. I have had no complaints moved my mother in a couple months ago the staff is great. Management helps out and has always been very respectful when I have called. I like the small atmosphere and that there is an outside courtyard.

BEWARE- they do not have nursing 3rd shift Once we put our loved one in this facility, they began badgering her to let them provide more services. Even when our MD stated what should happen and after they were told to address their questions to the POA , they again went and started badgering her within 20 min of our leaving the building. Our loved one had a fall in their facility which required surgery and within a day of returning, the badgering (or harassment) began. We have witnessed wait times of over 40 min for assistance to come to the room. It may look pretty but not to be trusted.

This is nice community, and I had lovely tour of it. The staff was kind, and helpful. My tour guide was informative, and my questions were answered. The community looked very well-kept. Unfortunately the location was not convenient for my families to travel too, but my tour went well.