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3522 Commercial Dr, Akron, OH 44333
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Anonymous
-
Spouse or partner of resident/client
4.0
Would recommend. Clean. Good value. And tries hard.
Greenfield Estates is a good value, but like all places in these circumstances, you must be vigilant of your loved one. Overall it has been a good experience in a difficult situation.
About the facility Ridge at Copley
Surrounded by abundant greenery, Greenfield Estates provides family-centered programs and services to residents seeking memory care services. This quiet, one-story community features large indoor and outdoor courtyards, a fireside living room, and an easy-to-navigate floor plan.
Just outside Downtown Akron, Greenfield Estates sits across from shopping, dining, and recreation options, as well as Akron General Health and Wellness Center. Residents love the local wildlife and can easily explore nearby parks and golf courses. The Akron Zoo and Fairlawn Country Club are just a short drive away.
Part of JEA Senior Living, Greenfield Estates is committed to creating a homelike environment specifically designed for people living with dementia. They also offer their proven dementia-care program, Meaningful Moments. This JEA-exclusive program enables caregivers to craft specific activities and events based on the resident's unique interests. Popular activities include popcorn socials, gardening in the outdoor courtyard, word games, walking club, and movie nights. Residents can also participate in monthly reminiscence sessions. This community believes that residents should spend each day engaging their minds, bodies, and spirits through purposeful activities and events.
Each suite is designed to provide comforting, homelike feelings to residents. With private, semi-private, and companion suites available, residents can choose which best fits their...
Read more
Senior living options offered
Memory Care
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Amenities at Ridge at Copley
Healthcare Services
- Memory Care
- High Acuity Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Special Dining Programs
- No Sugar
- Meals Provided
- Low / No Sodium
- Restaurant Style Dining
- Guest Meals
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Air Conditioned
- Bath Tubs
- Handicap Accessible
- Ground Floor Units
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
Common areas
- Main Street Shops
- Private Bath
- Indoor Common Areas
- Barber Shop
- Outdoor Common Areas
- Outside Patio
- Indoor Atrium
- Central Fireplace
- Beauty Salon
- TV Lounge
Recreational areas
- Arts and Crafts Center
- Raised Garden Beds
- Game Room
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Happy Hour
- Birthday Parties
- Reminiscence Programs
- Brain fitness / Dakim
- Karaoke
- Stretching Classes
- Gardening Club
- Devotional Activities On-Site
- Community Service Programs
- Tai Chi
- Visiting Chaplain or Priest
- Activities On-site
- Live Musical Performances
- Yoga / Chair Yoga
- Day Trips and Outings
- Holiday Parties
- Art Classes
- Educational Speakers / Life Long Learning
- Cooking Classes
- Activities Off-site
- Pet-focused Programs
- Trivia Games
- Live Dance or Theater Performances
- BBQs or Picnics
- Other Religious Services
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Ridge at Copley
3522 Commercial Dr, Akron, OH 44333
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Review score
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3 star
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9.7
Review score
39 reviews
9.7
Review score
39 reviews
5 star
74%
4 star
10%
3 star
3%
2 star
5%
1 star
8%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Fee Discount
Reduces entrance fees required upon move in
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Reviews
for Ridge at Copley
Write a review
A Place for Mom has scored Ridge at Copley with 2.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Ridge at Copley has 35 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
3.9
Friendliness
4.0
Care Services
3.7
Staff
3.7
Meals & Dining
2.8
Activities
3.7
Value for Cost
3.9
A Place for Mom has scored Ridge at Copley with 2.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Ridge at Copley has 35 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Anonymous - Family/friend
Memory Care
December 20, 2023
A beautiful facility with room for improvement under new management.
The facility is beautiful and very well-maintained. The initial experience was excellent, but the company was sold shortly after our loved one moved into the space. The new company has been difficult to get a hold of decision makers and many of the people who were there when I originally signed, have quit. The new leadership is not as collaborative as the original leadership, which has created challenges for me. The cleanliness in general is good and the friendliness of the staff is great. I have not met anyone as of yet who is not friendly, but no one has been able to get answers to the questions I have from the senior management in real time.
carolynne breaux - Resident/client
Memory Care
September 28, 2023
Poor
I do not recommend this facility to anyone EVER! I just removed my husband from Greenfield because the care and conditions were so poor. We were there from [date removed] and it was truly one of the worst experiences of my life. First of all for months the phones haven’t work so you can’t call to check on your loved one. The facility is run by undisciplined aides that do whatever they want when they want to. They bring their children to work and hang out on their cell phones etc. so of course, care is very poor. My husband was dirty sleeping in the same clothes he wore day after day. The facility is very dark and drab with no natural light coming in. The courtyard is not kept up in appearances with a fountain in the middle that does not work. The activities directors have been fired 3 times since January so there are basically no activities to encourage daily living. Residents just sit all day without any mental stimulation at all. The head person , [name removed], is no where to
Response from Ridge at Copley
October 4, 2023
We deeply regret the challenges you faced at Greenfield and appreciate your feedback. We are committed to investigating and addressing the issues you raised promptly. We apologize for any shortcomings and would like to discuss your concerns further.
Angela McCoy - Family/friend
Memory Care
August 26, 2023
Hopeful
This place was so pleasing to the eye and ear when searching for a home for my loved one. I however am disappointed with the decline I see in the building appearance, the activities not offered anymore, the open conflict that exists between the staff and the aids, and I am very disgusted with the therapy dog that is allowed to run thru the facility and ignore the residents but poop and pee all over the facility. I believe these are problems that can easily be fixed if only management would step up and handle the complaints presented by family members. Putting a loved one in a facility is hard enough even when you are pleased with the presentation but when you see everything taking a turn for the worse you have to ask yourself is this where I really want to keep my loved one.
Response from Ridge at Copley
August 30, 2023
Angela, thank you for your feedback regarding our community. We apologize for the decline you've observed in various aspects. We take your concerns seriously and are committed to addressing the issues you've mentioned. We will work diligently to improve the building's appearance, reinstate activities, address staff dynamics, and ensure the therapy dog situation is resolved. Your input is invaluable, and we appreciate the opportunity to make necessary changes to provide the best environment for your loved one.
Anonymous - Family/friend
Memory Care
February 6, 2023
Would recommend. Clean. Good value. And tries hard.
Greenfield Estates is a good value, but like all places in these circumstances, you must be vigilant of your loved one. Overall it has been a good experience in a difficult situation.
Response from Ridge at Copley
February 10, 2023
Thank you for your review and for choosing Greenfield Estates. We are always striving to improve our care and services. Please make sure to keep the communication open with our team on how we can make your experience better.
Jennifer - Family/friend
Memory Care
September 22, 2022
Would Recommend
Greenfield Estates is one of the better care facilities we've experienced. They have plenty of activities and keep the residents involved.
anonymous - Toured community
Memory Care
April 11, 2022
Community Tour
We had a good tour at Greenfield Estates. I liked the staff I talked with. There was nothing I found issue with. Their nurse came out to assess my loved one, and they just didn't think their community was a good fit for his needs.
Helen D - Family/friend
Memory Care
April 8, 2022
dad has not been there very long, but I noticed that the aides work long hours. that does not affect the way they take care of the residents. they always smile and rush to help when needed. I even heard stories of some leaving, then coming back because they like working here.
Jim - Family/friend
Memory Care
April 6, 2022
Highly Recommend
My loved one is constantly busy with her activities. They do a coffee social in the mornings. They get to socialize with other residents while enjoying a drink and pastry if she wanted. She enjoyed their chair beach ball, sing a longs, etc.
I would highly recommend them to anyone that needed memory care, or even for someone with assisted living with the future potential of needing memory care down the line. This is a locked memory unit and all on one floor.
The staff call if they have any concerns regarding any concerns or questions regarding my loved one care. Their communication has been good, not too much, just enough. I know they are taking good care of her.
anonymous - Family/friend
Memory Care
February 17, 2022
Disappointed
I would tell others that the food was really not even edible. It is for older residents and they gave them things like whole sized brussel sprouts and stale cake. The taste of the food was horrible and there was not much variety, they would give them the same things over and over again. They said it was chef prepared food so we were shocked and disappointed in that. The administrative staff did not visit the residents, my mom laid dying for 3 weeks and she did not visit her even once. They were just sold and we were hoping for new administrative staff and a chef but that has not changed yet. Overall I would not recommend them to others.
Helen D - Family/friend
Memory Care
January 7, 2022
Dad has not been there very long, but I noticed that the aids work long hours. That does not affect the way they take care of the residents. They always smile and rush to help when needed. I even heard stories of some leaving, then coming back because they like working there.
Kristen M - Industry reviewer
Memory Care
December 28, 2021
Greenfield is very caring toward residents. They are experts on dementia care. I would refer for my own family to use Greenfield.
Maria E - Industry reviewer
Memory Care
December 28, 2021
Greenfield is a great community work with. Their communication and attention to detail is great. Family members of our hospice patients have nothing but great things to say about the staff.
Mike C - Family/friend
Memory Care
December 27, 2021
Very caring staff, lots of activities. Clean and bright. Spacious rooms. Very nice menu. A wonderful place.
Marilyn B - Family/friend
Memory Care
December 23, 2021
Greenfield is an Alzheimers special care center, and mecca for those with memory loss. The atmosphere is warm and homey, unlike a cold, uncaring institution. The best recommendations come from the residents who live here and say "this is home".
Anonymous - Toured community
Memory Care
December 21, 2021
I toured this community in research for my future. It is beautiful and well kept. I saw alot of residents out and about and they all had smiles on their faces. The Sales Director was very well informed and friendly. Throughout the tour she greeted everyone by name. Looks like a great place to live.
Linda B - Industry reviewer
Memory Care
December 13, 2021
Greenfield is a great community to work with. They take great care of our hospice patients.
Geri B - Industry reviewer
Memory Care
December 13, 2021
Greenfield is a great community to work with. They care for each resident as if they were family. They are my #1 choice for my own family if needed.
Michele F - Family/friend
Memory Care
December 10, 2021
My father lives here an enjoys it they are so helpful with his needs. [Name removed and name removed] always keeps him busy with activity. [Name removed] is so friendly when we arrive to visit. [Name removed] is always there to assist with our needs. [Name removed and name removed] to make sure dad is clean and well groomed. [Name removed] is very good make sure updates medicines. [Name removed] is doing great with her new position. Everyone is always so friendly and professional. Thank you to your staff.
Jennifer G - Industry reviewer
Memory Care
December 9, 2021
Staff are very caring to the residents and families.
Lauren - Family/friend
Memory Care
October 18, 2021
Greenfield Estates review
The reason we gave them an overall rating of a 4 was because our father ended up passing away very very early in the morning and our family was never notified. Our brother came to visit and when he got there the staff advised he passed away and was already taken to the funeral home. That was very heartbreaking to us that we were not notified or able to see him. The community said it was hospice's job to notify the family, and hospice said it was the communities job so there was a lack of communication there.
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Frequently Asked Questions about Ridge at Copley
Ridge at Copley offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Ridge at Copley 2.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (330) 664-1650 to reach a resident at Ridge at Copley.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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