1-18 of 18 reviews
What a great place!The building is beautiful, the people are nice, I can't say enough good things about them. Highly recommend!
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Thanks for the review! We are so happy to hear that Grace provides everything needed for your family. We sure appreciate you. Have a wonderful day!
anonymous - Child of resident/client
Make sure you make a lot of contact so you know exactly what's going on with your loved one and can make sure Grace Assisted Living is on top of everything to provide proper care. I've had several concerns that I brought to the staff at all levels, from CNAs to the executive director. Sometimes I kind of felt like they listened and that was about it. No actions or changes occurred afterward. When you walk in, it appears and looks very nice. But in the resident's rooms, it's not. I've had to pick up my loved one's room every time I've been there. The food looks and smells good, but we've not been allowed in to try it. At first I didn't see many activities, but they just hired a new activities director, so there are a lot more things going on now.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thank you for your review. I will certainly pass along your feedback to our owners and management team. We do weekly housekeeping, however, if the resident needs more than that, they can always push the call button and housekeeping can assist. With these unprecedented times we live in, we have been offering boxed meals to go for residents' family members. Every month our new activity calendar comes out -- this is available online and in-person in the community. Thanks again for your concerns. Have a great day!
Cherrie M - Toured community
This was an excellent and beautiful facility. They had great accommodations it just wasn't what we were looking for.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hi Cherrie - thanks for your review! Please keep us in mind when you're looking for Independent Living or Assisted Living in the future. We are happy to hear you enjoyed tour tour of our beautiful community. Kind regards!
Upset and disgusted.My problems with Grace are numerous my mother wanted to get sociation this was he main reason for going into an assisted living.
To start when my mother and I visited the 1st time during Covid we were told there were numerous activities they did not have but 2 activities for the 6 mos she was there (as soon as the rent was raised they had more activities available) next the food went downhill, my mother was segregated because she did not want the vaccine, and after 6mos they wanted to raise her rent by $650 a month. When we found that out we were told to contact the owner I sent her an email and she did not have the common courtesy to contact me back. It just so happened that I went to visit my mother and the owner was there she got snotty with me and I did not appreciate the way she treated me.
By raising the rent $650 I told her that's taking advantage of the elderly and she did not even care this is somebody would should not be running an assisted living facility.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hi Dorothy - thanks for bringing your concerns to our attention. Due to the national staffing shortage, we have been working hard to retain our staff at Grace. Sometimes there is turnover, however, and this was the case with our activity director. We have since hired a wonderful activity director and have activities every day of the week. Grace is following covid guidelines set by the health district to the best of our ability -- our hands are tied when new regulations arise. We did have a price increase recently, in order to retain our staff and ensure they are paid fairly and appropriately with all the new market growth in this area. I will pass along your feedback to our owner and management team. Kind regards
anonymous - Toured community
We had a great tour guide who provided us with good information. Very friendly staff. Community clean and comfortable feeling. Nice size rooms.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review! We are so glad to hear you tour went well and you enjoyed our lovely community. Have a wonderful day!
anonymous - Loved one of resident/client I would say to avoid Grace Assisted Living. When we raised concerns they sent an eviction notice, so they didn't have to deal with the concerns.
The food was average, the first 30 days was good. However, after a while you grow tired of the same food.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for sharing concerns with us. We will pass along your feedback to the owners and management team. Kind regards
anonymous - Loved one of resident/client
I would want others to know when looking into Grace Assisted Living at Sunny Ridge that we did not have a good experience with this facility at all. Do not take it for face value. I would not recommend putting a loved one in here.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review. While Grace may not be the place for everyone, we appreciate your feedback. We are continuing to strive to provide our residents with the best senior living experience. Kind regards
anonymous - Toured community
This facility was clean, pleasant scent. The apartment was a tad small but average for this area. We are just starting to look.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Thanks for your review! Our Nampa community has an original portion of the building and a new wing. The new wing apartments are larger in size than the original. We do hope you'll consider Grace for your loved one! All the best
anonymous - Toured community
Parking is terrible. Expensive
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Thanks for letting us know your thoughts regarding parking. There is street parking, however, most of our families park in the parking lot on the left side of the building. It's always empty with ample parking spaces, since not all of our residents are still driving. Have a good day!
anonymous - Toured community I took a tour here when trying to find a new place to live. It was pretty nice and I liked the room I saw but I didn’t really feel comfortable. Some of the staff had a bad attitude. The room was kind of small but it had a window in it that you could see out of. The facility and rooms were clean, though, and the hallways didn’t have anything on the floor.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review. It is one of Grace's top priorities to hire and retain quality staff. As far as the room size, our Nampa community has an original portion of the building with a bit smaller rooms, and a new wing with larger rooms. We have been in the process of combining two small rooms to make Deluxe Suites! Our residents seem to really love these rooms. Have a good day!
anonymous - Toured community This community is really large and I was afraid my dad would get lost. It was a nice, clean building. The staff was nice and answered all my questions. We just went with another community.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello - thanks for your feedback on the community size. While Grace is a mid-size community, there will be some smaller and larger communities out there. I hope you found what you're looking for. All the best!
anonymous - Toured community I thought they were a nice and clean community. I did not see any problems and the person who gave me the tour was on time and professional. I was just looking for a place that was convenient for me to travel around.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello! Glad to hear you had an awesome tour at Grace. Please let us know if you're interested in the future. Thank you
anonymous - Loved one of resident/client We have not been pleased with the care at this community. The menu is not good and not healthy. The staff seem to be too busy at times to take care of her personal needs. We do not feel like they treat the other residents with respect. We have been talking with the staff and we would not be able to recommend this community
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thank you for sharing your concerns with us. I will ensure this feedback is shared with the owners and management team. Grace hires and retains quality staff to care for our residents and their families. We are always striving to improve our menu -- residents can actually make requests too :) Kind regards
anonymous - Loved one of resident/client My mother has recently made the move into this community and so far everything is going okay for her. The staff are friendly and I am comfortable with the care that she is receiving. The property stays clean and they are always helping my mom keep up her room. The only complaint she seems to be having is that the food is not up to her standards. My mom says the chef could use more of a variety and not have everything be so bland.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review. I will be sure to pass along your feedback and concerns. We are always striving to improve our menu -- residents can actually make requests with our chef as well. Have a great day!
anonymous - Loved one of resident/client My mother is doing well since her move into this community. She raves about the meals, I have not eaten there before. So far, the staff has been helpful and friendly. The complex is kept clean and maintained well.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello! We are so happy to hear that Grace provides the care, meals, activities and environment needed for your family. We sure appreciate you. Have a wonderful day!
anonymous - Toured community Rather impersonal. Just didn’t seem a good fit. Nice place, though.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review. Grace does our best to make every interaction a personable one. We apologize it wasn't a good fit for you. We hope you have a great day!
anonymous - Loved one of resident/client For the most part it's going pretty good. There have been a few communication issues, when it comes to medication. And the bathrooms could be cleaner. The food has been good, and the activities are pretty good. I think they are short staffed. Other than that it seems to be going well.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and thanks for your review. It is top priority for Grace to provide ample communication with residents and their families. We apologize if there was any miscommunication. We have been short-staffed at times, so we sure appreciate your patience as we hire quality staff to care for our residents. Thank you and have a great day!
A Place For Mom Customer - Toured community I enjoyed the tour with Stephanie at both Grace Assisted Living and the Memory Care Unit. Each location is very well kept, cheerful and would be a comfortable place for my mother.
Response from Grace Assisted Living at Sunny Ridge
November 17, 2021Hello and glad to hear you enjoyed your tour with us at Grace! We do hope you keep us in mind for your family :) Kind regards!
