Fountain View Village

We have had no problems with the cleanliness of the community so far, the staff have been great as well as the care that is provided. The meals are good but they are that typical institutional meals, but the dining service is awesome. The activities are good, and the activities director is great. They are always coming up with new, neat, and creative things for the residents to do.

My dad was transferred to FVV from the hospital. He needed of rehab, a service they advertise. They do not offer physical therapy other than getting a person out of bed once a day. We arranged for him to be transferred to another facility. The case manager was asked numerous times by the insurance company to send records for approval. It took 1.5 weeks for FVV to send them. It stated my dad could get up and down with a “light touch”, a lie. The insurance company denied the claim and ordered him released from FVV. My dad cannot get up without assistance and is only able to walk a few steps with a walker, making it difficult for my 77 year old mom. The case manager was suppose to find my dad in-home rehab. It’s been almost a week and nothing. I have left a message with The facility director, but she also doesn’t care about the residents either because she hasn’t called back. If they would have done their jobs, my dad would have gotten the help he needed to return to lunassisted life.

A safe, caring environment! The staff has been particularly attentive and adhering to national and local guidelines for the Covid-19 pandemic. It is clean and well run. Great staff!!! Food O.K. but could be better Activity Director is outstanding!!

I will never regret the day I moved into this facility. The staff is always kind, generous, and on hand when needed. Our days are filled with in-house activities, trips, and special lunches and dinners. Our kitchen and wait staff turn out excellent meals with many special treats. I am so glad I found this place.

I'm very happy here. Everyone is so very nice, and helpful. They go out of their way to make you comfortable.

My wife and I moved to Fountain Hills in 1998 to the first home we had build. Previously we lived in Illinois. Born and raised in New Jersey we moved to FVV in 2018.

The staff went out of their way to help ease the move for my mother to their facility. She needed to move from CA to AZ as soon as possible due to the unexpected death of her primary care provider. There were a lot of irons in the fire for me to juggle and the management went up and above in helping me figure out the lagistics in moving mom into an apartment. There was a possibility that mom was going to have to be in her apartment before her furniture arrived. One evening the administration called me in CA to say they have a furnished apartment mom could use for 3 weeks if that was a help to us. That phone call was highly appriciated. Staff is great - from maintenance workers all the way up to administration. All residents I have met in independent living are happy, plenty of activities, clean and well cared for facility.

Charges for everything and had fewer amenities than the others though the facility was updated, clean and very well kept.

I have just spent 3 weeks in rehab at Fountain View Village. It was a totally unexpected stay following a spine surgery. In the beginning I was in a great deal of pain and scared as all of this was unanticipated. I cannot say enough for the nursing care and attention they gave me to get through this period. These men and women together with the CNAs are priceless and I will be forever grateful. As I began with the therapy, my heart wondered if I would ever go home. It was soon obvious that these guys get you exactly where you want to go with a lot of work attention and skill. I progressed so quickly with their help and direction, even I had a hard time believing my own progress. The OTs and PTs are truly the best there are and I thank them with all my heart. I would be remiss if I didn't mention the admin staff. There level of concern and help was always there & obvious. Thank you all for getting me home and on track to fully recover from a tough ordeal. For anyone having to go top rehab, don't think twice about going here. It is truly one of the best in the Valley!!

Everyone at Fountain View Village is very friendly, they make you feel at home and live in a place where you feel you belong. If you are looking for a place like an Independent or Assisted Living then this is the best place you can choose.

Everyone is helpful & friendly. You know it's a great place when you walk in here.

This place works. The kitchen makes good food, the activities are great and the staff listen. I couldn't be in a better place.

Wonderful stay at Fountain View Village. The staff does a terrific job of caring for the residents. The rehab team is number one. I would recommend FVV and will return to visit my new friends.

I enjoyed my stay here at Fountain View Village skilled and rehab very much. The employees are top notch and help you with whatever you need. The Rehab Dept goes out of there way to help you in anyway they can. Rehab is Superior. As a rehab resident they are so patient and understanding. I am very touched at the caring attitude between the staff and residents. I would recommend Fountain View Village to anyone.

By far the worst facility I have ever seen. Staff seems friendly at first but the second those doors are closed behind you, you will meet the rudest most unreliable employees ever. Apparently negligence and abuse (BOTH physical and mental) is tolerated in the building, so if you look for that this place is definitely the way to go! Independent patients do not see much of the horrors that occur but those that need assistance have it the worst. I have seen them cry, get kicked, ignored, yanked, and mistreated in the highest level possible. If you love your family DO NOT let them set foot in that facility

The staff gave a wonderful tour of the community. They were very friendly and knowledgeable. It just was not as bright and did not provide the comfortable feel we were looking for in a community for my mom.

My mom has recently made the move into this community and she has started to get adjusted and is settling in to her new living environment. The staff are always so friendly to her and attentive to her needs. If she ever has any problems with something breaking or a complaint the staff fix it right away. The food is a little different but she is getting used it. The only complaint she has had is that dinner is served at four o'clock in the evening. It is just very early in my opinion.

My mom was in the memory care unit. I would NOT recommend this facility. I quickly moved her to another place. Care givers did not seem aware of anything that happened from one shift to the next. There was not enough supervision.

My loved one's stay at Fountain View was great! The staff was very kind and very nice, and they were sure to cater to my loved one's needs!