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Forest Heights Senior Living Community

2500 Polo Ridge Court, Winston-Salem, NC 27106

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About the community

Welcome Home to Forest Heights Assisted Living and Memory Care of Winston-Salem! This community is devoted to a higher standard of living for seniors who need assisted living or the security and structure of memory care services. We have raised the bar in the assisted living industry by providing unsurpassable care. In addition, our living quarters are spacious, warm, and inviting. We have a variety of floor plans, from a small private studio to a one bedroom apartment with a kitchenette, to choose from. We provide first rate dining services as well as an array of entertainment and activities including outings to the local mall and plays at the Barn Dinner Theater. At Forest Heights Assisted Living and Memory Care, we promote choice, dignity, and individuality, and our number one priority is the well-being of our residents.

Senior Housing Types

Assisted living
Memory care

Pricing at Forest Heights Senior Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Physical therapist
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(877) 345-1716

Meals & Dining

Meals provided
Kosher
Vegetarian

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Memory care services

Secured community

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews

3.5

(29 reviews)

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May 6, 2018
Fay Phillips - My loved one(s) live(s) or lived in this community
A nightmare!

If you care about your loved one DO NOT consider this place! They do not know how to take care of dementia and Alzheimer’s patients . Moved my parents here and within 6 weeks had to move them both out because they discharged my Dad for normal Dementia behavior. My parents have been married for 67 years and they never apologized or cared that they were splitting up my parents and that we had to take him home to our homes that were not equipped to handle the elderly. He did not hurt himself or anyone else but was severely traumatized by the experience of living at Forest Heights. The management is awful! He is now thriving at another facility and there has been no problem at all! I am writing this review to prevent others from going through the worst experience of their lives. It is hard enough taking care of your parents but I had no idea that a facility that you pay for and trusted could be so cruel and uncaring!

Reviewed on A Place For Mom

April 8, 2019

If you are considering placing a loved one(s) at this facility, I beg you to reconsider! This property is part of 5 Star Senior Living, but there is nothing 5 star about this place. My grandparents have lived here since [date removed], in those 3 years, there has been at least 3-4 different executive directors. Each time, promises of improvement and changes to come are said, and then either the ED is reassigned or leaves, and the poor work culture returns. My grandparents have received rude and intimidating treatment from staff on a consistent basis. It costs a considerable amount of money to live at this facility and yet, in spite of this, oftentimes residents are only given small or half portions of food and leave the dining room hungry. The quality of the food that is prepared is less than appealing. In addition to rude staff, there are often medication errors in dispensing my grandparents medications. My family has repeatedly had conversations with the executive directors and even to the company’s corporate office and that has fallen on deaf ears. There are some very loving and wonderful staff members that my grandparents and my family dearly love, had it not been for them, it would have been completely unbearable here. Unfortunately, their good deeds get overshadowed by the substandard treatment and poor performance of job duties by some staff. I shared this same review on google. I want to ensure that the word gets out to the community on the extensive problems at this facility and the poor company culture that exists here as well as at its corporate. These are Unacceptable conditions for my grandparents and fellow seniors, many of whom are military vets to have to endure! If President Trump could see this place he would say, “Drain the Swamp!”

Reviewed on A Place For Mom

September 8, 2020
Nice staff but overworked.

The staff is nice but are overworked, they aren't able to keep up with everything but they are doing best they can to attend to the residents, however the aids were very good to our loved one. The food served at this community was fine. The layout was okay, and the rooms were about adequate in size.

Response from Forest Heights Senior Living Community

September 11, 2020

Thank you so much for your feedback and your kind words about the team members that work with your loved one. I am the Executive Director and want to assure you that we not only meet state regulations for staffing, as a senior living company committed to quality care, we strive to exceed what is required. That said, exceeding resident and family expectations is our goal every time and since you feel we fell short I hope you are willing to have a discussion with me regarding your observations. Please contact me at the community when you have a moment to chat.

Reviewed on A Place For Mom
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*Additional reviews gathered from Senior Advisor

Frequently asked questions about Forest Heights Senior Living Community

Forest Heights Senior Living Community offers Studio, 1 Bedroom and Semi-Private. Learn more.

Forest Heights Senior Living Community has received an average review rating of 3.53 based on 8 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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