About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

FirstLight Home Care of Greater Charlotte, NC

8514 MCALPINE PARK DR SUITE 285, CHARLOTTE, NC 28211

2 reviews
For services offered:
(866) 374-4058
FirstLight Home Care of Greater Charlotte, NC
FirstLight Home Care of Greater Charlotte, NC
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About the facility
FirstLight Home Care of Greater Charlotte, NC

Senior living options offered

Home Care

Pricing
for FirstLight Home Care of Greater Charlotte, NC

Total monthly costs depend on type of care provided and number of hours per month.
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FirstLight Home Care of Greater Charlotte, NC
FirstLight Home Care of Greater Charlotte, NC

8514 MCALPINE PARK DR SUITE 285, CHARLOTTE, NC 28211

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Gentle Shepherd Care

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Premier Home Care Services
Premier Home Care Services

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Impressions Home Care
Impressions Home Care

5736 N Tryon St. Suite 125A, Charlotte, NC 28213

Review score not available
9.8
Review score
8 reviews
9.8
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for FirstLight Home Care of Greater Charlotte, NC

Overall Rating
2.8
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
Margaret Hanes - Toured community
Home Care
December 31, 2019
5.0
Verified Review
Wonderfully reliable and caring help!
I had a delightfully smooth experience with First Light. Both adminstrators that I dealt with were wonderful and the caretaker, [name removed] was a total sweetheart. I will definitely call them the next time I find myself in need of assistance. I had a bad experience with a similar service in CA before moving here and couldn't have been more delighted that this time around it worked perfectly. I highly recommend this service! [name removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
January 30, 2018
0.5
Verified Review
I would have rated high until yesterday
I would have rated this agency really high up until yesterday. When we first decided to go with this agency, they sent someone to the hospital to meet with my Mother and our family and do an orientation. The initial caregiver was really nice and the 2nd one was great. They were on time and very respectful. Every Tuesday I was told to call and give them the schedule for the next week and I would receive an invoice for the last week. They asked for an $800 deposit in advanced and we did that. I used them from the end of November to the end of December. They then said I had a $300 refund. I never got that refund. I went to reinstate them at the beginning of the year and there was one week that I didn’t get my invoice. I called them three times and never got a call back. Finally I was able to get ahold of them yesterday and was told I only had an $89 credit. I lost it. This was never discussed and they just held my money. My trust was completely broken at that point. Then, they told me that they should have made me pay a higher deposit and said they were doing me a favor. I am very disappointed. When you receive your invoice, they’re not clear either. They just say what you owe. They don’t give you any detail as to where the dollar amount is coming from. The billing aspect of this agency is a total failure.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-2 out of 2 reviews

Neighborhoods
around FirstLight Home Care of Greater Charlotte, NC

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Frequently Asked Questions
about FirstLight Home Care of Greater Charlotte, NC

Call (704) 879-2394 to reach a resident at FirstLight Home Care of Greater Charlotte, NC.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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