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22 Reviews
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A Place For Mom
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November 2020
Review originally written on A Place For Mom
I would say to people to not go to this community. The Head Nurse isn't as professional as you would expect, she doesn't communicate with the family, and she doesn't want the staff to communicate with the family either. The food is not appealing to the residents. The communication with the administration is not like it should be. There has been a change in staff recently.
October 2020
Anne Foster
Review originally written on A Place For Mom
At first, we chose Entrust of De Soto because of the knowledge that the staff members had on Lewy Body dementia. They were all very caring at first, but once COVID hit, the level of care went down tremendously. He had bed sores, was not fed or given water. He was hospitalized and they confirmed he was dehydrated and extremely malnourished. I would text the staff members and call them and they would not respond. We were not able to even do window visits or anything, so we could not see him at all. As long as you can go in and check on your loved one, they are wonderful, but once no one was able to go into the facility the care was terrible.
October 2020
Helen
Review originally written on A Place For Mom
A lifemare for my family.
Entrust of DeSoto offers Studio, 1 Bedroom and Semi-Private. Learn more.
Entrust of DeSoto has received an average review rating of 3.95 based on 13 reviews. See all reviews.
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