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There are some lovely people who work for this company. Two of the aides we used became family to us. We had some aides that weren't so great but they were always happy to switch them when we worked with someone who wasn't a good fit. The casemanager was lovely and attentive in the beginning but as the months went on she was difficult to get in touch with and said she would look into certain things and wouldn't get back to me or return my calls. The woman in billing and the woman in scheduling were great and always sent me receipts and changes in schedule if needed. We had challenges with a particular aide and they immediately addressed it. My main issue was that they changed our contract from 24 hours to 12 hour shifts without notice (it's double the price) and without getting my thoughts if I was ok with this change prior to making it. Unfortunately, that was enough to end our contract, as well as a challenging aide and we hired privately. Great company for the most part.... Read more
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There are some lovely people who work for this company. Two of the aides we used became family to us. We had some aides that weren't so great but they were always happy to switch them when we worked with someone who wasn't a good fit. The casemanager was lovely and attentive in the beginning but as the months went on she was difficult to get in touch with and said she would look into certain things and wouldn't get back to me or return my calls. The woman in billing and the woman in scheduling were great and always sent me receipts and changes in schedule if needed. We had challenges with a particular aide and they immediately addressed it. My main issue was that they changed our contract from 24 hours to 12 hour shifts without notice (it's double the price) and without getting my thoughts if I was ok with this change prior to making it. Unfortunately, that was enough to end our contract, as well as a challenging aide and we hired privately. Great company for the most part.
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After going through 4 agencies I found Elite to be the best. Exceptional care has been given to my mom. Her aide has become a part of the family. I would highly recommend this agency to anyone looking to get care for them selves or their loved one. Very hands on company and caring. The owner is involved with my moms care and her staff is incredibly nice and communicating. This is the company you want, Elite is just that....ELITE!!!
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We did not have a good experience at all, we would not recommend this home care service to any other family. The billing department was never accurate, we were over charged. The management and all the care takers we dealt with were all just incredibly rude
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Response from Elite Senior Home Care, LLC
March 5, 2022I am truly sorry to hear you did not have a good experience. We are a family owned, hands on management company and strive to provide the best Home Care possible. I want my aides and my clients to be happy with the services we provide. We have worked with several clients over the years and I can assure you all have had nothing but positive and good things to say about our services, and the reviews by them show this. As far as the billing any issues should have been addressed at that time as well as any staff issues. Thank you!
I have been so impressed with the care the aides have given to my 94 year old father. They are compassionate, gentle and understanding of his needs. Most importantly, they treat him with respect. Highly recommend Elite Senior Home Care. Barbara Neuman
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Fantastic service and even better staff! If you are looking for the best in home care company in Lake Worth for your elder, please do yourself the favor and give Elite a call!
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My father used this wonderful agency for my mother while she was in a rehab facility. They provided a caring and trust worthy aide during her time in rehab which made her stay more comfortable. Highly recommended and [name removed] is a wonderful and caring owner.
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We chose Elite Senior Home Care because of all of the reasons listed above. They have been very friendly and they were easy to deal with and I would and have recommended to other families looking for home care.
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Elite Senior Home Care was recommended by our family doctor. Our experience has been wonderful. They responded to my internet request within minutes. I then contacted the office on a Saturday to try to schedule an appointment, someone answered immediately, and I had an appointment the following Monday. Our Aide started on Wednesday and has been a godsend. She attends to the needs of my wife and makes sure our home is clean and safe. When I need to speak with someone in the office, the answer right away; there is no automated machine answering like other companies. I highly recommend Elite Senior Home Care for any family support you need. A big warm thank you to all staff at the Elite Senior Home Care office.
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We can not thank you enough for bringing Marie into our lives. She is a wonderful, compassionate, kind person that keeps my mom happy and healthy. She is a true professional, she thinks of everything and handles any problems before they occur. Elite's staff is also lovely to work with and took care of everything. I highly recommend the service to anyone that may need help with this very personal responsibility.
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Fantastic aides!! My parents absolutely love the caregivers they have and we are very pleased with the communication from the agency. Highly recommend!!
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So relieved we chose this company to care for a home bound elderly relative. Professional, caring and responsive the whole way. The aides arrived on time and my Mom loved them. My family felt so relieved that she was getting the best care possible. The aides who came were as professional and caring as they come. Knowledgeable too and the entire operation kept us fully informed of my mom's condition. The response time for questions or concerns we had was exceptional. Lot's of home health agencies can learn quality customer service from this company.
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"We would like to thank Elite for their constant and reliable support and home care services. Our caregiver, [name removed], was very understanding, compassionate, and professional. [Name removed] made sure my aunt was comfortable in her last days. Because of [name removed]'s efforts and Elite's constant support, we were able to spend some quality time with my aunt during this whole COVID19 via Face Time and knowing someone was there with her 24/7, which is something I’ll always cherish and remember."
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When I came to Elite Senior Home Care a few years back, I had been working with independent care givers who were very good. However, my mother was getting older and in need of 24 hour care. I had to find people willing to work with my mother, who had been totally self sufficient and now was not able to do anything for herself. It presented a challenge to find those who would have a good rapport with existing care givers and could withstand the onslaught of criticisms from my mother during their first weeks on duty. Once my mother accepted them, lasting friendships were made. [Name removed] and [name removed] were truly caring and made every effort to find people who would take a day or night shift and the occasional fill-in person, when a regular caregiver had to have time off. As you can imagine the task in hand was not easy for either of us. I recommend Elite Senior Home Care, knowing full well that they will make every effort to find the person or persons, who will work best with your loved one. Nevertheless I came to realize that "perfect person" sometimes takes a while to find. Elite Senior Home Care could not have been more patient and helpful throughout the last four years of my mother's life.
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Best home care agency my family and I have dealt with. After going through 5 other agencies, we finally found the one that was the fit. Such a caring, compassionate and thorough agency. I can honestly say from the first time I spoke to the owner I felt comfortable and knew I had made the right choice. Thank you so much for all you that you do for my parents.
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So happy my daughter found this service . Professional caring and great staff . Would use them again and again. They respond to you quickly and never bothered . Than you so much [name removed] you made a tough journey easy.
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Response from Elite Senior Home Care, LLC
October 22, 2019We are so happy to have worked with you as also and look forward to working with you again.
This agency has gone above and beyond in the assistance of my mother. I live in NY and knowing I have someone like Elite caring for my mom gives me comfort. Thank you Elite for ALL your hard work.
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Response from Elite Senior Home Care, LLC
October 22, 2019Thank you! Very much appreciated and it has been our pleasure!
Care excellent! They take staffing seriously. They also found someone to take care of my killer new puppy as well as myself. That was, after all, my priority.
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Response from Elite Senior Home Care, LLC
October 22, 2019Thank you so much Steve it was a pleasure caring for you and your pup ;)
I was recommended to Elite through a close friend who used them for her mother. She had went through several agencies. When she found Elite everything just fell into place for her. I immediately contacted them and with [name removed] and [name removed] who were both just too wonderful for words. They both helped me through a very very rough time. Everyone was a delight to work with. Both [name removed] and [name removed] were on top of everything texting and calling when necessary and returns texts and phones immediately. Thank you both!!!!
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Response from Elite Senior Home Care, LLC
October 22, 2019You are to kind Adrienne. We have enjoyed working with you and your mom.
The Jewish Family Service suggested that I use Elite Senior Home Care for my home care needs. I appreciate the caregivers that Elite Senior Home Care sends to me and all the help they provide. My caregiver does whatever I ask her to do without question. In fact she goes above and beyond, I am 100% satisfied with her job, compassion and pride she takes in her job. She cooks for me, cleans the house, and does anything else I need. Everyone from the office staff seems to be very intelligent and helpful. Whenever I call the office the owner [name removed] is the one who helps me with any changes or requests I have. Elite Senior Home Care is the first place I would recommend to any friend in need of care. I would not hesitate at all in telling them how great Elite Senior Home Care is.
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Response from Elite Senior Home Care, LLC
October 22, 2019The pleasure was all ours Joseph. Thank you for the kind words.
I could not have ask for better care for my uncle's last 3 1/2 years here with us... Elite was there for me and my Uncle. He just loved the aide that cared for him. Elite Senior Home Care has a wonderful system to help me when I needed them... I would hire them again if I needed a caregiver. In my opinion they are the best!!
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Elite Senior Home Care, LLC has received an average review rating of 4.7 based on 66 reviews. See all reviews.
Call (561) 853-7856 to reach Elite Senior Home Care, LLC.
To reach Elite Senior Home Care, LLC call: (561) 853-7856
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